Receptionist
Responsibilities:
- Welcoming customers at the front desk by greeting them with a smile and friendly attitude.
- Checking in returning customers and verifying membership.
- Registering new customers and guiding them through the member application.
- Directing customers to correct areas within the dispensary based on their needs.
- Proper phone etiquette, including the handling of incoming calls and answering or referring inquiries, and an understanding of how to use phone to communicate with other departments.
- Basic upkeep of the reception and waiting areas. Maintaining stock of forms, office supplies and bathroom essentials
- Safeguard customer privacy and confidentiality at all times. Mindful of HIIPA compliance and full adherence to the law.
- Proficiently use office equipment (laminator, scanners, printers), Apple computers and Google documents/drive.
- Complete other clerical duties and free time tasks as assigned by Reception or Floor Managers.
Minimum Requirements:
- 2+ years of customer service experience required.
- Prior experience in an office environment is highly recommended, but not required.
- Solid experience in communicating effectively and professionally with all patrons, no matter age, gender or medical situation.
Our employees personify our commitment to service, quality and integrity so all applicants must provide a resume and cover letter explicitly documenting customer service, retail and administrative experience along with breakdown of knowledge and experience with cannabis industry.
Must be available nights, weekends and holidays.
Please email ASAP with Resume with references.
Please include any and all Cannabis work experience.
Job Type: Full-time
Experience:
- customer service: 2 years