The Dispensary Manager collaborates with the Regional Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. The Dispensary Manager is an exempt level position and reports to the Director of Retail.

 

Essential Duties and Responsibilities:


Maintains highest level of presentation and customer service.
Responsible for managing the dispensary department in a manner that supports the organizations mission as defined by the Regional Dispensary Manager.
Provide departmental leadership to assure that all departmental operations such product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner.
Performing monthly, quarterly and annual sales reviews, reports and provide suggestions for improvement to the Regional Dispensary Manager.
Responsible for reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management.
Responsible for training, supervising and evaluating all departmental employees to assure compliance with departmental SOP's.
Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with GreenBits and all departmental SOP's.
Responsible for overseeing and ensuring dispensing procedures are happening in compliance with State Regulations.
Responsible for interfacing with managers in all departments to ensure smooth running of the dispensary including, Trimming & Packaging, Cultivation and Security.
Stays informed and knowledgeable about state and local laws, regulations and industry news


Additional Duti

Dispensary General Manager

At The Supreme Cannabis Company, Inc. (TSX: FIRE), our vision is to improve global well-being with cannabis. We exist to use our knowledge of the plant to create transformative businesses, products and brands that deliver positive experiences.  Since 2014, the Company has emerged as one of the world’s fastest-growing, premium plant driven-lifestyle companies by effectively deploying capital to build a diversified portfolio of successful cannabis brands.

 

Are you interested in being part of our growing team? We are made up of 700+ cannabis advocates whose innate curiosity and whose passion for learning push them to share ideas and challenge the status quo.

 

This is a role for someone who craves a challenge, balanced by the desire to be accountable for delivering results in a new industry. It is both a strategic and a tactical position that requires tight collaboration with internal stakeholders in order to manage brand continuity and growth.

 

What you’ll be doing at Supreme: 


Owning and building out the digital customer journey for new and prospective customers across each brand.
Owning and creating content with little direction. This can include post images, videos, post copy, blog posts, and other forms of multi-media.
Owning community management and engagement across all social and digital channels. Responding to complaints, concerns, compliments and questions. Proactively engaging with consumers, influencers and trade partners on social.
Collaborate on all aspects of digital marketing including email, SEO, and organic social media campaigns.
Collaborate with sales and trade team in support of retail and third-party partnerships, providing a customer-first approach to co-promotional campaigns.
Collaborate with Brand Managers to develop and execute digital campaigns.
Compile data and generate bi-weekly reports.
Provide transparent, clear and concise communication to leadership team members.


 

To excel in this role, you need:


3+ years in d

Digital Marketing Strategist

· Plan, direct, and oversee trimming operations

· Resolve conflicts or complaints from customers and employees

· Oversee cleanup at end of each shift and at farm change

· Ensure all supplies are continuously available

· Assist and quality control cannabis flower

· Assist in promoting the implementation of best practices

· Assess trimmers ability, quality and quantity trimmed

· Weigh, label, and organize cannabis

· Data entry in Excel and Google Sheets

· Accurately and timely complete necessary paperwork

· Maintain a positive and direct work environment

· Ensure employees follow company’s procedures and policies

· Ensure the suite and entrance area remain clean.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Schedule:


8 Hour Shift
Day shift
Overtime


COVID-19 considerations:
To keep our employees as safe as possible, we require everyone wear a face mask and maintain social distancing while at work. We also circulate fresh air in and out while employees are present.

This Job Is Ideal for Someone Who Is:


Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
High stress tolerance -- thrives in a high-pressure environment


Company's website:


tohnicprocessing.com


Work Remotely:


No

Trim Manager

Bud tenders/receptionist are the face of our business and will be responsible for ensuring every customer is given the time and attention needed to select our best cannabis strain or product for their experience. Bud tenders/ receptionist are required to see to it that business operations are conducted in accordance with company policies and procedures as well as with state regulatory standards at all time. This position reports to the Manager/HR of the dispensary.

