The Sales Associate will be focused on providing a compassionate experience for patients and caregivers finding relief from serious illnesses through medical cannabis as well as assisting pharmacists in daily operational/clerical tasks and to ensure compliance on all state regulations and MedMen NY, Inc policies.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and establish rapport with customers-- get to know them and seek to understand their interest in cannabis medicine.
Under the supervision of Pharmacist, discuss and educate customers and caregivers on the use and side effects of cannabis products
Assist patients in identifying the medicines and methods of medication that best fit their individual needs
Adhere to strict distribution processes and maintain a professional and safe environment for customers and coworkers
Gather and process required patient documents and information, and perform detailed verification while maintaining client confidentiality
Continue to enhance knowledge of medical cannabis, and hone ability to explain and recommend product uses per Pharmacist recommendations
Maintain cleanliness of facility
Perform tasks on opening/closing checklist
Assist with customer service phone-calls
Assist Pharmacist as needed
Record keeping and filing
Process payments
Position Type and Expected Hours of Work
This is a part-time position, however we are hiring Full-Time as well. Occasional Overtime may be required as job duties demand.
Required Education and Experience
High school diploma or GED diploma
Two to three years of related experience and/or training, or equivalent combination of education and experience
Must be at least 21 years of age
Preferred Education and Experience
Customer Service and Retail Sales experience
Associate degree in health care field preferred but not required
Pharmacy Technician Experience is a plus
Patient Care Experience
Must be friendly, outgoing, trustworthy, dependable, and hardworking
Must be able to provide exemplary customer service, and represent the business with pride
Work Authorization/Security Clearance
There is no visa or H1-B sponsorship. Must successful complete and pass background and drug screen, and live scan