Job Description
Responsible for patient experience in our dispensary by maintaining a clean and safe environment. Educate patients/caregivers in medical marijuana strains, strain selection methods of use and compliance with regulations. Promote a work environment that is positive, patient-service oriented, and compliant with established policies and procedures. Accountable for accurately logging and recording all transactions.
- Execute PharmaCannis dispensary protocols
- Responsible for driving patient experience by maintaining a tidy, safe, and inviting store environment
- Ensure the presence of the store is well maintained
- Inspire patient confidence and create patient loyalty
- Develop knowledge of various strains and their purported effect on debilitating medical conditions
- Develop knowledge regarding the Compassionate Use of Cannabis Act and Illinois and Federal law regarding medicinal cannabis
- Promote a work environment that is positive, patient oriented, and compliant with established policies and procedures
- Accountable for accurately utilizing PharmaCannis’ Point of Sale system
- Other duties as assigned by the General Manager
Qualifications
- Compassionate and strong work ethic
- Proven track record in ability to cultivate long- term patient/customer relationships
- Previous dispensing, retail or patient service experience preferred
- Exceptional patient service skills; experience in health care related field is a plus
- Desire to learn about our products in order to assist patients
- Knowledge of basic computer skills, Point of Sale software and cash management is a plus
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve in a professional manner
- Must be able to accommodate scheduling expectations including Saturday & Sunday hours, holiday shifts, and flexibility
Must be 21 years of age and pass a background check.
Additional Information
It is the policy of PharmaCannis to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.