 

Job Qualifications:

Understands that customer service is the top priority and ceases performing tasks when customers are present and in need of assistance
Makes eye contact, smiles and promptly acknowledges and greets each guest entering the dispensary and in the waiting area
Determines each customer’s need and answers questions concerning strains or products. If necessary, partners with management to ensure the customer’s experience is met.
While serving customers, recommend additional and complementary products and/or strains based on the information provided by the customer or item already selected for purchase
Informs customers of current promotions and events while in the store
Contributes to the dispensaries overall goals and meets or exceeds individual goals
Helps to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor
Ensures that the correct price, product, tax and/or discounts are applied correctly to each sale
Sets up advertising displays or arranges merchandise to highlight sales and promotional events. In between serving customers, ensures the store is replenished throughout the day, arranges merchandise to highlight sales and promotional events to company standards on shelves.
Answers phone with appropriate greeting and handles customer questions
Participates in physical inventory preparation, execution and follow-up
Responsible for overall store cleanliness including restrooms, backroom and sa

Bud tender/Assistant Manager/ Receptionist

The Company’s brand finance group serves as the critical support partner for business driving departments (e.g. Sales, Ecommerce, Innovation, R&D, Marketing). The team is responsible for the development and/or analysis of all strategic, financial and operational aspects of the Company’s brands and business worldwide. The Brand Finance Senior Analyst or Manager will serve as a key member of the corporate finance team at headquarters in Boulder, Colorado. The primary responsibility is to support the Senior Director of Finance in providing senior management and executives with the analysis and information they need to make major operational, financial, and strategic decisions.



 
 

Duties & Responsibilities:


Manage, lead, & participate in volume forecasting, brand planning, innovation business cases, and special projects to support strategic initiatives
Build relationships and support cross functional teams; identify and help manage key business drivers
Manage buildout and reporting of profit and loss statements by segments and products
Perform profitability analysis on products, segments, and customers to optimize business results
Ability to perform price, mix, and variance analysis
Improve company financial status by analyzing results, monitoring variances, identifying trends, and recommending action to management
Perform ad hoc analysis as needed to support decision making
Assist in developing finance and business presentations; related supporting materials


 


 

Knowledge, Skills and Abilities:


Basic understanding of accounting and finance principles
Strong understanding of revenue, cogs, and inventory
Excellent analytical, decision-making, and problem-solving skills
Strong written and oral communication skills
Strong business partnering and interpersonal skills
Strong project management skills
Ability to translate operational processes into system requirements
Ability to work well in high pressure situations to meet deadlines

Brand Finance Manager

The General Manager will ensure that the dispensary department operations are in compliance with the Adult Use of Marijuana Program and internally approved Standard Operating Procedures (SOP's). The Dispensary Manager collaborates with the Regional Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. The Dispensary Manager is an exempt level position and reports to the Director of Retail.

 

Essential Duties and Responsibilities:


Maintains highest level of presentation and customer service.
Responsible for managing the dispensary department in a manner that supports the organizations mission as defined by the Regional Dispensary Manager.
Provide departmental leadership to assure that all departmental operations such product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner.
Performing monthly, quarterly and annual sales reviews, reports and provide suggestions for improvement to the Regional Dispensary Manager.
Responsible for reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management.
Responsible for training, supervising and evaluating all departmental employees to assure compliance with departmental SOP's.
Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with GreenBits and all departmental SOP's.
Responsible for overseeing and ensuring dispensing procedures are happening in compliance with State Regulations.
Responsible for interfacing with managers in all departments to ensure smoot

Dispensary General Manager - Ely, NV

The Role

An Assistant General Manager is the lead Patient Care Specialist; talented at both motivating people and moving product! This indispensable team member rallies and organizes our passionate team of Patient Care Specialists and loves grinding away at the details of record-keeping and logging data to keep the store blazing along from open to close. The Assistant Store Manager pays close attention to sales records as well as state and local regulations to make sure everything at the dispensary is always up to snuff.

