Xaler (ZAY-ler)
Serving cannabis products to patients in West LA, Santa Monica, Beverly Hills, Marina Del Ray, and surrounding areas.
Our team is built with hard working-dedicated people to give the ultimate retail delivery experience. By offering the top brands, high quality, clean, and consistent products along with first class service, our #1 goal is to gain the trust of every patient.
We're looking to build a strong team to take on the challenges of this beautiful cannabis industry!
Responsibilities and Duties
<ul>
<li>Manage and dispatch orders</li>
<li>Organize inventory</li>
<li>Provide the universe's greatest customer service!</li>
<li>Manage excel files, website, POS system and other related things on the computer.</li>
</ul>
Qualifications and Skills
QUALIFICATIONS
<ul>
<li>Valid California ID.</li>
<li>Over 21 years old.</li>
<li>MUST OWN computer/laptop. iPad too preferred.</li>
<li>Any retail customer service experience.</li>
<li>Must be comfortable with night and weekend shifts.</li>
</ul>
Skills REQUIRED
<ul>
<li>MUST HAVE SKILL to multi-task at a high level</li>
<li>MUST BE friendly and able to provide the greatest customer service ever known to human kind.</li>
<li>The ability to make people feel good and happy.</li>
<li>Focused. Punctual. Adaptable.</li>
<li>Hard working.</li>
<li>Detail oriented.</li>
<li>Responsible.</li>
<li>Team player. Must work well in team environment. We have great employees, and will keep it that way : )</li>
<li>Must work well on your own.</li>
<li>The ability to ALWAYS have fun with what you are doing!</li>
</ul>
Job Type: Full-time
Language:
<ul><li>English</li></ul>

Dispatcher/Customer Service Rep For Cannabis Retailer

Who We Are
Since our founding in 1991, The Food Project has grown into an internationally recognized non-profit organization that works at the intersection of youth, food, and community. For over 26 years, youth and adults from diverse backgrounds have come together to produce healthy food for residents of the city and suburbs and build local, sustainable food systems. Each year, our youth crews work with our staff to farm on 70 acres in eastern Massachusetts in the suburban towns of Beverly, Lincoln, and Wenham and partner with our neighbors in Lynn and Boston's Dudley neighborhood to create the food system they imagine. We believe that food is a unique vehicle for creating personal and social change. Nothing else ties us so intimately to each other and to the planet we share, affecting our health, the climate, and culture. Moving into the future, our goal is to transform the food system into a more just, community-engaged model, that supports food security for all.
What We Seek
The Food Project is seeking a part-time Grower’s Assistant to work on our Lynn urban farms for July and August of 2018—specific dates listed below. The Grower’s Assistant will work at our urban farm and farmers market sites in Lynn. Our Lynn farms produce thousands of pounds of food each year, which is distributed through our farmers market, mobile markets, wholesale accounts and donations to hunger relief organizations.
This is a Tuesday through Thursday position that is ideal for someone who wants to explore urban farming and food justice. Our farms are run in partnership with youth and community members, therefore a candidate must have a passion for teaching and leading others. Our youth and neighbors reflect the tremendous cultural, racial, and socio-economic diversity of the city of Lynn. Candidates with experience working in multicultural settings are strongly preferred.
Qualifications
This is a farming position, but past experience on a farm is not required from a candidate, so long as they are ready to learn and take on new skills.
<ul>
<li>Candidates must be at least 21 years of age with a valid driver’s license and clean driving record</li>
<li>Candidates must be responsible, reliable, and able to work independently</li>
<li>Dependable, responsible, independent, and open to learning</li>
<li>Candidates must be able to pass a CORI/SORB check upon being hired</li>
<li>Willing to work a flexible schedule</li>
<li>Team-oriented individuals with a good sense of humor</li>
</ul>
Responsibilities
The Grower’s Assistant will work with the Lynn Farm Manager to supervise youth harvesting, washing, packing and distributing produce in the city of Lynn. The Grower’s Assistant will also work on the farm with youth participants in our Seed Crew, an intensive 6-week summer job for young people ages 14-17. This work is done in partnership with dedicated youth development staff.
Specifically, the Grower’s Assistant will support the following areas of our work:
<ul>
<li>Harvesting, washing and packing produce daily</li>
<li>Providing excellent customer service at our mobile markets, and modeling good customer service behaviors for our youth</li>
<li>Occasional delivery of produce to local restaurants and hunger relief organizations</li>
</ul>
Weekly Schedule: Thursday, July 5 through Thursday, August 23
<ul>
<li>Wednesdays – 7:30 AM to 6:00 PM (10.5)</li>
<li>Thursdays – 7:00 AM to 3:00 PM (8)</li>
<li>Fridays 8:00 AM to 12:00 PM (4)</li>
</ul>
Compensation
This is a part-time seasonal position from July to August of 2018, Tuesday, Wednesday and Thursday. The grower’s Assistant will make an hourly wage of $13/hour, for 22 hours/week, and receive vegetables from our farm.
Recruitment Process
We will review all submissions, identify viable candidates, and contact ONLY those individuals selected to continue in the search process. The position will be filled when the desired candidate is found.
Please send résumé and cover letter via email to jobs at(@) thefoodproject.org. In the subject line, write your name and the position for which you are applying, eg: “Jordan Smith – Growers Assistant—Lynn Farms.” Additionally, please be sure to include your name in the title of both your resume and cover letter. Within your cover letter, please also include your favorite vegetable.
Electronic submission is greatly preferred; however, correspondence may also be faxed to: (781) 259-9659 or mailed to:
Hiring Manager
The Food Project
P.O. Box 705
Lincoln, MA 01773
The Food Project is an Equal Opportunity Employer that is committed to creating a multicultural organization. We actively seek a diverse pool of candidates for this position.
Job Types: Part-time, Temporary
Salary: $13.00 /hour

Growers Assistant—Lynn Farms

Position Overview: 
Grassroots is looking for a safety-minded production assistant for our Medical Cannabis Cultivation center in Taneytown, MD. This member of our team will assist in the lab with various tasks to create quality extractions. They must work with minimal oversight but be able to follow directions closely. They must also follow good manufacturing practices at all times and conduct themselves in a safe manor while practicing environmental awareness.
 Responsibilities: <ul>
<li>Prepare equipment and plant materials for extraction</li>
<li>Clean and maintain extraction equipment and laboratory facility</li>
<li>Maintain strict inventory records of all plant materials, chemicals, and equipment used in the laboratory</li>
<li>Wash and sterilize laboratory glassware and sensitive equipment</li>
<li>Perform clerical work related to laboratory activities such as word record keeping</li>
<li>Perform general manual labor tasks including loading, unloading, lifting and moving materials.</li>
<li>Work at a fast pace in a high production environment</li>
<li>Operate technical machinery</li>
<li>Perform setup and cleanup tasks</li>
<li>Perform general maintenance of equipment, tools and workspace</li>
<li>Attend and add value to team meetings</li>
<li>Participate in strategic discussions about company, direction, execution, etc.</li>
<li>Engage in honest, innovative, problem solving dialogue</li>
<li>Promote the mission, vision and values of the company to all team members at all times</li>
<li>Work with passion towards industry, company, customers, co-workers, partners and investors</li>
</ul>
Requirements: <ul>
<li>Bachelor's Degree or higher</li>
<li>Computer literate and comfortable learning and using new software</li>
<li>Experience with spreadsheet programs (i.e. Excel)</li>
<li>Extraction or lab experience a plus</li>
<li>Must be at least 21 years of age</li>
<li>Must be able to successfully pass a thorough internal and external background check including criminal history check by the MD State Police and FBI</li>
<li>Candidates must be able to pass a drug test</li>
<li>Able to obtain an agent badge from the Maryland Medical Cannabis Commission (MMCC)</li>
<li>Ability to stand and walk for extended periods</li>
<li>Ability to lift up to lift and carry up to 70 pounds</li>
<li>Ability to fluently read and write the English language</li>
<li>Ability to follow directives issued verbally and in writing</li>
</ul>
This position reports to the Extraction Technician as well as to the facility's General Manager.
 
Grassroots Cannabis is a medical cannabis grower and processor with facilities in Illinois, Maryland, Pennsylvania, and Ohio. We have gathered a team with the expertise needed to operate a successful safe, secure, and compliant medical cannabis organization. Grassroots is dedicated to providing dispensaries with premium and innovative products and strains that match the needs of their patients, and do so with unmatched reliability and service. All of our products come with the information and support to help patient counselors better understand our products, and serve their patients.
 
Grassroots provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.

Lab Production Assistant

Position Overview
 
The Patient Counselor works to ensure excellent patient service, provide effective patient consultations, and ensure the distribution of only quality products to patients. The Patient Counselor assesses the individual needs of patients, provides superior product knowledge, and conducts sales transactions efficiently and accurately.
 
