Shift Supervisor/Key Holder
Job Purpose
To assist all customers of Buddy’s and to guide and teach fellow employees best practices of the industry and Company practices, policies and procedures. Your job is to educate not only our guests but our employees on consistent basis. We must strive for personal excellence through teamwork and education in support business goals for Buddy’s.
- Create a positive work environment conducive to business growth and results
- Maintain a positive attitude and energy lead by example
- Facilitate employee duties with inventory and cash management
- Stay educated on current laws and perform job functions accordingly
Duties and Responsibilities
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Cash Handling: Accounting for all cash during your shift, as it is received, is your responsibility, maintain accuracy and organization throughout shift. Use of basic math skills essential to position. Execute cash drops from each POS drawer periodically throughout shift to minimize risk, following proper Company procedures for drop handing, accounting and security of cash.Maintain appropriate level of all denominations of bills in cash drawers utilizing proper Company procedure for same.Replenishing cash supply to ATM machine utilizing proper Company procedure for same.Approve any and all discounts and returns utilizing your code, assuring such discounts and/or returns are appropriate and executed in accordance with Company policy and procedure and utilizing the State mandated traceability system.Morning Shift supervisor shall set up POS stations, initializing system, getting cash drawers from safe and putting into proper POS stations.Shift Supervisor working evening (closing) shift shall be responsible for all daily cash reconciliations and the securing of cash in accordance with Company policy and procedures.
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Inventory Controls: Keep Inventory Manager or Bud Back informed of all products needing to be restocked or adjusted throughout shift. In the absence of either Inventory Manager or Bud Back, based upon need, execute necessary inventory replenishment in accordance with Company procedures.
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Staff Supervision: Assure that all Budtenders and Security personnel have properly scheduled breaks, as required by law and/or Company policy, that all personnel leave and return from break in a timely manner. Assure all members of your shift are working up to and in accordance with Company policy and abiding by all regulations and laws.Report any infractions of Company policy or other incidents or behavior deemed questionable or inappropriate to Manager of Retail Operations at first opportunity orally or, if appropriate in writing, or both.
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Product Knowledge: At the start of all shifts, it is necessary to check for any new products that have become part of active inventory since last shift worked. This can be done by referring to the New Items Board, that will be updated regularly to reflect all current active inventory with descriptions.
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Daily Organization: Ensure all products in every category has proper display and signage. Keep work space and store neat and organized always. Use something, put it away when finished.For Shift Supervisor working opening shift, unlock exterior security features, disarm alarm, turn on all lights, A/C and assure security cameras are operational.For Supervisor working closing shift, count and reconcile end of daily cash accounting and secure cash in accordance with Company procedures.Lock office and Inventory storage areas, turn off A/C and appropriate lights, arm alarm and secure exterior security features.
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Cleaning: Every shift staff are responsible for maintaining a clean work atmosphere. Areas of special interest include: dusting surfaces, sweeping, mopping before/after hours, bathrooms, break room, office, cleaning all glass, displays, garbage emptied, recycling, lot maintenance.Assure that staff is maintaining a clean work environment.
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Policy Knowledge: Regular review of company policy information and state law. Ask questions for what you do not have the answers to.
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Online Business Communication: Communication for store and company updates is mandatory practice, every shift. Check our closed Facebook page regularly
- Other duties as assigned
Job Type: Full-time
Experience:
- supervisory and cannabis industry: 1 year
Required work authorization: