Position Overview:
Spliffin, one of California’s leading cannabis concentrate providers, is seeking a polished, passionate and charismatic full-time Product Specialist to cover San Diego to South Orange County. This position is primarily responsible for providing excellent customer service and maintaining relationships with licensed dispensaries and delivery services. Product Specialists provide sales support, conduct promotions and product demonstrations, and facilitate retailer training within an assigned geographic territory in California. This is an at-will position.
NOTICE: Candidates must currently reside in Orange County or San Diego County and have a strong affinity for SoCal culture. Relocation assistance is not being offered for this position. Out-of-state and international applicants need not apply.
Immediate Supervisor: Sales Manager
Key Responsibilities include :
- Focused on serving existing accounts, engaging customers, and increasing the Company’s presence in Orange County and San Diego.
- Maintain positive working relationships and maximize profitable sales with existing accounts.
- Establish relationships with new accounts and potential cross-promotional partners.
- Facilitate order deliveries; troubleshoot challenges that may occur during the fulfillment process.
- Conduct weekly site visits to select accounts.
- Assist customers with product returns, exchanges and warranty issues.
- Answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customer’s personnel.
- Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Perform administrative duties, such as preparing reports, maintaining sales records, preparing price quotes and menu suggestions, and tracking promotions.
- Coordinate with internal stakeholders as needed (i.e. Administration, Marketing and Accounting). Work interdepartmentally with peers to reduce time on administrative tasks (e.g., special orders) and order-taking, tracking, fulfillment, and/or other special requests.
Knowledge, Skills and Abilities:
- Must have excellent interpersonal skills.
- Must be computer literate (Microsoft Office) and have willingness to learn new industry related programs.
- Ability to handle multiple tasks at once and juggle conflicting priorities.
- Must be detail oriented with strong time management and organizational skills.
- Ability to troubleshoot and resolve discrepancies.
- Being a team player is important to be successful in this position.
- Must have style, charisma, and the ability to connect with a diverse spectrum of clients and partners.
Education/Training: High School diploma; Bachelor’s degree in Business/Marketing or equivalent preferred.
Related Experience: A minimum of three years of customer service, outside sales and/or retail sales experience required.
Eligibility Requirements:
- Must be at least 21 years of age.
- Must have no felony record, and be drug and alcohol free during work hours.
- Must own/lease a reliable vehicle with an active insurance policy.
- Must have a laptop computer and smart phone.
Physical Requirements:
- Frequently outside the office environment, working in the field in variable weather and temperature conditions.
- Some repetitive motion in operating laptop computer.
- Required to operate motor vehicle and frequently transition from the vehicle.
- May frequently lift/carry up to 50 lbs.
- Occasionally needed to work evenings or weekends.
Hours: Generally 40 hours per week
Compensation : Commensurate with experience - $18 - $25 per hour.
How to Apply: Apply online at http://spliffin.com/apply/ or send resume and thoughtful cover letter to careers @ Spliffin.com. Please use position title in subject line.
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Education:
- High school or equivalent