Customer Service Representative
MCR Labs - Framingham, MA Reports To: Director of Client Relations
Who we are
Massachusetts Cannabis Research Laboratories (MCR Labs) is a rapidly growing, independent, and accredited cannabis testing and analytics laboratory. Founded in 2013, we became the first ISO accredited company in the New England area.
We are a team of researchers, analytical chemists, pharmaceutical scientists, technologists, and cannabis enthusiasts working to advance the medical and recreational cannabis industries by helping providers ensure the safety and effectiveness of their products.
We are committed to proving the best possible services to our clients, building relationships and supporting our community.
This is an exceptional career opportunity to join the team of a fast-paced company in a high-growth industry that could grow 700% by the year 2020.
Job Summary
This position entails working with clients (both dispensary and non-dispensary) to ensure a positive experience when working with MCR Labs. The ideal candidate will be fluent in overall cannabis knowledge, state testing regulations, technical laboratory procedures, and be very customer friendly. The customer service representative might be the only person that a client interacts with, and as such should represent the company in a positive and upbeat manner.
Primary Job Responsibilities
Working with other customer service representatives to perform sample intakes, organizing samples and checking them into the system, along with typical customer service tasks such as answering client questions and addressing any issues they might have.
Primary Goal
To make sure that every client, regardless of who they are, receives the highest level of care, professionalism, and attention that we can possibly provide.
About You
Preferred Skills and Qualifications
<ul>
<li>Personable and friendly, easily establishing rapport with new customers and welcoming back familiar faces</li>
<li>Ensure client requests are taken care of in a timely manner, whether by phone, email, or in person</li>
<li>Trustworthy with keen attention to detail in helping to manage and maintain samples database</li>
<li>Ability to provide quotes offhand for testing and services</li>
<li>Self-directed and willing to jump in and assist coworkers as needed</li>
<li>Comfortable multitasking and handling a growing customer base</li>
<li>Familiar with Microsoft Excel and Google Drive app suite</li>
<li>Have a smartphone that can operate scanning function</li>
<li>Willing and able to pass background check</li>
<li>Willingness to work and learn</li>
<li>Ability to adapt and learn quickly</li>
<li>Desire to learn about product and industry</li>
</ul>
If you are energetic, willing to work, motivated, and open-minded individual that is receptive to coaching and professional development and providing that same coaching and development to others and interested in joining the front lines of this growing industry submit your resume and cover letter today!
Do you have what it takes to be a part of an industry leading cannabis testing company?
Come join the Green Rush!
Job Type: Full-time
Job Location: Framingham, MA 01701 Required education: Bachelor's
Additional Requirements: Must be able to pass a background check
Job Type: Full-time
Salary: $38,000.00 to $42,000.00 /year
Required experience:
<ul><li>Customer Service: 2 years</li></ul>
Required education:
<ul><li>Bachelor's</li></ul>
Required language:
<ul><li>Fluent English</li></ul>

Customer Service Representative

We are a rapidly growing company in the cannabis industry looking for a highly motivated and professional individual to join our team as an Inventory Control Specialist. We are interested in someone who is passionate about the Cannabis industry and Cura’s “Everything is Possible” culture. That is the heart of who we are, and every team member must feel the same sense of ownership, innovation, and hustle as we shape the industry across the U.S and around the world. We need exceptionally talented, bright, and driven people
Inventory Control Specialist Role:
Ensures adequate inventory of materials and products in accordance with inventory cycles, financials and organizational philosophy. Conducts daily inventory and production analysis to solve inventory problems before they arise. Develops and implements inventory control procedures in coordination with Microsoft NAV / Silverware. Train team responsible for touching inventory and manage ongoing inventory inputs and outputs.

 
Responsibilities:
<ul>
<li>Assist in all incoming inventory (Material &amp; BOMs) management within Silverware NAV (Purchase Order &gt; Receiving)</li>
<li>Assist in all production and outgoing inventory (Wholesale &amp; Packaged Finished Goods) management within Silverware NAV (Production Work Orders, Transfers, Sales, Delivery)</li>
<li>Daily monitoring and evaluating of all inventory inside and outside NAV Silverware</li>
<li>Develop an inventory tracking system to streamline Cura business operations within NAV</li>
<li>Ensure accurate product inventory (Supply Chain, Lab, Manufacturing, Production, Finished)</li>
<li>Maintain and ensure inventory compliance within Metrc and NAV</li>
<li>Ensure inventory batching in NAV corresponds to inventory in Metrc and Metrc tags</li>
<li>Assess new / existing inventory to ensure naming conventions, Metrc tagging, sizing, batching and financial associated costs are accounted for allowing for compliant shipping</li>
<li>Maintain and create locations / bin locations as needed to further reconcile and organize inventory</li>
<li>Assist procurement as needed with inventory stock and forecast reporting</li>
<li>Own inventory data and processes within NAV and train team as needed in OR and other states</li>
<li>Assist CBD inventory manager in processes implemented through NAV</li>
</ul>
 Requirements:
 
Must have ERP / MRP system experience
Not required, but huge advantage if applicant has NAV experience
Must come from inventory control background in manufacturing environment
Travel between CA operating locations required
Ability to troubleshoot software, engage and train users

Inventory Control Specialist

COMPANY
Papa &amp; Barkley of California is an award-winning producer of high-quality cannabis-infused wellness products, most recently recognized in the Best Topicals category at the 2018 High Times SoCal Cannabis Cup. The company also produces and sells cannabis extracts and oils under its P&amp;B Labs line.
Papa &amp; Barkley’s dynamic and driven leadership team has deep operational and technical market expertise in cannabis production, extraction methodologies and product development. Our culture reflects the emphasis we place on operating as a team. We have a strong vision with a focus on the science, and a shared belief in the power of the plant across multiple extraction modalities and delivery systems. As a fully-licensed cannabis company we are scaling our model and becoming a leader in the emerging California Cannabis market.
POSITION
Papa &amp; Barkley is seeking a self-directed and experienced customer sales representative to service our multiple platforms including ecommerce for this privately-held consumer products company. They will act as a liaison between all departments, provide product/service information and resolve any emerging problems that our customers might face with accuracy and efficiency.
These successful candidates will have a proven track record in managing incoming calls and customer service inquiries. Identifying and assessing customers’ needs to achieve satisfaction. Generate possible sales leads that develop into new customers’.
We are seeking individuals who are genuinely excited to help customers. The candidate will have patience, empathy and will be passionately communicative. We want people who can put themselves in their customers’ shoes and advocate for them when necessary. These candidates will be best in class problem solvers and will be confident in troubleshooting and investigating if they don’t have enough information to resolve customer complaints. The candidates are to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
RESPONSIBILITIES
<ul>
<li>Manage large amounts of incoming calls</li>
<li>Generate sales leads</li>
<li>Identify and assess customers’ needs to achieve satisfaction</li>
<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
<li>Provide accurate, valid and complete information by using the right methods/tools</li>
<li>Meet personal/customer service team sales targets and call handling quotas</li>
<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents</li>
<li>Follow communication procedures, guidelines and policies</li>
<li>Take the extra mile to engage customers</li>
</ul>
REQUIREMENTS
<ul>
<li>Proven customer support experience or experience as a customer service representative</li>
<li>Track record of over-achieving quota</li>
<li>Strong phone contact handling skills and active listening</li>
<li>Familiarity with CRM systems and practices</li>
<li>Customer orientation and ability to adapt/respond to different types of characters</li>
<li>Excellent communication and presentation skills</li>
<li>Ability to multi-task, prioritize, and manage time effectively</li>
<li>2-3 years of customer service or call center experience</li>
<li>Drug Test is required (Cannabis is ok)</li>
<li>Background Check is required</li>
<li>Cannabis Industry experienced highly recommended but not required</li>
<li>Knowledge of the following programs highly desirable, Zendesk, Wordpress, WooCommerce, Shopify, and Shipstation</li>
<li>Will need to pass a typing test</li>
</ul>
Salary DOE
Job Type: Full-time
Salary: $15.00 /hour
Experience:
<ul><li>Customer Service: 3 years</li></ul>
Education:
<ul><li>High school</li></ul>
Location:
<ul><li>Los Angeles, CA</li></ul>
Required work authorization:
<ul><li>United States</li></ul>

Customer Service Specialist-Cannabis Industry

We are a WA I502 cannabis processor seeking a Brand Ambassador to lead social media engagement and in-store brand marketing events. The Brand Ambassador is the public face and voice of our company. In this role, you will strengthen current retail relationships, promote our products at retail stores and other industry events, and engage with followers on Instagram. The Brand Ambassador is responsible for:
<ul>
<li>Managing and growing social media presence</li>
<li>Directly interfacing with retail store marketing personnel</li>
<li>Researching competitor brands</li>
<li>Planning and execution of in-store vendor day events</li>
<li>Promoting the brand at industry events</li>
<li>Working in sync with sales staff to help increase brand recognition</li>
</ul>
Knowledge and appreciation of cannabis products is a plus, but not required. All candidates should have a strong grasp of Instagram marketing techniques. Candidates should be comfortable interacting with the public and educating them on the brand. Prior experience or education in marketing or communications is a plus.
Job Types: Full-time, Part-time
Salary: $20,000.00 to $50,000.00 /year
Experience:
<ul><li>Social Media Marketing: 2 years</li></ul>
Education:
<ul><li>Associate</li></ul>
Location:
<ul><li>Seattle, WA</li></ul>

