Sampler / Field Technician

Samplers/Field Technicians work largely in the field, driving to customer sites, and working directly with clients to collect the samples. Samplers/Field Technicians will report to the lab at the beginning and end of each shift to receive instructions and drop off samples.

Samplers/Field Technicians establish the chain of custody of products sampled between the customer and the laboratory, and ensure the sampling takes place using appropriate methods, clean tools and protective wear. Samplers/Field Technicians are also responsible for developing positive customer relationships and collecting payments from customers.

Duties and Responsibilities

Sample Collection:

• Randomly select samples for testing using the appropriate procedures
• Document sample and client information
• Maintain proper chain of custody of the samples from the client to the laboratory

Customer Relations:

• Contact clients in conjunction with the Client Service Representative(s) to determine their sampling needs to create a sampling plan (e.g.# of batches, requested analyses, sample information) and schedule sample collection
• Make decisions on the condition of the product and advise the client if their product is ready to be sampled
• Collect payments from clients
• Along with the Client Service Representative, maintain/enhance customer relations

Other Duties:

• Coordinate intake activities with Client Services Representative(s) and Laboratory Director(s)
• Perform other duties as requested

Qualifications

Cannabis testing Samplers/Field Technicians must be over 25 years old, have completed at least 2 years of college coursework, and complete required Sampler/Field Technician training and demonstrate understanding (DOC) prior to active sampling. Samplers/Field Technicians must also have excellent customer relationship management skills. Proof of an excellent driving record and a valid driver’s license are required.

Working Conditions

This job may include some extended work hours or weekend work during harvest and other busy seasons as well as travel to client grow or processing sites.

Physical Requirements

This job requires long periods of standing. This job requires driving.