IndicaOnline, the leading Point of Sale provider for cannabis businesses is hiring a full-time Customer Support Representative in the Los Angeles area with flexible hours.
The right candidate will have the experience in customer service, technical support, or cannabis industry. We are looking for someone who is into technology and is passionate about helping customers.
The ideal candidate will have strong knowledge of Apple iOS and have experience working of Jira, Zendesk, CRMs and other support software.
As a customer support specialist, you will learn IndicaOnline’s software and become a product expert. You will be contacted by our customers via telephone, email, support tickets and occasionally will meet them in person.
Essential Responsibilities: 
-Promptly reply to customers’ requests and questions about the software
-Provide businesses with technical support with hardware, software and other issues
-Work with entire team to provide the best customer service in the industry
-Track support requests and issues via our ticketing management system
Knowledge and Skills: 
-Excellent communication and interpersonal skills
-Be proficient with Apple products, support software
-Attention to detail and excellent organizational skills
-Solid analytical, research, and problem-solving abilities
-Being able to set and adapt to changing priorities
Job Type: Full-time

Customer Support Specialist

Production technician shall comply with all state and local laws and company SOPs, Policies, codes of conduct, and emergency and safety procedures. The Production Technician will be responsible for the consistent, sanitary and safe production of cannabis extracts utilizing company policies to successfully uphold quality and consistency of all products produced.

Duties and Responsibilities:
<ul>
<li>
Set up and independently operate CO2 and LPG Extractors</li>
<li>
Basic Set-up, understanding, and operation Ethanol and fractionalization equipment</li>
<li>
Basic Set-up, understanding, and operation of filling and formulation procedures</li>
<li>
Basic job-related troubleshooting</li>
<li>
Maintain a World Class, tour ready environment at all times</li>
<li>
Understand, Implement, and Sustain 5S</li>
<li>
Complete and maintain all records, logs, and paperwork</li>
<li>
Meet assigned goals</li>
<li>
Understand and execute formulations</li>
<li>
Perform all assigned cleaning and maintenance</li>
<li>
Collect hazardous and non-hazardous waste</li>
<li>
Assist management in development projects as assigned</li>
<li>
Assess product quality</li>
<li>
Responsible for communicating inventory of job related materials</li>
<li>
Plan and lay out work to meet production and schedule requirements with some supervision</li>
<li>
Contribute to SOPs, inventory reports, or productivity reports</li>
<li>
Communicate production progress and status changes at shift change over</li>
<li>
Competent to train new employees on CO2 and LPG Extractors</li>
<li>
Work as part of a team to meet production schedule</li>
<li>
Interact with vendors equipment manufacturers as assigned</li>
<li>
Communicate when supplies are low</li>
<li>
Willingly share skills and knowledge</li>
<li>
Uphold Native Roots culture and mission</li>
<li>
Other duties as assigned</li>
<li>
Consistently operate in a safe manor, and strive to continuously improve</li>
<li>
Provide quality department with testing samples</li>
</ul>


Minimum Qualifications:
<ul>
<li>
21 years of age or older</li>
<li>
State issued occupational license or the ability to meet the requirements and obtain one</li>
<li>
A four year degree in a scientific discipline, or relevant work experience</li>
<li>
Ability to stand for majority of shift</li>
<li>
Ability to lift 50 pounds on a regular basis, up to 75 pounds occasionally</li>
<li>
Ability to work 10 hour shifts</li>
<li>
Ability to follow processes and procedures accurately</li>
<li>
Ability to understand and communicate job related information clearly and concisely</li>
<li>
Ability troubleshoot common occurrences with equipment, equipment, products, and processes</li>
</ul>