Brand Ambassador

Job Summary: 
Serve as a Cultivation Associate for Colorado Cannabis Company. The position supports the activities of a Lead Cultivation Manager in an assigned grow room or set of rooms as applicable.
Duties and Responsibilities: 
<ul>
<li>Learn and apply safe and effective commercial marijuana cultivation techniques</li>
<li>Comprehend and follow all warning labels and instructions in Material Safety Data Sheets (MSDS), and product labels</li>
<li>Learn and use applicable trade tools such as PPM Meters, computer software and basic garden implements</li>
<li>Comprehend basic water quality parameters such as pH and ppm</li>
<li>Follow established proprietary nutrient program</li>
<li>Routinely lift and carry 50 pounds</li>
<li>Breakdown, clean and reload grow rooms post-harvest</li>
<li>Monitor the health and vigor of the plants, including insect and disease oversight</li>
<li>Effectively and accurately prunes plants and supports plants by trellising</li>
<li>Completes assigned duties within established time-frame</li>
<li>Follows instructions and is willing to take on additional tasks</li>
<li>Communicate clearly and comprehend written and verbal assignments</li>
<li>Perform other official duties as assigned</li>
<li>Properly tags plants</li>
<li>Performs all duties assigned by the Lead Cultivation Manager in completing tasks related to marijuana cultivation.</li>
</ul>
Experience and Knowledge Required: 
<ul>
<li>Entry level or up to two years experience in commercial marijuana grow</li>
<li>MED Support or Key Badge</li>
<li>High School Diploma or equivalent</li>
</ul>
Job Type: Part-time
Salary: $12.00 /hour
Job Location:
<ul><li>Denver, CO 80239</li></ul>
Required license or certification:
<ul><li>MED Badge</li></ul>

Cultivation Associate

<ul>
<li>Required to work from 9:25am until 7:30pm Monday - Saturday, including two 15 minute breaks and an hour lunch. Sundays you will be required 10:30am – 4:30pm including a 15 minute break and a 30 minute lunch.</li>
<li>Informing managers when any flower is low and needing to be converted into an alternate product for sale.</li>
<li>Correctly informing patients on the use of Cannabis for different products carried in store.</li>
<li>At the beginning and end of each shift you will be required to count out each drawer. Your drawer should always have $250 at the beginning of the shift and at the end of each shift. (denominations will be explained)</li>
<li>Correctly count out deposit from drawer at the end of each shift for the daily store deposit.</li>
<li>Informing management when change is low for bank runs.</li>
<li>You MUST clock in and out (beginning of each shift, beginning of lunch, end of lunch, end of shift)</li>
<li>Required to be aware of all store specials and ongoing events.</li>
<li>Putting away ALL product displays, checking off, and signing log at the end of each shift.</li>
<li>Attentive with all patients and what they are looking for, maintaining above average customer service. i.e. : pleasantries, reminding of specials, applying correct discounts, providing the correct product.</li>
<li>Ensure waiting area/ bathroom/ and patient area are cleaned, organized, and up to company standards at all times.</li>
<li>Must wear correct clothing attire</li>
<li>e.: Closed toe shoes, Southwest Wellness Shirt at all times.</li>
<li>Ensuring you are working with the correct patient for each transaction, pulling up ID and verifying patient is still current and has available units.</li>
<li>Must assure all tills are stocked appropriately with Drams, Bags, and Gloves for daily sales.</li>
<li>Verifying that ALL products containing cannabis have been locked in safe at the end of each shift.</li>
<li>Ensuring that your Edible &amp; Concentrate Display have been set up for daily sales.</li>
<li>Answering phone calls and patient questions in a timely manner and with the correct information.</li>
<li>Zero tolerance for phone usage. ( Must utilize 15 min breaks/lunch for phone use).</li>
<li>Will also be required to clean scale, till, and surrounding area before and after every shift also sanitizing scale and till. (this should be done throughout the day if necessary)</li>
<li>Comply with sanitation and employee workplace policies for entire store. (trash, restrooms etc.)</li>
</ul>
Comply with the state policy and regulations
Job Type: Full-time
Salary: $10.00 /hour
Experience:
<ul><li>cannabis: 1 year</li></ul>
Education:
<ul><li>High school</li></ul>

