COMPANY OVERVIEW
We are a medical cannabis cultivation, manufacturing and retail company dedicated to providing consistent, quality cannabis to patients across the country. Our highly-controlled, adaptive operation provides a broad range of products to variant consumers. We have developed strong partnerships with dispensaries, law-makers, physicians, and local communities – putting Cresco in a unique position to establish a national operation in the complex and developing cannabis industry. We’ve recently opened a first-of-its-kind education space and event center operating next door to our flagship dispensary in the Strip District of Pittsburgh, PA.
MISSION STATEMENT
Cresco aims to lead the nation’s cannabis industry with a focus on regulatory compliance, patient safety, and satisfaction. Their operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of medical cannabis. As Cresco grows, we will operate with the same level of consideration and precision in each market they move into.
JOB SUMMARY
Join our Cresco Yeltrah team in Pittsburgh, PA - as a Patient Acquisition Specialist at the CY Plus Education Space (this is not a dispensary position). Your main responsibility will be to assist potential patients begin the registration process at the CY Plus Education Space. Patient Acquisition Specialists engage in one-on-one conversations with visitors and guests of the CY Plus Education Space to inform and educate them on necessary steps to become a Pennsylvania medical marijuana patient or caregiver. Compliance with applicable rules and regulations as implemented by the state and Cresco Yeltrah will be required.
CORE JOB DUTIES
- Greeting visitors, guests and event attendees upon arrival to education center
- Identify potential patients then initiate and manage prospects through the preliminary steps required by the state to become a medical marijuana patient.
- Verification of proper ID from potential registrants and maintenance of hard copy files (when required)
- Maintain an organized and clean education center
- Achieve agreed upon registration targets and outcomes within schedule
- Analyze the territory/market’s potential, track registration and status reports
- Support the outreach team by scheduling and organizing meetings and events with internal and external stakeholders
- Develop knowledge of various strains and their effect on debilitating medical conditions
- Accurate use of the Point of Sale (POS) system and correct cash handling
- Provide any necessary support to the management team to ensure operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
- Weekend work may be required to support industry trade shows and events
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent
- Excellent customer service skills
- High Energy, Patient Focused, Compassionate
- Ability to learn and understand cannabinoids and how they interact with the human body
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public
- Excellent communication (written and verbal), interpersonal, and persuasive skills
- Relationship management skills and openness to feedback
- Strong attention to detail
- Must be motivated and able to work with minimal supervision
ADDITIONAL REQUIREMENTS
- Must be 21 years’ old or older to work at the education space.
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry