arrow_back_ios_newBackSenior UX Researcher

Senior UX Researcher

Job ID: 2833
Company: Eaze
Location: San Francisco, CA
Salary: Not Specified
Number of Vacancy: 1
Employment Type: Not Specified
Posted: 30+ days ago

Job Description:

Eaze is the leading cannabis technology company. Eaze uses a sophisticated logistics and technology platform to provide a superior user experience through fast delivery of a broad variety of cannabis products across California.
If you choose to accept this mission, you will work with some of the most innovative product, engineering, and growth teams at any consumer product company in the Bay Area. You will be a crucial part of the organization and drive massive consumer demand.
What you get out of it: a truly unique experience working in a revolutionary industry that is about to explode. You will be a pioneer in a brand new industry, designing a product that is making its way into mass adoption. You’ll set standards for an emerging industry and find creative solutions to problems that software hasn’t yet solved. If this sounds exciting (and challenging) to you, then read on! The successful Senior UX Researcher will:
  • Define the approach and then conduct research from strategic discovery about user needs to tactical evaluations of design decisions
  • Partner with PM and Marketing to segment our users and define personas
  • Find the holes and rough edges in our apps and websites by interviewing, surveying, and observing users in the field, remembering that our users span our customers, drivers, depot staff and internal teams
  • Answer the question “What should Eaze build next?” from a customer perspective
  • Work with the Analytics team to understand the why behind the what
  • Share research findings with smaller functional teams and the company at large by creating and distributing compelling, impactful reports and presentations
Our ideal candidate:
  • Has experience conducting in depth user interviews and surveys
  • Understands that a picture is worth 1,000 words, that one line is better than one page, and that bullet points are your friend
  • Willingness to take initiative, run with projects, and speak up when support and guidance is needed
  • Has experience working in both the consumer and productivity space
  • Has ambitions towards building and managing a team
  • Has been a part of or managed a UX research team for 5+ years
  • Has an eye for detail and has no hesitations about telling a designer, PM, or engineer when something feels off
Eaze (eaze.com), the leading cannabis technology company, is on a mission to help people enjoy the moment through convenient access to high quality marijuana products. Founded in 2014, the company’s technology enables superior customer choice and convenience by connecting product brands, dispensaries and doctors to customers on demand. With over 300,000 users in California, Eaze has unprecedented access to big data regarding cannabis market trends and consumer preferences which it shares with industry and media partners through its Eaze Insights Program.