Production Technician I - Lab

Cannabis Compliance and Consulting Company in Long Beach is looking to hire someone with experience sales within the cannabis industry. Our company is a forward-thinking consulting firm with an emphasis on licensing and compliance. We want to bridge government and the cannabis industry to support a thriving legal cannabis market in California and beyond. Our company has a vision for cannabis in California and is assisting businesses in getting licensed and complying with the new regulations. We are seeking a qualified, organized, outgoing, self-motivated candidate to fill our Cannabis Industry Sales Professional position. This position will reach out to prospects, find new ways to generate leads, have a systematic approach to sales and the ability to be organized and provide excellent follow through. The ideal candidate for this position will also have familiarity with the new cannabis regulations and professional experience in the cannabis industry. Our company is looking for motivated people with excellent customer service skills, who can provide guidance and support to a team of specialists in the industry, and assimilate new and changing regulations within cities and counties, as well as State Agencies. Taking meetings and making sales calls will be involved, along with writing clear and well thought our business communications and managing projects under tight deadlines.
Description: 
<ul>
<li>Perfect opportunity for candidates with sales experience in the cannabis industry, especially as it pertains to operations and compliance.</li>
<li>In addition to prospecting and connecting with sales leads via email, phone and in-person, this position will assist in managing projects and providing customer service to new clients.</li>
<li>Field work, such as assessing potential site locations or evaluating a facility, may be required.</li>
<li>Opportunity for growth, including higher-level sales opportunities, management, and increased responsibilities, available for the right candidate.</li>
</ul>
Qualifications:
<ul>
<li>Excellent sales and customer service skills.</li>
<li>Ability to work well with a team of people and close sales.</li>
<li>Superior writing, communication and interpersonal skills.</li>
<li>Must be highly organized, self-directed and detail oriented.</li>
<li>Comfort level with tracking sales opportunities and following up on leads with a systematic approach.</li>
<li>Confidence and knowledge about sales process and best practices.</li>
<li>Strong focus and ability to function well under tight deadlines.</li>
<li>Professional experience in the cannabis industry required.</li>
<li>Knowledge of current commercial cannabis regulations in California a PLUS.</li>
<li>Strong Microsoft Office and Google Suite skills.</li>
</ul>
<ul><li>Reliable transportation and valid driver's license are mandatory. A background and driver's license check will be performed.</li></ul>
Compensation: To Be Determined Based on Experience
Job Type: Full-time
Experience:
<ul>
<li>Sales: 1 year (Required)</li>
<li>professional cannabis industry: 1 year (Required)</li>
</ul>
Job Location:
<ul><li>Long Beach, CA (Preferred)</li></ul>

Cannabis Industry Sales Professional

IndicaOnline, the leading Point of Sale provider for cannabis businesses is hiring a full-time Customer Success Manager in the Los Angeles area. Our product helps cannabis business to optimize their daily operations and utilize the latest trends in the industry.
As a customer success manager, you will learn IndicaOnline’s software and become a product expert. You will stay in contact with our clients and ensure that they’re using IndicaOnline products to its fullest potential.
Key Responsibilities: 
-Provide top-class customer experience
-Oversee lifecycle processes, user adoption, retention and overall customer success
-Analyze and develop the best practices based on customer insights and help building support articles
-Work with sales and marketing teams to increase renewal ratings and upselling
-Create and collect customer feedback and work with our product development team to develop better practices
-Provide clients with thorough training of IndicaOnline’s software and ensure that accounts are fully operational
-Develop success campaigns using adoption and retention metrics to anticipate customer needs
Preferred Experience: 
- 3+ years of relevant Customer Success experience building client relationships or customer management for a tech company
-Strong knowledge of market dynamics and industry trends
-Business knowledge, strong critical thinking and analysis skills
-Perfect communication skills with people at all levels of organization
-Detail oriented and strong organizational skills
-Be customer focused
-Excellent writing skills
Good to know: 
-Familiar with CRM, Zendesk, Jira, Apple iOS and Google Drive
-Sales and marketing savvy
Job Type: Full-time

Customer Success Specialist

The Company: 
 
PAX Labs is an award-winning, consumer technology brand that supports responsible, adult use. Our products represent the gold standard in product quality and we aim to move the space beyond unfortunate stereotypes of cannabis users. Most of all, we want to be good stewards for a product and movement that enhances many people’s lives.
 
Headquartered in San Francisco, PAX is backed by leading technology investors including Fidelity Investments, Tiger Global and Tao Invest (Pritzker family fund). We are an exceptional team with hardware and software backgrounds in consumer technology, healthcare, and biotech, and are growing rapidly to deliver on our mission. Our internal culture values diversity, integrity, having an impact, and passion for the larger movement that PAX is a part of.
 Position Overview: 
 
PAX Labs is seeking a dynamic individual as an addition to our sales team. Applicants must be driven to succeed, able to overcome objections using informed selling, and skilled at using creative solutions to address challenges. If you are an energized and an engaged self-starter looking for an opportunity to excel and grow within an exciting company, which is at the cutting edge of product design and technology, we’d like to meet you.
 
