Job Description:
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do.
The Retail Associate is the first point of contact for Insa customers and serves as our primary brand ambassador.
This person is responsible for providing the highest level of friendly, knowledgeable, and compassionate customer service to our medical and recreational patrons.
Responsibilities & Duties
Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
Addresses customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Experience
High school diploma or GED required
Previous retail, hospitality, and/or customer service experience required
Physical Requirements
Workplace Environment