arrow_back_ios_newBackPatient Care Advisor

Patient Care Advisor

Job ID: 9845
Company: Zen Leaf
Location: Chicago, IL 60631
Salary: $13 - $17 an hour
Number of Vacancy: 1
Employment Type: Full-time, Part-time
Posted: 30+ days ago

Job Description:

Company Description

Zen Leaf is licensed by the states of Illinois, Nevada, Maryland and Ohio to operate dispensaries for the purpose of providing medical and recreational cannabis. Zen Leaf is a partnership with proven experience dedicated to IMPROVING LIVES NATURALLY. We are energized by bringing new solutions and treatments to a growing patient population and evolving cannabis industry. We are ambassadors to the communities in which we work and live. We foster industry excellence and embrace education and enlightenment. We display a relentless passion for our patients, going above and beyond for their well-being.

Job Description

  • Responsible for providing a friendly and knowledable patient experience to all visitors. This position will entail educating patients/caregivers on medical products and administration methods.
  • Intake and advise patients, their caregivers and anyone interested in obtaining a medical cannabis card.
  • Responsible for driving patient experience by maintaining a tidy, safe, and inviting store environment.
  • Ensure the presence of the store is well maintained.
  • Develop knowledge of various products and their purported effect on debilitating medical conditions.
  • Develop knowledge regarding the Compassionate Use of Cannabis Act and Illinois.
  • Promote a work environment that is positive, patient oriented, and compliant with established policies and procedures.
  • Accountable for accurately utilizing BioTrack Point of Sale system.
  • Other duties as assigned by the Management Team. Qualifications
  • Compassionate and strong work ethic
  • Proven track record in ability to cultivate long- term customer relationships
  • Previous dispensing, retail or patient service experience preferred
  • Exceptional patient service skills
  • Desire to learn about our products in order to assist patients
  • Knowledge of basic computer skills, Point of Sale software and cash management
  • Strong attention to detail
  • Ability to deal with problems and resolve in a professional manner
  • Must be able to accommodate scheduling expectations including Saturday & Sunday hours, holiday shifts, and flexibility
  • Must be 21 years of age and pass a background check.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Zen Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available for full time employees.

Job Types: Full-time, Part-time

Salary: $13.00 to $17.00 /hour