Essential Job Functions
 <ul>
<li>Provide excellent service for all patients</li>
<li>Assess individual patient needs by asking patients questions regarding their medical conditions and symptoms, carefully listening to patient responses, and further clarifying as needed to determine what type of alternative care might support their conditions</li>
<li>Process sale with accuracy</li>
<li>Participate in continuous training on medical conditions, symptoms, and alternative healing therapies</li>
<li>Always communicate with sensitivity and respect for patients, staff and visitors</li>
<li>Ensure adherence to patient confidentiality guidelines as provided in employee training</li>
<li>Address patient issues, utilizing the Patient Services Manager when appropriate</li>
<li>Perform opening and closing procedures</li>
<li>Ensure departmental and dispensary compliance to internal, local and state policies</li>
<li>Ensure adherence to hygiene and sanitation guidelines</li>
<li>Ensure the accuracy of assigned cash register till</li>
<li>Prevent the diversion of medical cannabis to anyone other than authorized patients</li>
<li>Communicate regularly with the Patient Services Manager to satisfy department needs and patient feedback</li>
<li>Maintain the overall appearance, organization and cleanliness of the department and service counter areas</li>
<li>Attend daily pre-opening meetings</li>
<li>Perform other duties as assigned by the General Manager</li>
</ul>
Requirements
 <ul>
<li>One year or more prior experience in retail sales or similar environment</li>
<li>Excellent communication and customer service skills</li>
<li>Knowledge of medical cannabis strains and applications</li>
<li>High school diploma or GED</li>
<li>Basic computer operating skills</li>
<li>Basic math skills</li>
<li>Passion to serve people with debilitating conditions</li>
<li>Ability to obtain a dispensing organization agent identification card issued by the Maryland Medical Cannabis Commission</li>
<li>Ability to pass a background check free of felonies</li>
<li>Ability to pass a drug test</li>
<li>Minimum age requirement: 21 years</li>
</ul>
Preferred Skills/Abilities
 <ul>
<li>Prior experience working within the medical cannabis industry</li>
<li>Prior experience working with medical patients</li>
<li>Some college education</li>
</ul>
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
At Herbology we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
 
Besides dispensing medicine, Herbology also provides a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage.
 
Herbology provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.

Patient Counselor

Our mission is to be the leading provider of cannabis oil to both consumers and premium edible brands in legal US and international markets. Our company produces and sells a line of high-end marijuana oil to both consumers and premium edible brands. We are interested in someone who is passionate about the Cannabis industry and Cura’s “Everything is Possible” culture. That is at the heart of who we are, and every team member must feel the same sense of ownership, innovation, and hustle as we shape the industry across the U.S and around the world. We need exceptionally talented, bright, and driven people. If you'd like to be a part of cannabis history we have the job for you.
JOB PURPOSE
We are looking for an enthusiastic Brand Ambassador who would promote and educate shops and patients about Select products. A Brand Ambassador needs to be committed, have a high level of product knowledge, and a professional level of consumer engagement. If you enjoy communicating with customers we would like to meet you. You will be the face of our company by preparing and delivering promotional presentations at various locations. Ultimately, you should be able to increase our company’s brand awareness, educate the consumer and generate sales opportunities. This is a great opportunity to start a career path at Cura and advance into other sales roles.
RESPONSIBILITIES
<ul>
<li>Calling, scheduling and confirming demos/budtender trainings in assigned territory</li>
<li>Scheduling dispensary appreciation parties</li>
<li>Work closely with Account Executives to obtain feedback about clients</li>
<li>Setting up demo area and kit</li>
<li>Greeting customers</li>
<li>Providing accurate information (e.g. product features, pricing)</li>
<li>Answering customer’s questions about specific products and services</li>
<li>Reporting and documenting demo’s pre and post.</li>
<li>Some weekends, overnights, or late nights may be required for this role</li>
<li>Will utilize phone, email, and text to create leads and plan appointments</li>
</ul>
JOB QUALIFICATIONS
<ul>
<li>Background in outbound communication (scheduling appointments or sales calls)</li>
<li>Good understanding of office management and marketing principles</li>
<li>Excellent knowledge of MS Office, marketing computer software and online applications</li>
<li>Excellent communication skills</li>
<li>Have reliable transportation and a valid driver’s license</li>
<li>Experience with Google Calendar a plus</li>
</ul>
COMPENSATION
<ul>
<li>Hourly wage plus commission</li>
</ul>
ALL APPLICANTS MUST BE OVER THE AGE OF 21 YEARS TO BE ELIGIBLE FOR EMPLOYMENT AT CURA.
We offer Medical, Dental, and Vision benefits on the 1st of the month following 60 days. We are an equal opportunity employer

Brand Ambassador

Xaler (ZAY-ler)
Serving cannabis products to patients in West LA, Santa Monica, Beverly Hills, Marina Del Ray, and surrounding areas.
Our team is built with hard working-dedicated people to give the ultimate retail delivery experience. By offering the top brands, high quality, clean, and consistent products along with first class service, our #1 goal is to gain the trust of every patient.
We're looking to build a strong team to take on the challenges of this beautiful cannabis industry!
Responsibilities and Duties
<ul>
<li>Manage and dispatch orders</li>
<li>Organize inventory</li>
<li>Provide the universe's greatest customer service!</li>
<li>Manage excel files, website, POS system and other related things on the computer.</li>
</ul>
Qualifications and Skills
QUALIFICATIONS
<ul>
<li>Valid California ID.</li>
<li>Over 21 years old.</li>
<li>MUST OWN computer/laptop. iPad too preferred.</li>
<li>Any retail customer service experience.</li>
<li>Must be comfortable with night and weekend shifts.</li>
</ul>
Skills REQUIRED
<ul>
<li>MUST HAVE SKILL to multi-task at a high level</li>
<li>MUST BE friendly and able to provide the greatest customer service ever known to human kind.</li>
<li>The ability to make people feel good and happy.</li>
<li>Focused. Punctual. Adaptable.</li>
<li>Hard working.</li>
<li>Detail oriented.</li>
<li>Responsible.</li>
<li>Team player. Must work well in team environment. We have great employees, and will keep it that way : )</li>
<li>Must work well on your own.</li>
<li>The ability to ALWAYS have fun with what you are doing!</li>
</ul>
Job Type: Full-time

HIMALAYA is a leading brand of cannabis vaporizers. We make small-batch strain-specific distilled cannabis.
We are seeking brand ambassadors to conduct in-store promotional events in the East Bay and in San Francisco. Must have reliable transportation, and a friendly and outgoing personality.
Events are usually 4-7pm weekdays, or weekend afternoons. We aim to schedule someone 2-4 events per week.
Job Type: Part-time
Salary: $20.00 /hour
Experience:
<ul><li>Customer Service Skills: 1 year</li></ul>

Brand Ambassador - Independent Contractor

About Us: 
BAS Research is California’s first licensed cannabis manufacturing and research group, dedicated to developing breakthrough pharmaceutical grade products. BAS provides a variety of services to clients, including formulation, C02 extraction, contract manufacturing, and packaging. BAS Research’s purpose is to enhance society and heal the world by manufacturing safe cannabis products. Our goal is to replace the negative social stigma associated with cannabis, with an all-natural, bio-nutraceutical approach.
 
With a focus on standardized dosing, products produced at BAS provide all of the potential benefits of cannabis, without the risks associated with the variations in the current marketplace. Standardized dosing, testing, and research are the first step to confirming the effectiveness of Cannabis. Raw materials entering the BAS facility is tested for potency using Ultra Performance Liquid Chromatography and is sent to an independent third party laboratory for microbial and pesticide screening.
 Visit Us: www.basresearch.com, basinfused.com and check-out BAS Research featured on Dr.Oz Show
 Responsibilities: <ul>
<li>Identify prospects and initiate cold calling, client visits and emails.</li>
<li>Convert prospects into revenue generating clients</li>
<li>Establish new accounts by visiting prospective customers and following up on all leads</li>
<li>Drive revenue in your defined territory to meet or exceed monthly revenue targets</li>
<li>Travel within your defined territory, with occasional out of territory travel</li>
</ul>
Requirements: <ul>
<li>5 years experience in a sales role for pharmaceutical and or medical device industry</li>
<li>Experience in the Medical Cannabis Industry</li>
<li>Self-starter who consistently takes initiative to build relationships, new leads and drive revenue</li>
<li>Excellent organizational &amp; interpersonal communication (written &amp; verbal) skills including establishing a business plan and managing and tracking a client pipeline via a CRM.</li>
<li>Proven track record of prospecting, closing deals and exceeding established quotas</li>
<li>Passionate and knowledgeable about the Medical Cannabis Industry</li>
<li>Ability to communicate effectively with executive level contacts</li>
<li>High attention to detail and excellent follow through</li>
<li>Self-motivated and eager to succeed</li>
<li>Must have a reliable car and a clean driving record</li>
<li>Completed a BA/BS with a strong academic record</li>
</ul>