This is a field sales role. You will be working remotely while reporting and working with the team at HQ in San Francisco. Your territory will cover the Seattle area. Driving will be required.
 Key Responsibilities: 
 Drives sales execution standards to include: <ul>
<li>Be the company sales representative for all dispensaries in an assigned geographic territory</li>
<li>Meet company and individual sales specific goals</li>
<li>Train dispensaries in product knowledge and execution of PAX Labs sales and merchandising standards (merchandising solutions are created by the PLI marketing team in San Francisco HQ)</li>
<li>Drive new points and existing points of sales distribution and visibility for sustainable growth</li>
<li>Deepen existing business relationships by continuing to increase account satisfaction</li>
<li>Evaluate customer needs, understand market drivers and forces, and work with PLI HQ to ensure appropriate service/product delivery and pricing</li>
<li>Weekly activity and program recaps</li>
</ul>
Support distributor and retail management through: <ul>
<li>Identification of market opportunities and trends in your territory</li>
<li>Ensure targeted distribution and retail price management</li>
<li>Visibility – Support POS Placement/ Shelf Management programs (merchandising solutions are created by the PLI marketing team in San Francisco HQ)</li>
<li>Consumer Focused Promotional activity (Retail)</li>
<li>Retailer Education</li>
</ul>
Skills and Experience Required: 
 <ul>
<li>Minimum 3–5 years experience in CPG with DSD and 3 tier understanding</li>
<li>Cannabis experience is not required, but preferred</li>
<li>Technically proficient with CRM systems (Salesforce)</li>
<li>Excellent interpersonal skills</li>
<li>Excellent verbal and written communications skills</li>
<li>Comfortable presenting</li>
<li>Proven ability to juggle multiple projects and still meet deadlines</li>
<li>Must be innovative with a creative way of thinking</li>
<li>Must always strive to exceed expectations</li>
</ul>
Key Attributes Necessary for Success: 
 <ul>
<li>A true team player willing to roll up your sleeves and do what needs doing</li>
<li>Ability to work autonomously and take ownership</li>
<li>Must be more than comfortable speaking to and in dispensaries, cannabis trade shows, and other cannabis events</li>
<li>Able to create, maintain and build professional relationships and rapport</li>
<li>Must have a strong desire to grow professionally and personally</li>
</ul>
Education: 
 <ul>
<li>Bachelor’s degree or equivalent experience</li>
</ul>
PAX Perks &amp; Benefits: 
 <ul>
<li>A place to grow your career. We’ll help you set big goals - and exceed them.</li>
<li>People. Work with talented, committed and supportive teammates.</li>
<li>Equity and performance bonuses. Every employee is a stakeholder in our success.</li>
<li>Cell phone subsidy, wellness reimbursement, commuter benefits and discounts on PAX products</li>
<li>Excellent medical, dental and vision benefits.</li>
</ul>
Vapor, Era, PAX, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, San Diego

Territory Sales Manager, Dispensary Channel (WA)

Have you ever wanted to cultivate your own cannabis? Interested in learning hydroponics from the ground up?

This is a unique opportunity to join a one-of-a-kind cultivation team, a chance to work for not only an industry leading, but an industry DEFINING company. Come join our team of cannabis loving growers and start making your personal contribution to The Green Solution today!

You will get out of this job what you put into it. We will give you a "foot in the door" to the pre-eminent cannabis company in Colorado, an employee discount, flexible hours, and paid time off. The rest is up to you.

Summary

The Cultivation Associate is primarily responsible for the order, cleanliness, and efficiency of warehouse operations by performing labor work duties.