MedTender

<ul>
<li>Required to work from 9:00 until 5:00pm Monday-Friday, including two 15 minute breaks and a hour lunch.</li>
<li>Ensure weighing area, dry room, locker room, and trimming area are cleaned, organized, and up to company standards at all times.</li>
<li>Must wear correct clothing attire ie: Closed toe shoes, sleeved Shirt at all times.</li>
<li>Responsible for paying close attention to organization of all flower, genetics, phenos, harvest number, and cannabis bi-products.</li>
<li>Must De-Fan each individual plant collect, and report to manager for weighing and recording of material.</li>
<li>Responsible for disposal of any and all waste from plants from day of harvest ie; throw away any waste from rooms and collect all bamboo to be cleaned and organized. Sweep any and all waste in room and in hallway from harvested material.</li>
<li>Responsible for keeping all product/materials organized during the de-stemming and trimming process.</li>
<li>Expected to correctly and efficiently trim a minimum of 1lb per day of finished material. (attentiveness is required at all times; Eye contact is not necessary during conversation.)</li>
<li>Zero tolerance for phone usage ( Must utilize 15 min breaks/lunch for phone use).</li>
<li>Must clean, organize, sanitize all equipment, materials, area, and bins/buckets at the end of each day.</li>
<li>Comply with sanitation and employee workplace policies for entire warehouse. (trash, restrooms etc)</li>
<li>Comply with the state policy and regulations</li>
</ul>
Job Type: Full-time
Salary: $10.00 /hour
Experience:
<ul><li>trimming: 1 year</li></ul>
Education:
<ul><li>High school</li></ul>

Trimmer

JOB DESCRIPTION
Are you someone that gets satisfaction from seeing the fruits of your labor transpire into joy and happiness? Do you want an experience that isn’t the same-old, same-old grind? Are you able to work in a fast paced and team-oriented environment? Do you want to work with your hands and play in the dirt? If so, keep reading…
Center Greenhouse is looking for experienced candidates that are qualified to work in our Growing Department as a young-plant/propagation grower. If hired, you will play a key role in the success of our Power Flowers™, Stepables™, and Monrovia brand finished product lines, as well as the success of hundreds of nurseries around North America that buy our liners. These programs are sold to the Independent Garden Center, Landscaper, and Municipality trades for the finished line, and several national brokers for the young-plant program. The candidate selected will have the opportunity to work at a supervisory level.
SKILLS/REQUIREMENTS
<ul>
<li>Reliable means of transportation to get to and from work.</li>
<li>Ability to speak and read English (if that’s what you call plant descriptions).</li>
<li>Associates or Bachelor’s Degree in Horticulture, Agriculture, or equivalent study.</li>
<li>Previous greenhouse growing experience, preferably growing annuals and perennials and not just weed.</li>
<li>If your only growing experience is with weed, please stop reading!</li>
<li>Ability to take direction.</li>
<li>Ability to cross train between propagating plants and finishing plants. Knowing the difference between the two is a huge plus.</li>
<li>Desire to learn from and strengthen the team to make the team better.</li>
<li>Understands what “You have to make hay while the sun shines” means.</li>
<li>Translates to needing to be able to work 50-60 hours per week during the peak growing time. * Is willing to work some weird hours since plants don’t know it’s the weekend or recognize our holidays.</li>
<li>Ability to drag a hose without tripping yourself up or strangling a co-worker.</li>
<li>Ability to measure, mix, and apply fertilizers, fungicides, and insecticides.</li>
<li>Ability to manage and train assistants within your department.</li>
<li>Ability to count past 10 without taking off your shoes. This will be vital for the inventory recording aspects of the job.</li>
<li>Ability to move plants within your section to make room for the next cycles.</li>
<li>Is kind-of a plant-geek, but has a personality.</li>
<li>Isn’t a slacker!</li>
</ul>
If these are your qualifications, we have a position for you!
Job Type: Full-time
Salary: $15.50 /hour
Experience:
<ul><li>Propogation: 3 years</li></ul>
Education:
<ul><li>Associate</li></ul>
Location:
<ul><li>Denver, CO 80229</li></ul>

Young-Plant Grower

Lab Technician
We are seeking a hard-working and highly motivated Lab Technician with strong abilities to become a part of a fun and dynamic team in the rapidly-growing cannabis industry throughout the United States.
The Lab Technician role is a vital one within the company and requires a multifaceted skill set. Expectations include attention to detail, organization, and professionalism. This position is integral to completing the day to day operations. An ability to work across a variety of tasks oftentimes in stressful situations is an essential attribute for the successful candidate.
BioMediCan is a startup company that offers the opportunity to cross train, advance within, and become a part of a close knit team.
KEY RESPONSIBILITIES
<ul>
<li>Execution of Standard molecular biology techniques including but not limited by: PCR, Gel Electrophoresis, Capillary sequencing, Ligation, Digestion with restrictrase, transformation of E.Coli, transformation of yeasts, mini and maxi preps of DNA extraction, ELISA.</li>
<li>Learn and execute established SOPs</li>
<li>Weighing out samples, performing chemical extraction, dilution of volatile solvents for High Performance Liquid Chromatography and Gas Chromatography analysis.</li>
<li>Processing high sample throughput</li>
<li>Operate automated microbiological testing equipment</li>
<li>Cleaning and maintenance of lab and equipment including but not limited to incubators, laminar flow hood, fume hood, homogenizer, sonicators, microbiology medium prep, and autoclaving.</li>
<li>Person will work with and must be comfortable working with Cannabis</li>
<li>Analyzed sample disposal / proper chemical waste</li>
<li>Good lab practice including wearing PPE</li>
<li>Organization of supplies</li>
<li>Other laboratory and clerical duties such as data entry, filing, or supply inventory may be assigned by lab staff as needed.</li>
</ul>
REQUIRED SKILLS AND EXPERIENCE
<ul>
<li>MUST BE: Execution of Standard molecular biology techniques including but not limited by: PCR, Gel Electrophoresis, Ligation, Digestion with restrictrase, a transformation of E.Coli, DNA extraction. (do not contact if doesn’t have this experience)</li>
<li>Must be at least 21 years old.</li>
<li>Previous experience with Lab Information Management systems is appreciated.</li>
<li>MicrosoftOffice (Word, Excel)</li>
<li>Google Sheets &amp; Google Docs</li>
<li>Making mathematical calculations quickly and accurately</li>
<li>Knowing and fluently apply standard formulas for concentrations, dilutions.</li>
<li>Fast learning skills are must be.</li>
<li>Quick learning how to use a new software required.</li>
<li>Experience in primers design, DNA sequencing analysis, Endonuclease restriction map analysis, DNA Cloning design skills are highly appreciated.</li>
<li>Understanding and following verbal and written instructions; work independently in the absence of supervision.</li>
<li>Communicate effectively verbally and in writing</li>
<li>Previous experience working in a laboratory environment Associates Degree in Science or 2 years of college course work or completed Bachelors of Science Degree</li>
<li>1-2 years of previous academic or commercial lab experience</li>
<li>Must be able to work independently and strongly with a team</li>
<li>Must be able to work in a fast-paced setting, multitask, and prioritize assignments</li>
<li>Must have good communication, computer, typing, and organizational skills</li>
</ul>
COMPENSATION
<ul>
<li>Hourly based position based on experience.</li>
<li>Benefits including Dental, Vision, Health Insurance, and PTO.</li>
<li>Flexible work environment.</li>
</ul>
RELOCATION: 
We do not cover relocation expenses for this position. We prefer to hire local candidates living close to 94710 zip code.
Job Type: Full-time
Salary: $30,000.00 to $45,000.00 /year
Required experience:
<ul>
<li>Digestion with restrictases: 1 year</li>
<li>DNA extraction: 1 year</li>
<li>PCR: 1 year</li>
<li>E.Coli transforation: 1 year</li>
<li>Molecular biology: 1 year</li>
<li>gel electrophoresis: 1 year</li>
</ul>
Required education:
<ul><li>Bachelor's</li></ul>
Job Location:
<ul><li>Berkeley, CA 94710</li></ul>

Lab Technician I

Green Thumb Industries (GTI) is a Chicago-based cannabis company operating successfully in 5 states around the country. We are comprised of accomplished professionals, world-class entrepreneurs, and philanthropists, who are driven by the dual commitment to helping medical cannabis patients and the communities we serve. GTI’s team has proven experience operating successful businesses, long-term expertise in adhering to sustainable business practices, and a deep understanding of the law with regard to the regulatory process surrounding medical cannabis.
 

We are a team of people inspiring and empowering others to live their best lives. We are committed to progressing positive social change and providing dignified access to safe and quality cannabis nationwide while giving back to the communities we call home.
 

The Role

Join our team in Naperville, IL as a Patient Care Specialist. In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Specialists engage in one-on-one interaction with patients from the time they walk into the retail area until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state and GTI is required.

Our ideal Patient Care Specialists should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Specialists and 3C Naperville because of our service, our products and our approachable and knowledgeable demeanor.