Account Executive - Southern California

Role: Sales Manager
Location: Los Angeles, CA
Salary: DOE
Background:
We are working with a client that has developed and implemented scientifically proven systems for commercial-scale cannabis cultivation, resulting in superior quality, with higher yields, at the lowest costs. They focus specifically on the following:
PLANT NUTRITION
Their proprietary fertilizer enables us to focus on the health of our grow room, and the cost savings enables them to reinvest in the expansion of their core business.
<ul>
<li>
High Yields- an average of 90g/sq ft per year</li>
<li>
Low Costs- an average of less than 7 cents per gram</li>
</ul>
GENETICS
Their genetic work dates back nearly 20 years and has benefitted from collaborations with some of the industry's leading authorities. Their breeding program focuses on plant vitality, abundant terpenes, and robust cannabinoid production. Specifically, they are focused on Cannabis strain chemotyping and its potential medicinal and recreational applications.
<ul>
<li>Bred from heirloom and boutique stock</li>
<li>
Selectedrigorously over several generations</li>
<li>
Guidedby our proprietary algorithm, the Holmes Matrix™</li>
</ul>
3) OPERATIONS
We design our facilities to leverage the latest technology in environmental control, seed to sale tracking, and workforce monitoring. We maximize the efficiency of all aspects of cultivation. We have expertise in every stage of the process.
<ul>
<li>Grow room design</li>
<li>Systems management</li>
</ul>
Skills/Qualifications:
<ul>
<li>Minimum 2 years of directly handling complex sales cycles with large account customers, preferably in a greenhouse or horticulture environment.</li>
<li>Proven and verifiable successful track record in sales in a fast-paced, results-oriented culture</li>
<li>Comfortable calling on executives, owners and line employees for both business and technical functions (e.g., CEOs/presidents/CFOs, growers, financial managers, and energy/facilities managers)</li>
<li>Outstanding interpersonal skills in working with customers, partners and teammates across all functions</li>
<li>This position requires travel. This position requires travel throughout Southern California</li>
<li>Demonstrated ability to be effective while working remotely, e.g., from a home office, and while traveling</li>
<li>Bachelor’s degree or equivalent preferred, and work experience in sales/account management, minimum 4 years</li>
</ul>
Compensation
In exchange for your background and willingness to give your best at this position, our client offers the following perks:
Competitive base salary with commission and potential bonus opportunity
Job Type: Full-time
Experience:
<ul>
<li>cannabis horticultural: 1 year</li>
<li>Sales: 1 year</li>
</ul>
Education:
<ul><li>Bachelor's</li></ul>
Location:
<ul><li>Los Angeles, CA</li></ul>
Required travel:
<ul><li>25</li></ul>

Sales Manager (cannabis horticulture)

Key badged dispensary manager with METRCS certification and previous experience. Please DO NOT APPLY unless you have dispensary management experience, you have a key badge, METRCS certification and have a desire to run a growing operation. This position is not for managers in other types of businesses attempting to transition to the MMJ industry.
Job Type: Full-time
Experience:
<ul><li>Dispensary Management: 1 year</li></ul>
Location:
<ul><li>Denver, CO</li></ul>
License:
<ul><li>key badge</li></ul>

Dispensary Manager

Budtending full-time with flexible scheduling in Denver. DO NOT APPLY unless you have either a state issued support or key badge and have worked in the dispensary industry previously. This is a nine year old growing company that will only hire persons that have a current badge and understand how to deal with customers. That level of professionalism allows for a great team to work with
Job Type: Full-time
Experience:
<ul><li>Budtending: 1 year</li></ul>
Location:
<ul><li>Denver, CO</li></ul>
License:
<ul><li>support or key badge</li></ul>

Budtender With Experience

Lead grower needed to replace grower leaving the state. Fully operational grow with 1000 watt double ended lights requires a grower that knows not only how to grow in indoor commercial space, but wants to work to help support a growing operation that many other employees depend upon your production levels. There is no reason to apply for this position unless you have already run a commercial indoor grow.
Job Type: Full-time
Experience:
<ul><li>indoor commercial growing: 1 year</li></ul>
Location:
<ul><li>Denver, CO</li></ul>
License:
<ul><li>key badge</li></ul>