Essential Duties and Responsibilities
<ul>
<li>Responsible for maintaining the quality of all manufactured products;</li>
<li>Efficiently washes growing medium;</li>
<li>Responsible for harvesting plants in preparation for processing;</li>
<li>Properly grinds plant matter for disposal;</li>
<li>Drains and re-fills reservoirs for daily swaps;</li>
<li>Neatly places plants into net pots and buckets;</li>
<li>Responsible for maintaining the organization and cleanliness of the warehouse;</li>
<li>And all other job duties as assigned;</li>
<li>Handle, mix, and apply pesticides in a manner that is compliant with all WPS, CDA, EPA, and MED rules and regulations</li>
</ul>
Qualifications 
Education
<ul>
<li>High school diploma or General Education Diploma (GED);</li>
</ul>
Training
<ul>
<li>Must stay current and adhere to all policy and regulations of the of the Marijuana Enforcement Division (MED);</li>
</ul>
Knowledge
<ul>
<li>Excellent computer, mathematic, language, and reasoning skills;</li>
<li>Knowledge and familiarity with Cannabis strongly preferred;</li>
<li>Familiarity with manufacturing procedures preferred;</li>
<li>Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight;</li>
<li>Adapts to changing business needs, conditions, and work responsibilities;</li>
<li>Diligently attends to details and pursues quality in accomplishing tasks;</li>
<li>Displays an ongoing commitment to learning and self-improvement;</li>
<li>Manages own time, priorities, and resources to achieve goals;</li>
<li>Earns others’ trust and respect through consistent honesty and professionalism in all interactions;</li>
</ul>
Experience
<ul>
<li>Experience in marijuana growing, cultivating, and trimming preferred;</li>
</ul>
Other Requirements 
Physical Requirements
<ul>
<li>Must be able to individually lift up to 50 lbs.;</li>
<li>Must be able to handle labor-centric work;</li>
<li>Must be able to sit, stand, stoop crouch, reach, and lift for at least 4 hours at a time,</li>
</ul>
**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions** 
Work Requirements
<ul>
<li>Must be able to work in a manufacturing environment with moderate to loud noise level;</li>
</ul>
**TGS Management provides equal employment opportunities (EEO) to all 
employees and applicants for employment without regard to race, color, 
religion, sex, national origin, age, disability or genetics**

Cultivation Associate

This position is responsible for the coordination of everyday lab operations. The Quality Assurance Manager will be responsible for interpreting, applying, and implementing standards, rules and regulations the laboratory.
General Responsibilities:
-Maintain smooth laboratory work flow
-Overseeing and directing the scientific methods of the laboratory
-Ensuring that the laboratory achieves and maintains a laboratory quality assurance program
-Perform analytical tests in the laboratory
-Assist with laboratory administrative duties
-May require troubleshooting and performing equipment tuning and maintenance, and analysis of data used for laboratory quality control with instruments such as HPLC, GC/MS, LC/MS/MS, and ICP-MS
*Must be comfortable around Cannabis products.
Job description includes:
Update, revise and maintain Laboratory QA Manual, SOP's and other quality documents. Maintain chemical/equipment traceability records and generating control charts. Perform internal audits of the laboratory, including both technical and quality systems. Perform, document, and follow up with corrective action reports. Will be required to occasionally perform analytical tests in the laboratory assigned by the lab manager. Assist lab manager in reviewing analytical reports. Monitoring lab inventory and ordering lab supplies as needed. Monitoring turnaround times. Perform routine repairs and maintenance of lab equipment. Calibration of pipettes, thermometers, and other measuring equipment. Maintain training records for all lab staff. Schedule and pass proficiency testing for all analytes.
Preferred Qualities: Team player. Ability to work with minimal supervision, attention to detail, willing to accept additional responsibilities. Strong organization skills.
Work Experience:
- Experience with ISO Accrediation
- Extensive knowledge and experience in Quality management
- Proficient in Microsoft Office Suites, especially Excel
- Experience in Chemistry AND Microbiology
Education Requirements:
(1) A doctoral degree in biological, chemical, agricultural, environmental, or related sciences
from an accredited college or university;
(2) A master's degree in biological, chemical, agricultural, environmental, or related sciences
from an accredited college or university, plus at least 2 years of full-time practical experience; or
(3) A bachelor's degree in biological, chemical, agricultural, environmental, or related sciences
from an accredited college or university, plus at least 4 years of full-time practical experience.
Job Type: Full-time
Salary: $55,000.00 to $65,000.00 /year