Responsibilities
<ul>
<li>
Help customers in the retail location in accordance with GTI's mission, vision, goals, and objectives</li>
<li>
Follow established policies for sales and customer service to ensure customer satisfaction</li>
<li>
Maintain in-depth knowledge of every product and strain in the store</li>
<li>
Help customers make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients</li>
<li>
Complete any work assigned during scheduled shift including:</li>
<li>
Correct cash handling and discount application</li>
<li>
Verification of proper paperwork, documentation and ID for patients</li>
<li>
Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system</li>
<li>
Maintenance of hard copy files (when required)</li>
<li>
Assistance in verifying order deliveries for accuracy</li>
<li>
Security measures and safety compliance</li>
<li>
Maintenance of an organized and clean store</li>
<li>
Management of visitor log</li>
<li>
Maintenance of open communication with the management team and other coworkers</li>
<li>
Reporting of employee issues or patient situations</li>
<li>
Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints</li>
</ul>


Qualifications
<ul>
<li>
High School Diploma or equivalent</li>
<li>
Recent and relevant hospitality and/or retail experience required</li>
<li>
Excellent customer service skills</li>
<li>
Knowledge and adherence to the policies, procedures and goals of 3C &amp; GTI</li>
<li>
Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body</li>
<li>
Ability to listen well and communicate effectively orally and in writing with various audiences</li>
<li>
Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email</li>
<li>
Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public</li>
<li>
Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures</li>
</ul>


Additional Requirements
<ul>
<li>
Must be a minimum of 21 years of age. Must be and remain compliant with any and all legal or company regulations for working in the industry</li>
<li>
Must pass all required background checks</li>
<li>
Must be able to available to work 3C's Hours of Operation</li>
</ul>


Working Conditions
<ul>
<li>
While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions</li>
<li>
Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching</li>
</ul>

We can't wait to meet you!

Patient Care Specialist

Job Summary: 
Serve as a Retail Assistant Manager for Pure Dispensaries. The position is responsible for assisting with managing and directing retail operations of the dispensary while abiding by policies, procedures and operational guidelines. This position has managerial and supervisory responsibilities.
______________________________________________________________________
Essential/Primary Responsibilities: 
<ul>
<li>Manage and coordinate store operations in the absence of the Store Manager, including: daily activities, maintenance, training, schedules, customer complaints while ensuring compliance with local, state, and federal inspection, billing or licensing requirements.</li>
<li>Supervise dispensary staff.</li>
<li>Ensure that all personnel are working efficiently and providing excellent customer service.</li>
<li>Responsible for providing an outstanding patient experience while maximizing revenue goals and ensuring compliance with all inventory, security, and system protocols.</li>
</ul>
______________________________________________________________________
Experience/Knowledge Required: 
<ul>
<li>Managerial and supervisory skills and experience.</li>
<li>Experience in cannabis sales.</li>
<li>Thorough knowledge of MED rules and regulations.</li>
<li>General computer knowledge.</li>
<li>MED Key Badge.</li>
<li>Advanced METRC training.</li>
</ul>
Duties and Responsibilities not limited to: 
<ul>
<li>May be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues and potentially covering a vacant shift.</li>
<li>Train and motivate the Pure team in accordance with the company's mission, vision, goals and objective</li>
<li>Ensure all team members adherence to operational guidelines and standards.</li>
<li>Work directly with the Store manager to oversee all team members are trained on all safety, security and MED compliance policies.</li>
<li>Maintain current and accurate store records of patient data, MED compliance and other data as directed.</li>
<li>Daily operation include: Correct cash handling and discount application, reviewing of reports for proper money reconciliation, verification of proper documentation, opening and closing procedures.</li>
<li>Assist Store Manager by monitoring and maintaining inventory levels including inventory reconciliation and communicating inventory action items.</li>
<li>Work directly with the Store Manager to complete end ofday, week, andmonth reports, profit analysis, and auditing transactions.</li>
<li>Oversee the cleanliness and organization of store.</li>
<li>Maintain knowledge of all products and strains stocked in the store.</li>
<li>Assist customers in selecting products by knowing dosage levels, consumption methods and patient’s level of experience.</li>
<li>Ensure effective communication between entire management team.</li>
<li>Ensuring all team members' adherence to operational guidelines and standards and compliance with all safety, security and MED compliance policies.</li>
<li>Count drawers and finalize daily deposits, perform safe counts.</li>
<li>Keep cannabis and cannabis infused inventory (including back-stock) organized as required by SOP.</li>
<li>Approve submitted daily weight adjustments and make reflective adjustments in METRC.</li>
<li>Ensure that all dispensary paperwork is processed, filed and maintained – compile end of month paperwork.</li>
<li>Maintain familiarization with current deals and specials and communicate to staff.</li>
<li>Submit change orders and facilitate Blueline visits.</li>
<li>Daily inventory of supplies and order as needed.</li>
<li>Responsible for maintaining customer relationships, including handling issues, concerns, complaints and ensuring customer satisfaction.</li>
<li>Correct cash handling and discount application.</li>
<li>Perform other official duties as assigned.</li>
</ul>
Compensation includes hourly wage, tips, and store comps.
Job Type: Full-time
Salary: $13.00 to $14.00 /hour
Required experience:
<ul><li>Management: 1 year</li></ul>
Job Location:
<ul><li>Denver, CO</li></ul>
Required license or certification:
<ul><li>MED Badge</li></ul>

