Patient Outreach Coordinator

Cresco Labs is a medical cannabis cultivating and manufacturing company dedicated to reliable relief. Our products currently service the patients of Illinois with precisely dosed, pharmaceutical-grade consistency in an array of forms. We strive to be one of the nation’s leading medical cannabis companies, focusing on regulatory compliance and patient safety & satisfaction.

Every team-member at our state-of-the-art facilities works with thoughtfulness and unparalleled expertise; from the grow to the extraction to the packaging & delivery. We have cultivated strong partnerships with dispensaries, law-makers, physicians and the community in the hopes that our work will be viewed as appropriate and meaningful. Welcome to a Cresco state of relief.

JOB DESCRIPTION:

Cresco Labs seeks to fill a Patient Outreach Coordinator position. The ideal candidate will have experience preferably in the healthcare marketing and outreach industry. This individual must be a self-starter, goal oriented and able to show compassion to all of our patients. The role will be based in our Chicago office but will involve a lot of travelling throughout Illinois.

CORE JOB DUTIES:

• Lead/drive new patient seminars
• New patient outreach
• Patient application assistance
• Physician education
• Referral follow up
• Strategic marketing campaigns
• Inspire patient confidence and create patient loyalty
• Develop knowledge of various strains and their effect on debilitating medical conditions
• Accountable for monthly goal

REQUIRED EXPERIENCE, EDUCATION AND SKILLS:

• Excellent written and verbal communication
• Compassionate and strong work ethic
• Exceptional patient service skills; experience in health care related field a plus
• Desire to learn about products to assist patients
• Strong attention to detail and must have a team-player mentality
• Ability to deal with problems and resolve in a professional manner
• Must be able to accommodate scheduling expectations, including weekends

ADDITONAL REQUIREMENTS:

• Must be 21 years of age or older to apply
• State and Federal Background check
• No criminal history
• Reliable transportation

Job Type: Full-time

Experience:

• Customer Service: 2 years