Quality Assurance Manager

Job Description for the Patient Service Clerk of River City Phoenix Sacramento
Title: Patient Service Clerk (Budtender)
Reports to: Floor Supervisors and General Manager-GM
Job Summary
Our company require's the Budtender/Service Clerk to assume the role in assisting and educating consumer's in finding the best options for their medicating needs and ensure the consumers are receiving the best care possible. The Budtender/Service Clerk will be responsible for demonstrating efficient work methods, educating consumers on products and dosing, patient intake and verification, operating a POS system, and cashing out consumers while maintaining a compassionate and safe environment for consumers to access their medicine. The role is a complex one. He/she will go through an extensive training process and continual training to ensure they are qualified to make accurate recommendations to each consumer they help.
Summary of essential job functions
<ul>
<li>Administer the best level of care</li>
<li>Organize workflow and have an understanding of duties or delegated task's</li>
<li>Advanced product knowledge</li>
<li>Product knowledge</li>
<li>Cash handling</li>
<li>Manage time efficiently and effectively</li>
<li>Monitor inventory levels, asses product needs and communicate them to the proper people</li>
<li>POS operation systems including new orders, adjusting open orders , adding items, discounts, applying loyalty points, voiding items, cashing out orders and reprinting receipts</li>
<li>Pass on information to management from consumers and vice versa</li>
<li>Stay current on laws and city ordinances</li>
<li>Ensure adherence to legal and company policies and procedures</li>
<li>Communicate effectively with management and employees</li>
<li>Work with others to create a positive environment to best serve our consumers</li>
</ul>
Abilities and Skills required for the Patient Service Clerk position**
<ul>
<li>Provide exceptional customer service</li>
<li>Positive attitude and team work</li>
<li>Ability to effectively communicate and take direction</li>
<li>Problem solving and problem analysis skills</li>
<li>Ability to stay on task and prioritize</li>
<li>Reliability, Punctuality, Initiative, Adaptability, Patience and Integrity.</li>
<li>Attention to detail with the ability to multitask while keeping accurate documentation.</li>
<li>Transportation and the ability to lift up to 25lbs.</li>
<li>Must be 21 or older</li>
</ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and is not intended as a contract of employment. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits
Medical, and dental.
Job Type: Part-time
Job Type: Part-time
Education:
<ul><li>High school or equivalent (Required)</li></ul>

Budtender/Service Clerk

Book keeper Internship
Curaleaf NY (subsidiary of Palliatech, Inc.) is a rapidly expanding, multi-state medical cannabis company dedicated to the needs of its patients. We are seeking a part-time intern for a fast-growing company to provide support to Director of Finance at our New York office. The ideal candidate will play a vital role in maintaining a pleasant work environment ensuring elevated levels of organizational effectiveness, communication, and safety. The bookkeeper also reconciles accounts to ensure their accuracy and will work with other management team consists of Director of Dispensary Operations, Patient Outreach, Community Outreach and Office Admin.
Principal Accountabilities: 
<ul>
<li>Pay supplier invoices in a timely manner</li>
<li>Partner with Finance &amp; HR Manager to manage vendor bills.</li>
<li>Ensure that receivables are collected promptly</li>
<li>Conduct a monthly reconciliation of every bank account</li>
<li>Conduct periodic reconciliations of all accounts to ensure their accuracy</li>
<li>Issue financial statements</li>
<li>Calculate and issue financial analysis of the financial statements</li>
<li>Maintain an orderly accounting filing system</li>
<li>Maintain the chart of accounts</li>
<li>Calculate variances from the budget and report significant issues to management</li>
<li>Process payroll in a timely manner</li>
<li>Provide clerical and administrative support to management as requested</li>
<li>Able to adapt accounting softwares.</li>
</ul>
Desired Qualifications: 
<ul>
<li>Current student majoring in either business, finance, or accounting</li>
<li>Preferred 2-4 year college education.</li>
<li>Proven 1-3 years of administrative experience.</li>
<li>Advanced knowledge of MS Office (Word, Excel, PowerPoint)</li>
<li>Hands on experience with office machines (e.g. fax machines and printers)</li>
<li>Excellent time management skills and ability to multi-task and prioritize work.</li>
<li>Attention to detail and problem-solving skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Preferred experience: QuickBooks Enterprise skills</li>
</ul>
*Additional Info:
*
Part-time 22-25 hours per week
Looking for *unpaid* intern for 2-3 months, with possibilities of moving into permanent paid position if successful at the end of internship.
Job Type: Internship
Experience:
<ul>
<li>Quickbooks: 1 year (Preferred)</li>
<li>Accounting: 1 year (Preferred)</li>
<li>Bookkeeping: 1 year (Preferred)</li>
</ul>
Education:
<ul><li>Associate (Preferred)</li></ul>
Job Location:
<ul><li>New York, NY (Required)</li></ul>