Dispensary Assistant Manager

COMPANY
Papa &amp; Barkley of California is an award-winning producer of high-quality cannabis-infused wellness products, most recently recognized in the Best Topicals category at the 2017 High Times SoCal Cannabis Cup. The company also produces and sells cannabis extracts and oils under its P&amp;B Labs line.
Papa &amp; Barkley’s dynamic and driven leadership team has deep operational and technical market expertise in cannabis production, extraction methodologies and product development. Our culture reflects the emphasis we place on operating as a team. We have a strong vision with a focus on the science, and a shared belief in the power of the plant across multiple extraction modalities and delivery systems. As a fully-licensed cannabis company we are scaling our model and becoming a leader in the emerging California Cannabis market.
POSITION
We are seeking a master multi-tasker with excellent communication skills and an upbeat attitude. The successful candidate will have a proven track record in providing polite and professional assistance and support to our company.
RESPONSIBILITIES
<ul>
<li>Office housekeeping</li>
<li>File organization</li>
<li>Office functionality maintenance (printers, computers)</li>
<li>Package and process outbound shipments utilizing various logistics carriers</li>
<li>Receipt of 3rd party logistics shipments to multiple locations</li>
<li>Recording and routing of inbound and outbound messages (phone, e-mail, walk-in)</li>
<li>Reception (upkeep of visitor log, appointment scheduling)</li>
<li>Monitoring weekly routine services for various outside vendors</li>
<li>Maintain calendar of events (visiting exec.’s travel and lodging schedule, cleaning schedule)</li>
<li>Monitor and schedule to pay rent and utility/bill payments</li>
<li>Light accounting</li>
<li>Procurement of routine weekly facility supply needs for production, shipping and offices</li>
<li>Expert proficiency in word processing, spreadsheets, document creation and data entry</li>
<li>Record and audit employee timesheets daily checking for accuracy and discrepancies</li>
<li>Inventory control</li>
</ul>
REQUIREMENTS
<ul>
<li>Proven experience as an administrative assistant or office admin assistant</li>
<li>Knowledge of office management systems and procedures</li>
<li>Working knowledge of office equipment, like printers and fax machines</li>
<li>Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)</li>
<li>Excellent time management skills and the ability to prioritize work</li>
<li>Attention to detail and problem-solving skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational skills with the ability to multi-task</li>
<li>High School degree; additional qualification as an Administrative assistant or Secretary will be a plus</li>
<li>Must have a reliable automobile and valid driver’s license</li>
</ul>
Job Type: Full-time
Salary: $15.00 /hour
Required experience:
<ul>
<li>Customer Service: 5 years</li>
<li>Administrative Assistant: 3 years</li>
<li>Data Entry: 5 years</li>
</ul>
Required education:
<ul><li>High school</li></ul>
Job Location:
<ul><li>Eureka, CA</li></ul>
Required license or certification:
<ul><li>Driver's License</li></ul>

Administrative Assistant-Cannabis Industry

OVERVIEW OF POSITION: Performs a variety of complex clerical, secretarial, and administrative duties in keeping official records, providing administrative support to the Executive Department, Legal Division, City Clerk, and assists in the administration of all standard operating policies and procedures.
ESSENTIAL DUTIES: 
Coordinates appointments, registrations, and travel for the City Manager with citizens, businesses, committees, and associations.
Composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
Operates office machines as required.
Provides administrative services to the Association of Grant County Cities and Towns and the Lodging Tax Advisory Committee including but not limited to preparing meeting packets and meeting minutes, maintaining records, preparing reports and correspondence, coordinating meetings and schedules.
Schedules and manages the Civic Center facility rental events.
Coordinates department approvals and monitors status of Washington State liquor and cannabis board permits.
Serves as greeter for visitors to Civic Center on behalf of City Manager and staff.
Answers in-coming calls, routes as appropriate, and provides information as required; receives the public, provides customer service assistance.
Receives and distributes incoming and out-going mail for the Administration Department.
Acts as the Municipal Court Clerk i.e. composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness; receives and processes citations and court reports, and serves as clerk for the Municipal Court Judge.
Serves as a Public Information Officer including but not limited to the oversight of continuity for all website content, manages the administration website content and facilitates training for department staff, and maintains the City’s social media accounts
Performs notary services for the City.
Performs other work as assigned.
WORK SCHEDULE: 
The “normal” work schedule is 40 hours per week, 8 hours per day 5 days per week (Monday through Friday). Working evenings or weekends may be required on a “call-back” basis. The exact schedules may be flexible, depending on work requirements, and are assigned and approved by the City Manager. It is the attendance standard of the employer that employee be present and on time each shift they are scheduled to work. Full or partial absences during any scheduled shift, arriving late, or leaving early, for whatever reasons, may result in disciplinary action up to and including termination of employment. Time off may be approved if allowed by applicable policies covering illness, injury, or other personal emergencies.
EDUCATION/VOCATIONAL PREPARATION:
Any combination of experience, training, or education that demonstrates the knowledge, skills, and abilities to do the job.
TRAINING PERIOD: 
In order to experience the full range of responsibilities and duties, employees will serve a review and evaluation period of not less than six (6) months and no more than twelve (12) months. Exact duration will be established by the immediate supervisor.
Job Type: Full-time
Salary: $4,036.00 to $5,045.00 /month

