COMPANY OVERVIEW
We are a medical cannabis cultivation, manufacturing and retail company dedicated to providing consistent, quality cannabis to patients across the country. Our highly-controlled, adaptive operation provides a broad range of products to variant consumers. We have developed strong partnerships with dispensaries, law-makers, physicians, and local communities – putting Cresco in a unique position to establish a national operation in the complex and developing cannabis industry.
MISSION STATEMENT
Cresco aims to lead the nation’s cannabis industry with a focus on regulatory compliance, patient safety, and satisfaction. Their operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of medical cannabis. As Cresco grows, we will operate with the same level of consideration and precision in each market they move into.
JOB SUMMARY
Cresco Labs is seeking a Contract Technical Writer to join our retail operations team. This will be a contracted role for approximately 4 -6 months. This role will be located primarily out of our Chicago Headquarters but will require travel to and from our dispensaries in other states. As our Technical Writer, you will be responsible for updating and creating Standard Operating Procedures for our retail operation functions. The ideal candidate must possess a strong attention to detail and experience working within a highly regulated industry.
CORE JOB DUTIES
- Exciting project to build Quality Management System (QMS) and training infrastructure for a medical cannabis start-up company
- Update and/or create new company policies, Standard Operating Procedures (SOPs), work instructions, job aids, equipment manuals, IT system user manuals, etc. that will have a lasting impact on company’s future success and growth
- Will be required to observe/learn processes, use of equipment, and IT systems and work with subject matter experts to document steps, take pictures, and write new SOPs and training materials
- Work cross functionally among projects and departments as needs arise
- Length of time is approximately 4-6 months
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- Excellent written and verbal communication skills – detailed and technical writing
- Breadth of experience in a technical field is highly desired, e.g. manufacturing, production, retail operations, customer service
- Quick learner – grasps essence quickly and uses information learned to apply elsewhere
- Experience writing Standard Operating Procedures (SOPs)
- Deals well with ambiguity and gray areas – must be a self-starter
- Understands the large-scale ideas but can see the details when information doesn’t make sense or is inconsistent
- Work with individuals who are more senior, striking a balance of driving for results but understanding when competing priorities exist
- Highly flexible and adaptable – working in a fast-paced start-up involves daily shifting priorities; able to go with the flow and adjust to changing needs quickly
- Travel required
ADDITIONAL REQUIREMENTS
- Must be 21 years’ old or older to work at the store
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry