Budtender/Service Clerk

Job Description for the Patient Service Clerk of River City Phoenix Sacramento

Title: Patient Service Clerk (Budtender)

Reports to: Floor Supervisors and General Manager-GM

Job Summary

Our company require's the Budtender/Service Clerk to assume the role in assisting and educating consumer's in finding the best options for their medicating needs and ensure the consumers are receiving the best care possible. The Budtender/Service Clerk will be responsible for demonstrating efficient work methods, educating consumers on products and dosing, patient intake and verification, operating a POS system, and cashing out consumers while maintaining a compassionate and safe environment for consumers to access their medicine. The role is a complex one. He/she will go through an extensive training process and continual training to ensure they are qualified to make accurate recommendations to each consumer they help.

Summary of essential job functions

• Administer the best level of care
• Organize workflow and have an understanding of duties or delegated task's
• Advanced product knowledge
• Product knowledge
• Cash handling
• Manage time efficiently and effectively
• Monitor inventory levels, asses product needs and communicate them to the proper people
• POS operation systems including new orders, adjusting open orders , adding items, discounts, applying loyalty points, voiding items, cashing out orders and reprinting receipts
• Pass on information to management from consumers and vice versa
• Stay current on laws and city ordinances
• Ensure adherence to legal and company policies and procedures
• Communicate effectively with management and employees
• Work with others to create a positive environment to best serve our consumers

Abilities and Skills required for the Patient Service Clerk position**

• Provide exceptional customer service
• Positive attitude and team work
• Ability to effectively communicate and take direction
• Problem solving and problem analysis skills
• Ability to stay on task and prioritize
• Reliability, Punctuality, Initiative, Adaptability, Patience and Integrity.
• Attention to detail with the ability to multitask while keeping accurate documentation.
• Transportation and the ability to lift up to 25lbs.
• Must be 21 or older

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification and is not intended as a contract of employment. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits

Medical, and dental.

Job Type: Part-time

Job Type: Part-time

Education:

• High school or equivalent (Required)