Executive Assistant

Job Title: Production Associate
Job Type: Full Time
Location: Denver, CO
Work Experience: Food service, commercial kitchen, foodmanufacturing, commercial kitchen equipment operator, beverage manufacturing, edibles manufacturing, packaging.
Reports to: Production Manager
Lucky Sweets LLC (soon to be Altus Colorado)
Job Description: 
Altus CO is seeking Production Associates to work in our production facility who have a working knowledge of commercial kitchens and food manufacturing. Candidates will be responsible for performing routine tasks such as setup and breakdown of production rooms, cleaning and organizing work stations, executing production work orders, prepping &amp; weighing ingredients, batch production, packaging, facility upkeep, operating and maintaining production equipment, and washing dishes. Production Associates should be team-oriented, capable of following detailed directions, while demonstrating forethought and initiative to maintain a positive work environment andwilling to assist other team members as needed.
Candidates should have commercial kitchen experience as a production associate or similar food manufacturing role with hands on experience working with commercial kitchen equipment and tools. Ideal candidates must be able to organize and prioritize a diversified workload with competing demands, meet deadlines, handle sensitive information with confidentiality, and use independent judgment. Ideal candidates should also beable to function in a fast-paced environment while demonstrating a strong acumen for reading and managing formulas, recipes, and spreadsheets that involve numerous mathematical and scientific formulations.
Jobs will be performed in accordance with all applicable standards, policies, and regulatory guidelines (i.e. Marijuana Enforcement Division, OSHA, Denver Department of Health, Denver Fire Department , and Department of Agriculture standards) to promote a safe and compliant working environment.
Responsibilities: 
<ul>
<li>Setup and breakdown of production rooms</li>
<li>Cleaning and organizing work stations</li>
<li>Executing production work orders</li>
<li>Operating and maintaining production equipment</li>
<li>Prepping &amp; weighing ingredients</li>
<li>Batch production</li>
<li>All facets of packaging</li>
<li>Facility upkeep</li>
<li>Dishwashing</li>
<li>Receiving deliveries including forklift operations</li>
<li>Warehouse inventory rotation and stocking</li>
<li>Loading and unloading of raw materials into automated and semi-automated equipment</li>
<li>Inspecting equipment parts and tools during cleaning process to identify worn or defective equipment</li>
<li>Performs duties in an organized and efficient manner in order to meet required deadlines</li>
<li>Prioritize responsibilities independently and make informed decisions with minimal supervision</li>
<li>Identify and address maintenance issues that might occur during the shift</li>
<li>Maintain production records according to SOPs and company guidelines</li>
<li>Comply with nutrition and sanitation regulations and safety standards</li>
<li>Label and stock all ingredients on shelves so they are organized and easily accessible</li>
<li>Maintain a clean working environment which includes, but is not limited to sanitizing work surfaces and equipment, taking out trash, and washing dishes, etc.</li>
<li>Ensure all ingredients are properly labeled, tagged and stored</li>
<li>Perform other production duties as assigned by the Production Manager</li>
<li>Working knowledge of Cannabis extracts preferred, but not required</li>
</ul>
Qualifications: 
<ul>
<li>Bachelor’s degree in Food Science or Technology, Culinary Degree, or 5 years of food related work experience</li>
<li>Physical stamina and strength to lift heavy items and work occasional overtime(able to lift up to 60 pounds from floor to waist height)</li>
<li>Cannabis MIPs experience a plus but not required</li>
<li>Forklift operation license</li>
<li>MED Occupational Support Badge required (will need prior to start date)</li>
<li>Valid Colorado driver’s license</li>
<li>Serve Safe certification</li>
</ul>
Job Type: Full-time
Education:
<ul><li>Bachelor's</li></ul>
Location:
<ul><li>Denver, CO 80205</li></ul>
Required work authorization:
<ul><li>United States</li></ul>

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