Responsibilities


Provide best-in-class customer service
Lead the Patient Care team in accordance with GTI's mission, vision, goals, and objectives
Follow established policies for sales and customer service to ensure customer satisfaction
Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
Assist all patients and customers in making the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
Correct cash handling and discount application
Verification of proper paperwork, documentation, and ID for patients
Accurate use and maintenance of the Point of Sale (POS) system
Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
Assistance in verifying order deliveries for accuracy
Security measures and safety compliance
Maintenance of an organized and clean store
Management of visitor log
Maintenance of open communication with the management team and other coworkers
Reporting of team member issues or patient situa

Assistant General Manager

The Role 

This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Patient Care Specialists who are passionate about medical cannabis and compliant with state and local rules and regulations. You will also work with the Regional Director and Corporate GTI leadership to ensure sound record keeping and compliance with local and state regulations.

 

Responsibilities


Participate in developing and implementing operational rules, regulations, policies, and procedures to advance GTI's mission, vision, goals, and objectives.
Manage, supervise and direct the activities of assigned staff, and make recommendations regarding hiring, discipline, termination or advancement of employees.
Implement dispensary policies and ensure staff follows best practices.
Oversee and manage quality product inventory and financial records.
Work with GTI's VP of Marketing on marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.
Ensure the dispensary's compliance with security, inventory and local and state regulations.
Manage financial records and cash handling procedures.
Manage and inspire internal staff to deliver the highest level of customer experience.
Ensure the safety and satisfaction of every patient and employee.
Provide education and development for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms.
Work with GTI's management team to create budgets and forecast sales.
Set sales, service, and profit goals and lead staff to exceed them.
Work with wholesalers to negotiate and procure an adequate supply of quality products.
Fulfill staffing needs and coordinate scheduling.
Serve as a liaison to the local community.
Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge.
Review performance of other dispensary employees on a

General Manager, Essence Henderson

A successful candidate is strategic and data-driven, works with a collaborative mindset, and will work closely with and guide management and leadership in multiple areas of HR including employee development, help drive company culture alongside the Employee Experience and Culture Manager, employee relations, performance consulting, legal compliance, recruitment, etc.  This position serves as a champion for Flow Kana’s mission, values, and company objectives and is viewed as a partner, coach, and resource.

 

Human Resources Business Partnership


Work with supervisors, managers, and department heads to identify, create and implement innovative human resources solutions and strategies to enhance business performance
Partner with HR team to execute and monitor the effectiveness of company programs and initiatives, and to communicate HR policies and procedures to employees
Serve as the first point of contact for all HR related matters in Flow Kana’s Redwood Valley and Laytonville facilities


 

Employee and Leadership Development


Partner with department heads to drive performance review and succession planning
Work with leaders to create and implement individual development plans
Equip supervisors and managers with the tools, training, and resources needed to optimize their performance
Partner with upstream HR to develop and facilitate leadership training for supervisors, managers, and directors


 

Talent Acquisition


Partner with the recruiting team to acquire top talent through innovative selection tools and criteria
Cultivate internal talent and work with managers and department leaders to identify key role promotional opportunities 
Own the onboarding and employee experience processes from an offer of employment through the employee lifecycle


 

Employee and Labor Relations


Champion and own the creation of a workplace that mirrors Flow Kana’s values
Manage and resolve employee relations issues by conducting effective, thorough and objective

Human Resources Manager

Responsibilities include financial oversight, driving new product strategy, developing the overall product messaging and positioning, supporting customer education, creating marketing collateral, demos, videos, sales materials and supporting industry engagement.

 

As Flow Kana embarks upon its next phase of growth and development, the CRO will serve as a true strategic business partner and regularly measure and analyze productivity and effectiveness, create market positioning and define competitive advantages, and determine budget trade-offs with a goal of continually improving and driving sustainable results. 