Lead Grower

Job Summary
CannaMD is one of the leading and fastest growing Medical Marijuana Certification Clinics in the state of Florida. We are looking for a reliable and tech savvy Sales Associate/Customer Service representative to grow with our company. Part time to start, 20-30 hours per week. Will grow to a full time position very quickly. Availability to work every other weekend from 10am-6pm and late afternoons until 7:00pm is required. Hours will grow as company continues to grow. Work from home position to start with transition to call center environment coming soon. Must have computer and phone line and must be self driven.
Responsibilities and Duties
Receive incoming patient leads via phone and online form. Leads to be properly notated in CRM and patients screened to confirm they qualify to obtain medical cannabis in Florida. Once patient has been pre-qualified, associate to close the deal, take payment and schedule patient accordingly. Phone line, computer and internet access from home is required. Patient care and customer service oriented position. Our patients come first.
Qualifications and Skills
College Degree required. Technically savvy and proficient with computers also a requirement. CRM experience preferred. Sales experience also required.
Benefits
$15/hour to start with growth potential. Independent Contractor type position.
Job Types: Full-time, Part-time
Salary: $15.00 to $17.00 /hour
Experience:
<ul><li>Sales: 1 year</li></ul>
Education:
<ul><li>Bachelor's</li></ul>

Sales Associate

POSITION SUMMARY
As a Surterra Mobile Wellness Coordinator you must be a minimum of 26 years of age, have a clean driving record, pass a background check and a Drug Screening. This position works closely with the Lead Mobile Wellness Coordinator, and will maintain a professional appearance and demeanor at all times. The Mobile Wellness Coordinator will use sound driving practices, acting as a driver or passenger when needed. This position will possess effective organizational and communication skills. The Mobile Wellness Coordinate is responsible for high quality patient customer service, retrieving patient information from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork. In addition, this position is responsible for State of Florida regulations for a Medical Marijuana Treatment Center, and will adhere to best practices in the day -to-day operations of the Surterra’s delivery efforts.
Minimum Requirements
· Must hold a valid State of Florida Drivers License
· Must have an established and a driving record in Good Standing. To be in Good Standing aMobile Wellness Coordinator must present a current DMV printout with none of the following violations: * Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years * Two or more other moving violations and one at fault accident in the last three years * Two or more fault accidents in the last three years with no moving violations *Surterra Mobile Wellness Coordinators will not be qualified for this position if they meet or exceed any of theabove guidelines.
· Positive attitude
· Professional appearance
· Ability to navigate efficiently
· Exemplary customer service skills
· Flexibility
· Able to communicate effectively with team members
· Able to function well as part of a team
· Diligent attention to detail
· Comply with Surterra’s current policies and procedures and applicable state and local laws
Job Responsibilities
1. Customer Service and Record-Keeping:
- Provide exceptional service for our customers
- Provide deliveries, acting as a driver or passenger
- Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use Registry
- Record each visit using appropriate software, ensuring accuracy of patient information, and recording notes if necessary
- Collaborate with call center employees to maintain a steady patient traffic flow to maximize sales and customer satisfaction
- Record and collaborate with call center employees about preorders and online orders to ensure accurate order information and timeliness of delivery
- Respond to and resolve patient requests, complaints, or compliments in person, and on the phone requesting supervisor support as needed
2. Cannabis based Education and Guidance:
- Maintain knowledge of all applicable state and local laws, as well as documentation processes in accordance with the State of Florida Office of Medical Marijuana Use
- Maintain a basic understanding of the Cannabis based therapeutics, and services provided at Company
- Educate patients on the processes of registration, renewals, lost registration documents, etc.
- Provide educational materials and resources for patients and caregivers as needed
- Maintain awareness of patient input and suggest changes to improve service or product
3. Documentation:
- Ensure all patient files are current and required documentation is on file and follows all guidelines issued by the State of Florida.
- Communicate with employees to update online and physical pamphlets as needed.
Job Types: Full-time, Part-time
License:
<ul><li>Driver</li></ul>

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Dispatcher/Customer Service Rep For Cannabis Retailer

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Dispatcher/Customer Service Rep For Cannabis Retailer

Brand Ambassador - Independent Contractor

Account Executive - Southern California

Sales Manager (cannabis horticulture)

Dispensary Manager

Budtender With Experience

Lead Grower

Sales Associate

Mobile Wellness Coordinator

Growers Assistant—Lynn Farms