Job Summary
Vireo Health is a group of scientists, physicians and healthcare professionals who have built a comprehensive plan for cannabis-derived medication to help a variety of patients in need.We work to insert standard medical, scientific, business and operational principles into the medical cannabis industry, which often lacks the expertise to meet specific scientific and medical standards. Our Cannabis Patient Centers (CPC) operate on a medical model, lead by a licensed pharmacist - committed to patient safety, education, and satisfaction.Our core mission is to alleviate pain and suffering for our patients. We are looking for an energetic and dedicated team player for our Cannabis Patient Centers in New York.
- Participates in our startup team as we develop policies, medications and systems
- Maintains vigilance for patient medication safety
- Assists patients and families through the CPC process
- Trains other CPC team members in the use of cannabis-based medicines.
- Completes CPC operational requirements by maintaining an organized work flow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.
- Complies with state law and regulations
- Participates in recordkeeping and reporting necessary for State compliance
- Adheres to infection-control standards such as hand washing
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- Maintains pharmacological knowledge
- Contributes to team effort by accomplishing related results as needed
- Protects patient safety regarding cannabis medication use
- Helps patients and the pharmacist determine the best treatment course
- Provides exceptional customer service to our patients
- Maintains cash register and accountability for assigned drawer
- Completes opening/closing procedures
- Utilizes computer systems appropriately for daily operations
- Receives incoming orders, shipments and deliveries
- Schedules appointments, assists with refilling orders and creating new patient orders/sales
- Performs CPC maintenance/cleaning duties as assigned.
- Attends staff meetings, continuing education, etc. as directed
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Responsibilities and Duties
- Maintains and safeguards entrusted confidential information
- Ability to communicate effectively with patients, families, and co-workers
- Ability to meet assigned deadlines
- Ability to establish and maintain effective working relationships
- Ability to function independently
- Punctuality and responsible time management skills
- Ability to understand, support, and implement organizational policies/procedures, along with government regulations
- Perform other duties as assigned by Management
- Maintains professional relationships with patients and co-workers
- Ability to perform job duties effectively when under stress
- Ability to accept constructive feedback and grow with position/company
- Analyzing information and implementing quality control
- Applies good judgment
- Attention to Detail
Qualifications and Skills
- Preferred training in customer service
- Preferred experience in both clinical and retail settings
- Demonstrated experience and impeccable interpersonal skills involved in service industry and able to apply these to a patient population with debilitating illness
Benefits
Union position
Job Type: Part-time
Salary: $15.00 to $16.00 /hour
Experience:
- Receptionist: 1 year (Preferred)
- Customer Service Skills: 1 year (Required)