 

Experience in a CPG brand, beauty or personal care company, or a food or beverage manufacturing company is desired. Previous experience working in a hyper-growth environment (scaling, aggregating, integrating businesses) is critical. Specifically, the ideal candidate will have worked in a dynamic growth environment where the focus has been on aggressively scaling up operations to take advantage of a significant market opportunity. Exposure to organizations that support sustainability, and are mission driven is highly valued.  

 

Functional Leadership


Break down silos so that sales, marketing, and business development are aligned and working together to create the best possible offering and experience
Create a culture of accountability by setting the right metrics and tying company performance, compensation and promotions to tangible results
Establish both short-term results and long-term strategy, including revenue forecasting
Drive monthly revenue results and take accountability for both short-term success and longer-term strategy
Craft and communicate the Company’s long-term revenue strategy for pioneering new markets and opportunities while ensuring goals are defined and met
Build and monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth
Manage the revenue cycle from customer acquisition to engagemen

Chief Revenue Officer (CRO)

General Manager will function as the supervisor for all technical, non-technical and compliance functions in the dispensary. The General Manager provides effective leadership in order to ensure the customer experience exceeds expectations every day. The GM works with the executive team to develop sales strategies and successful execution. In this multi-faceted role, the General Manager serves as brand ambassador, patient advocate, staff mentor and supervisor.

 

 

 


Lead by example through being the ultimate illustration of service, dedication, pace and energy
Consistently deliver the ultimate patient/customer experience in all facets from patient or customer entry to exit
Accountable for P & L performance, setting and achieving financial goals
Ensure store activities and staff are in compliance with each State’s guidelines, including the Department of Health and any other regulating agencies
Facilitate all store inspections
Maintain all confidential information according to HIPAA policies and procedures
Oversee product quality control, pulling all products that do not meet quality standards
Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished, and that there is no loss or theft
Oversee staff training according to the company training program
Ultimately responsible for performance management of all staff, including store management
Responsible for ensuring that the physical environment is safe, sanitary and that all equipment is in good working order, and that all preventative maintenance is performed in a timely manner
Oversee on-line ordering program and delivery operations, as well as related staff
Oversee inventory management and weekly ordering process
Oversee store opening and closing activities
Oversee cash handling and maintain organized financial logs required by State regulation and or company policy and procedure
Work with Marketing department on all store visual merchandi

General Manager

Reporting to the Director of LP and Provincial Sales, the Sales Operations Manager will be responsible for managing LP partners to ensure that deliverables are met and optimized. They will also practice customer management to help drive new business through product solutions and process solutions.

 

Duties:


Manage and create processes to optimize communication and productivity
Work closely with sales and operations to build a path to execution
Innovate ways to bring efficiencies to the sales and operations objectives
Help grow the business through product efficiencies and operational based solutions
Cultivate and manage customer relationships
Create communication systems and channels to facilitate production objectives
Provide product and service insights to customers to grow business through innovation
Work closely with commercialization teams to drive customer success


 

Qualifications:


3+ years of relevant sales experience in a similar role
Bachelor’s Degree in Business or relevant field required
Proven experience managing processes in a fast-paced work environment
Cannabis knowledge and experience in a manufacturing/CPG environment an asset
Excellent written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Dependable, reliable, responsible
Excellent organizational skills
Knowledge of operational process and experience with process optimization
Multitasking and time-management skills, with the ability to prioritize tasks
Ability to complete a satisfactory criminal record check

Sales Operations Manager

The ideal candidate will have previous experience managing a dispensary, excellent people skills, a genuine passion for the cannabis industry and the wellbeing of customers.

RESPONSIBILITIES: 


A critical element of the role will be to ensure that the environment and customer experience reflect the Cookies vision and values.



Provide strategic direction and thought leadership to the retail organization, with a strong understanding of the market and customer needs, as well as anticipating future needs.



