Product Preparation Manager

The Product Preparation Manager is a critical position that helps maintain the flow of cannabis products as they come in to the department, are prepared for Retail sales, and shipped to retail locations. In other words, the Product Preparation Manager will be responsible for managing and tracking cultivation products (various flower grades, trim, kief) through the product pipeline (packaging, pre-rolls, in-house extraction, third-party extraction, CDP production, etc.) based on demand. In many ways, the department that the Manager will be in charge of can be thought of like a stockroom with product preparation duties.

An ideal Product Prep Manager will be someone with extensive inventory experience, a proven track record of managing people, a history with loss prevention policy and procedure, have exceptional time management capabilities, and be of an analytical / task-oriented mindset.

The product preparation manager will be responsible for managing a crew of product packagers, a kitchen supervisor that produces edibles, and the inventory tracking and organization that goes along with accepting multiple products and shipping them out to our retail locations. The job will require managing people and tasks, tracking inventory, maintaining compliance in a tracking software system and ensuring products are labeled. This will require close collaboration with the Cultivation, Retail and Marketing departments. In addition, you may have to work with third-parties such as cannabis manufacturers and/or flower wholesalers.

The ideal candidate will have project management experience as well as good understanding of how to manage both people and a product pipeline. Likewise, good written and verbal communication skills are essential. In order to successfully work with colleagues on the implementation of plans and to be able to evaluate various data tracking measures, you will need to have a solid understanding of Microsoft Excel. New Mexico has strict product tracking and content testing standards. Compliance and adherence to procedures and policies is critical. In addition, you will be expected to write and update operating procedures. Being able to manage people and instill a positive company culture is the most important skill for the Product Preparation Manager.

Key Responsibilities:

• Training and Coaching Team: Provides in-moment feedback and coaching to the packaging team in core areas of P&P, product knowledge, operations, and best practices. Must be able to create proper protocol in all aspects of product preparation (receiving flower, ordering supplies, packaging products, etc.) Monitors, evaluates and executes incentive programs to motivate your team. Conduct daily “chat-ins” with your team to communicate weekly and daily goals. Ensures store team receives relevant and timely information, coaching , and feedback that enables their success and growth. Partners with Chief Operations Officer and/or Human Resources to set performance goals for their personal skills development.

• Operations: Ensures that all company and store policies and procedures are followed and that the store meets all store audit requirements. Creates and manages product prep schedules to ensure they support the needs of the business within the allotted labor allowance. Responsible for achieving all financial and operational objectives including expense control, loss prevention, inventory audits, and daily/weekly reports as required. Inventory and data tracking utilizing Google Drive. Must have a high sense of urgency and ability to effectively plan and implement standards of productivity. Complete supply order as necessary for all packaging materials. Create, implement and update procedures related to product process, security and safety. Prioritize and make recommendations regarding labor equipment, infrastructure, and supplies based on costs and necessity. Responsible for helping to keep Biotrack’s tracking and compliance platform up-to-date

• .Loss Prevention, Safety, and Compliance: Ensures compliance and adherence to company directives, policies and procedures, and standards and practices. Protects all company assets. Ensures compliance with company safety, security, and shrink avoidance policies and programs. Partners with Loss Prevention partners to identify trends and translate strategies into action to meet. Reacts quickly employee injuries or incidents and partners with Director of Retail Operations and Human Resources immediately. Excellent ability to vocalize your mindset and plan to your team, while also being able to receive feedback

• .Professional Conduct: Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of New Mexicann Natural Medicine. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Job Requirements:

• Proven ability to plan and drive productivity and a high sense of urgency while balancing shifting priorities
• Proven ability in communication to prioritize tasks
• Regularly checks in with team and is a collaborative type of leader who’s open to any and all feedback
• Proven track record for performing employee evaluations, reviews and any disciplinary action required
• Excellent verbal and written skills and the ability to build, lead, and manage high performing team
• Excellent decision making ability in a fast-paced environment
• Able to meet performance, deadlines and quality control expectations on all products / expectations
• High analytical capacity and superior organizational skills
• 5+ years of management experience of at least 10 employees, ideally with 2+ years of that experience in project management, manufacturing, retail, operations, finance or accounting
• Minimum Bachelor’s degree preferably in management, math, operations, finance or accounting
• Good understanding of both the Microsoft Office Suite (i.e., Word, Excel, PowerPoint) as well as Google Products (i.e., Gmail, Calendar, Drive, etc.
• Presentations of budgets, plans, department needs, ideas, etc.
• Experience working with Biotrack or other Enterprise Systems and/or compliance software
• Understanding of New Mexico laws or exhibit an ability to learn State laws
• All other responsibilities that are required of the job as specified by COO
• You must be able to pass a Federal and NM State background check according to the requirements of NMAC 7.34.4.8(H)(2).

Physical Requirements:

• Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.)
• Standing required for entire work shift
• Bend, lift, open, and move product up to 25 pounds as needed
• Travel (less than 10% of time)
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

NM 7.34.4.8(H)(2)

Disqualifying convictions: Individuals convicted of a felony violation of Section 30-31-20 (trafficking of a controlled substance); 30-31-21 (distributing a controlled substance to a minor); 30-31-22 NMSA 1978 (distributing a controlled substance); or a violation of any equivalent federal statute or equivalent statute from any other jurisdiction, shall be prohibited from participating or being associated with either a non-profit producer licensed under this rule, an approved laboratory, an approved manufacturer, or an approved courier. If an individual has been convicted of a felony violation of the NM Controlled Substances Act other than Sections 30-31-20 through 30-31-22 NMSA 1978, or has been convicted of any equivalent federal statute or equivalent statute from any other jurisdiction, and the final completion of the entirety of the associated sentence of such conviction has been less than five years from the date of the individual’s anticipated association with the production facility, then the individual shall be prohibited from serving on the board of a licensed non-profit producer, or working for the licensed producer, or approved entity. An individual who is disqualified shall be notified of his or her disqualification. If an individual has been convicted of more than one felony violation of the above-cited sections of the NM Controlled Substances Act or an equivalent federal statute or equivalent statute from any other jurisdiction, the individual shall be notified that he or she is permanently prohibited from participating or being associated with a licensed non-profit producer, approved manufacturer, approved laboratory, or approved courier. Any violation of this subsection shall result in the immediate revocation of any privilege granted under this rule and the act.

Details:

• $18 - $24 / Hour
• Full Time
• Hourly Non- Exempt
• Standing required for entire work shift
• Bend, lift, open, and move product up to 25 pounds as needed
• Travel (less than 10% of time)
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Salary: $18.00 to $24.00 /hour

Experience:

• management: 3 years
• Enterprise Software: 2 years
• Inventory Management: 2 years

Education:

• Bachelor's

Required work authorization:

• United States