Bookkeeper Internship

About us: Pat Pen provides consumers across Colorado with 100% pure cannabis oil. Our mission is to give consumers a great product at a fair and reasonable price. We believe in building strong, lasting relationships with our vendors by providing excellent customer service. Since 2016, we have been extracting cannabis oil with supercritical CO2 machines. We have produced and delivered thousands of Pat Pens across Colorado and thousands of grams of pure cannabis oil. In this role, you will :
<ul>
<li>Work with similarly minded energetic, driven, and intelligent colleagues in a fasted paced and exciting industry.</li>
<li>Prep child proof containers and boxes with product labels</li>
<li>Attach batch stickers to every product produced in the lab</li>
<li>Fill cartridges and syringes</li>
<li>Execute any other duties assigned by management</li>
</ul>
About you: We’re looking for candidates that has a passion for the cannabis industry, an attention to detail, and who can problem solve. Candidates must be intelligent, personable, and educated. We are looking for someone that will work in the extraction lab and packaging room. Available to work flexible hours including: mornings, nights, weekends, and/or holidays You must have: 
<ul>
<li>Excellent oral and written communication and organizational skills</li>
<li>Excellent simple math skills</li>
<li>Have a strong attention to detail</li>
<li>The desire to meet and exceed measurable production goals</li>
<li>Must have dependable transportation</li>
<li>A MED SUPPORT OR KEY badge</li>
<li>Great hygiene and cleanliness</li>
<li>Strength to lift up to 50 lbs</li>
</ul>
Job Type: Part-time
Salary: $10.20 /hour
Job Type: Part-time
Salary: $10.20 /hour
License or certification:
<ul><li>Support or Key (Preferred)</li></ul>
Shifts:
<ul><li>Evening, Mid-Day, Morning (Preferred)</li></ul>

Part Time Packager

Forbes Says: "Hemp Cannabis Product Sales Projected To Hit $1 Billion In 3 Years." "...cannabidiol (CBD) is projected to be a billion-dollar market in just three years, according to a new report by Brightfield Group. The data company estimates that hemp CBD sales have already hit $170 million in 2016 and a 55% compound annual growth rate over the next five years will cause the market to crack the billion-dollar mark." "...CBD market will grow to a $2.1 billion market in consumer sales by 2020 with $450 million of those sales coming from hemp-based sources. That's a 700% increase from 2016." Got your attention!
Job Type: Part-time
Education:
<ul><li>Bachelor's (Preferred)</li></ul>
License or certification:
<ul><li>Teaching Certificate (Preferred)</li></ul>

Change your life, dont wait for others!

This is a full-time, salaried position that is eligible for paid time off (PTO).
Essential Job Functions and Responsibilities: 
-Safely operate, clean and maintain production equipment including supercritical fluid and solvent
extraction systems, distillation systems, pumps, filters, and evaporators according to strict standard operating procedures (SOPs).
-Manage extraction and processing technician team and all associated production tasks.
-Independently perform complex research and development experiments for the creation of novel
products and delivery systems.
-Plan for and adhere to the daily production schedule to ensure attainment of efficiency goals.
-Verify that all applicable working areas, tools, processing equipment, packaging and labeling
components are maintained in good working order prior to the start of each shift.
-Develop procedures for cleaning and sanitizing equipment, glassware, transfer materials, storage
vessels, tools, and working surfaces.
-Ensure that all extraction and processing activities are performed with attention to strict Ilera quality and safety standards, regulatory compliance, and all other applicable legal and food safety requirements.
-Produce reliable, precise data for the completion of all required batch, equipment, quality, inventory and state mandated seed-to-sale documentation.
-Contribute to creation and continuous improvement of Ilera process SOPs, work instructions, batch records, and controlled document revisions.
-Assist in research objectives to drive product development and formulation.
-Support Quality Control and Quality Assurance by developing extraction sampling protocols.
-Calibrate common laboratory instruments and equipment as required.
-Adhere to safe chemical handling and disposal procedures as defined by SOPs and material safety data sheets (MSDS).
-Ensure the safety of themselves and others by maintaining a safe and orderly lab environment. Report any unsafe or hazardous work conditions to the Director of Extraction and Processing.
-Report to and actively support Director of Extraction and Processing on a daily basis to ensure
attainment of goals and deadlines.
-Drive productivity and cost effective production processes and develop innovative plans to achieve optimization.
-Work nights and weekends as needed to complete critical tasks.
-Perform other duties in production, packaging, labeling, and R&amp;D as required.
-Uphold Ilera quality and teamwork objectives in all job aspects.
Competencies and Qualifications: 
-Strong attention to detail
-Exceptional organizational skills
-Excellent problem solving skills
-Self motivated to learn and improve
-Proficient in computer programs including word processing, database management, spreadsheet
applications, and e-mail
-Ability to work independently and both manage and prioritize multiple tasks
-Mechanically inclined
-Ability to work effectively in a fast paced, changing, team environment
-Effectively communicate in English, both written and verbal
-Ability to push, pull, or lift a minimum of 50 lbs.
-Capable of sitting, standing, kneeling, bending, squatting and/or walking for extended periods
-Ability to read, interpret, and apply information obtained from drawings, schematics, manuals, data sheets, or other documents.
Desired Qualifications and Experience: 
Bachelor’s degree required.
Bachelor's Degree in Engineering, Chemistry, Biochemistry, or related fields is strongly preferred.
Experience in pharmaceutical formulation development is strongly preferred.
Experience working in a GMP manufacturing or laboratory environment is preferred.
Experience in the medical marijuana/cannabis industry is preferred.
Additional Requirements: 
Must be able to pass a criminal background check.
Applicant must be at least 21 years of age.
Must be and remain compliant with any and all company regulations.
EEO Statement: 
At Ilera Healthcare, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. Ilera is committed to assuring equal employment opportunities to all employees and applicants. Ilera is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer: 
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
Job Type: Full-time
Salary: $40,000.00 /year
Education:
<ul><li>Bachelor's (Required)</li></ul>