Maintains a presence on the sales floor in order to effectively coach and support the dispensary team.



Perform a significant role in defining objectives, strategies and plans. Works effectively with cross functional partners (Operations, inventory/planning, finance, advocacy, etc.) to implement those plans.



Maximize retail productivity, sales, and profit, while ensuring that standards of service excellence are continuously met and improved upon.



Recommend and implement techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best in class practices.



Work closely with marketing and social media teams to communicate store brand presence, incentives, events, and product offerings.



Identify KPI’s, trends, and opportunities to define changes in processes and procedures that drive operations and selling agendas.



Responsible for driving brand initiatives, including overseeing the customer experience of the brand and community/customer/governmental outreach within this channel.



Proactively collects the voice of the customer feedback, and uses feedback to implement new product offerings.



Comprehensive analysis of P&L reports.



Ensures a world class experience exists for our customers.



Understands and remains current on market demand for product offerings, and ensures dispensary teams are trained to meet customer needs.



Creates an environment in which a personal, customer focused, and service o

General Retail Manager

Purpose of Your Job Position: 

Duties may include using TraumaSoft dispatching software or other software, or telephone to transmit assignments and communicate with driver operations personnel. Supervise the productivity, training, and efficiency of other dispatchers.

**Please note, because of the safety sensitive nature of this position, applicants/employees in Arizona and Massachusetts who are also Medicinal Marijuana cardholders can not be employed in this position. 

Essential Functions: 


Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
Prepare employee work schedules.
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Route Transport Technicians to various destinations throughout the day.
Oversee all communications within specifically assigned territories.
Relay work orders, messages, or information to or from drivers, supervisors, or clients, using telephones or dispatch software.
Confer with customers or supervising personnel to address questions, problems, or requests for service.
Tutor and mentor new dispatchers and call takers.
Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, environmental policies, or government regulations.
Serve as contact persons for all workers within assigned territories.
Implement schedule or policy changes for transportation services.
Supervise employees.
Liaise between departments or other groups to improve function or communication.
Monitor activities of individuals to ensure safety or compliance with rules.
Implement organizational process or policy changes.


Non-Essential Functions


Maintain professional appearance among office staff and Transport Techs.
Assist in the operational training of other dispatchers.
Take out trash or other light office duties.
Maintain office supplies.


Experience Requirements: 


5+

Dispatch Manager

Flora Farms is a multi-licensed Missouri Medical Marijuana cultivation and dispensary operator. Flora Farms is looking for talented people to join our team!

S/he will report to the chief operating officer, and will assist with the development of internal control policies, procedures, and financial planning as needed.

Controller Duties and Responsibilities


Manage all aspects of accounting; billing, financial statements, general ledger, cost accounting, payroll, accounts payable, accounts receivable, budgeting, tax compliance, inventory accounting, cost accounting, revenue recognition, and various special analyses
Maintain documented system of accounting policies and operations
Oversee payments of all accounts; ensuring all accounts are paid on time
Process accounts and collecting payments
Oversee all payments made for debts, bank loans, and other large quantities of money
Monitor cash and funding balances
Keep an organized filing system of all accounts, statements, transactions, payments, and debts
Prepare and organize financial statements for record and review
Prepare quarterly/annual financial reports
Organize information and statements for audits and both internal and external auditors
Complying with all local, state, and federal laws regarding finances, tax filings, and reporting
Ensuring company complies with all additional legal and regulatory requirements
Additional controller duties as needed


Office Manager Job Requirements and Qualifications


Bachelor’s degree in accounting, finance, business administration with an emphasis in Accounting, or a related field (Preferred or Equivalent Experience)
Ideal candidate has 5 to 10 years of experience in field
Previous experience as an accountant, accounting supervisor, or manager
Excellent computer skills; experience in accounting software and Microsoft Office Suite; Access, database, or other system knowledge
Proficiency with accounting software and experience with a software system implementation
Exception

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