This position will be responsible for strategic sourcing and management of mission-critical operations for payment processing in the cannabis ecosystem. Knowledge and experience in the payments and financial services industries is required.
Daily responsibilities would include: management of external vendors / partners, interaction with the internal product & engineering teams, serving as the escalation point for payment issues, responsibility for business development pipeline, and contingency planning and execution.
A successful candidate will:
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Effectively source and assess payment processors (predominantly high-risk).
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Manage relationships with payment processors including pragmatic assessment service delivery and roadblocks.
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Own communication both internally with company stakeholders and externally with payment partners, escalating critical issues with partners as needed.
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Interface with product management, engineering, operations, and sales counterparts regarding program progress (including technical implementation, collections, etc.).
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Manage effective collections for Eaze Accounts Receivable with external partners (as needed).
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Serve as liaison between dispensary partners and payment processors.
Our ideal candidate:
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3-5 years of business development and/or account management experience, with some experience in the high-risk payments space.
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Can persuasively influence partners and maintain rapport, communicating professionally with integrity.
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Is both tenacious and solutions-oriented, operating with a sense of urgency in order to solve problems quickly.
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Detail-oriented but conscious of requirements of different audiences; wears well in repeat interactions with vendor / partner contacts.
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Able to understand technical concepts and communicate with with technical audiences.
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Based in Venice Beach or San Francisco.
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10-15% travel required.