Extraction & Processing Manager

If you have an interest in being part of one of the fastest growing industries in the nation and in our own state, Florida, you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
Trulieve products are hand-grown and specially cultivated in a state-approved, climate-controlled environment to ensure purity and safety. We leave nothing to chance, while letting nature do her work.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our specially-trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
The business is a "blue-collar" manufacturing based operations oriented work place and the ideal candidate will have experience working in a like or similar environment.
The Cultivation Site Manager is a role that requires a hands-on approach to assist in shaping the culture of Trulieve. He/she will be responsible for managing the day-to-day operations of a large cannabis cultivation facility. Reports and works directly with the Cultivation Manager. Provides support for all cultivation staff, including schedules, training, policy and procedure updates.
Major Responsibilities:
<ul>
<li>Oversee and manage all employees at the Cultivation Site Facility</li>
<li>Train staff in all the tasks in the Outdoor/Indoor cultivation facility</li>
<li>Develop and maintain cultivation warehouse protocols and nutrient regiment</li>
<li>Manage plant scheduling to project all garden needs on a daily, weekly, and monthly schedule to keep the garden green and expenses low</li>
<li>Responsible for delegating tasks to cultivation staff to maintain a compliant and clean facility</li>
<li>Cultivation Responsibilities</li>
<li>Catalogue and analyze strains and individual plants from clone to harvest</li>
<li>Execute preventative maintenance to eliminate mold, powdery mildew, spider mites, root aphids, fungus gnats, etc.</li>
<li>Maintain a clean and organized work environment</li>
<li>Maintain a first-class climate control system</li>
<li>Produce safe quality marijuana for patients</li>
<li>Help identify and react to all incidents</li>
<li>Have a basic and updated knowledge of all garden operations</li>
<li>Understand all tools and equipment needed to run the Outdoor cultivation facility</li>
<li>Implement safety practices and considerations</li>
<li>General facility maintenance and troubleshooting as necessary\</li>
<li>Maintain odor control measures, plant sprays and feeding protocol</li>
<li>Maintain access to limited access areas</li>
</ul>
Additional Responsibilities:
 
Responsible for ensuring equitable treatment of all employees within a business context
Requirements:
<ul>
<li>Minimum two years of experience in a position with managerial responsibilities</li>
<li>Excellent communication skills and attention to detail</li>
<li>Effective time- management and ability to multi-task</li>
<li>Ability to work in a fast-paced, changing, and challenging environment</li>
<li>Must have extensive knowledge on irrigation, injection and growing methods, including an in-depth knowledge of PH, PPM, and EC counts</li>
<li>Knowledge of cannabis cultivation and plant diseases</li>
<li>Must have a deep understanding of mechanics and functions to maintain climate control system</li>
<li>Bilingual Spanish speaker (preferred)</li>
<li>Demonstrated ability to manage through change and challenge the status quo</li>
<li>Strong consultative and partnership skills</li>
<li>MS Office and email proficiency</li>
<li>Ability to pass a Level 2 Background Screening</li>
</ul>
Salary will be commensurate with experience and the range is up to $60,000 k. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 50+ hours per week and will be available “after hours” if an emergency situation should arise.
We are an EOE company

Cultivation Site Manager

The Role
Join our Phoenix Botanical in Champaign, IL- as a Patient Agent. Your main responsibility will be to assist patients in selecting the proper medical cannabis products for their needs and are the go to product expert on duty at the store. Patient Agent engage in one-on-one conversations with patients from the time they walk into the store until they check out. Compliance with applicable rules and regulations as implemented by the state and Phoenix Botanical will be required.
The ideal Patient Agent should be friendly and positive, much like the barista who provides you your favorite coffee. We hope our patients are drawn to our Patient Agent and the dispensary because of our service, our products as well as your approachable and knowledgeable demeanor.
Responsibilities
<ul>
<li>Help customers make the right choices by knowing how the different methods of cannabis affect patients differently</li>
<li>Suggesting dosage starting points for new patients</li>
<li>Correct cash handling</li>
<li>Verification of proper paperwork, documentation and ID for patients</li>
<li>Accurate use of the Point of Sale (POS) system; timely data entry of patient profiles in both the POS system and the state's electronic verification system</li>
<li>Maintenance of hard copy files (when required)</li>
<li>Assist in verifying the accuracy of orders when being delivered</li>
<li>Ensure security measures and safety compliance for the store</li>
<li>Maintain an organized and clean store</li>
<li>Manage the visitor log</li>
<li>Reporting of employee issues or patient situations</li>
<li>Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li>
</ul>
Requirements
<ul>
<li>High School Diploma or equivalent</li>
<li>1 - 5 years’ experience</li>
<li>High Energy, Patient Focused, Compassionate</li>
<li>Retail experience mandatory</li>
<li>Excellent customer service skills</li>
<li>Ability to learn and understand cannabinoids and how they interact with the human body</li>
<li>Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li>
<li>Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public</li>
<li>Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li>
</ul>
Additional Requirements
<ul>
<li>Must be 21 years’ old or older to work at the store.</li>
<li>Must pass any and all required background checks</li>
<li>Must be and remain compliant with all legal or company regulations for working in the industry</li>
</ul>
Job Type: Full-time
Experience:
<ul><li>Retail: 2 years (Preferred)</li></ul>
Job Location:
<ul><li>Champaign, IL (Preferred)</li></ul>

Patient Agent

Ready to Join the Best? High Quality Wholesale Cannabis Sales (Colorado)
Account Managers will represent high quality products with a growing brand.
Position available immediately, must be in-state resident, and already have an MED issued occupational badge.
INDUSTRY B2B SALES EXPERIENCE REQUIRED.
Account Managers are full-time employees who will be focusing on the sale of wholesale inventory while promoting private label services.
Responsible for:
Maintaining a calendar that includes all accounts and leads.
Maintaining a task manager describing daily activities scheduled and performed.
Manage existing accounts with regular face to face visits, emails and phone calls, placing orders, following up after orders for customer service.
Schedule and perform budtender presentations and retail pop-up presentations regularly with all accounts.
Solicit other dispensaries within Colorado.
Participation in marketing events (includes some nights and weekends)
Position is suitable for those looking for a challenging career with the support of a professional executive team and company.
You will be challenged on a daily basis, there is never any down time. You will be working with a small team in which everyone is responsible and accountable for their specific roles and responsibilities.
Territory - State of Colorado
Must be 21 years or older
Possess a current MED badge
Have reliable transportation
Outgoing, enthusiastic personality with a strong work ethic &amp; high level of accountability
Must be highly responsive and communicative to management. Prompt communication is a TOP priority.Willingness to work various types of promotional events
Experience in one of the following areas (preferred): product promotions, cannabis events
Willing to work afternoons/nights/weekends
Job Type: Full-time
Salary: $25,000.00 to $70,000.00 /year
Experience:
<ul><li>Outside Sales: 1 year (Required)</li></ul>

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