Order Fulfillment Coordinator (Cannabis Wholesale)

*** To formally apply to this position - please visit our careers page at www.thefarmco.com ***

Job Title: Order Fulfillment Coordinator

FLSA: Non-exempt, full-time

Department: MIP/Post-cultivation

Location: Boulder, CO

Reports To: MIP Manager

Compensation Range: $15/hour

Direct Reports: NA

Starting Date: June 2018

About The Farm

Established in 2009, The Farm is a locally-owned and operated Colorado cannabis dispensary in the heart of Boulder. At The Farm, we are passionate about growing the cleanest, most potent, natural Craft Cannabis for adults 21 and over. Why? Because we care about the health and well-being of our customers, our employees, and our community. The Farm has been a local pioneer in compliance, helping to shape the movement for responsible consumption of cannabis in Colorado. As an employer, our goal is to build and maintain a team of passionate, knowledgeable and fun professionals who are committed to The Farm's mission. Employees will be given the opportunity to learn, develop professional competencies and grow within the company.

Summary

The primary function of this role is to assist with receiving, scheduling and fulfilling orders for Airo Vapor and other applicable products. This role will regularly work with Leaflink & Route 4 Me software to fill and track orders, in combination with METRC and BioTrack software programs to maintain compliance, fulfill paperwork and maintain organization for inventory control and tracking. Orders are generally filled on a first-in/first-out basis but will occasionally require alternative solutions for scheduling and processing accurate, on-time deliveries. This role will toggle between working independently and working directly with coworkers within your department and from other departments.

Responsibilities

• Receive and fill orders for AiroPro through Leaflink software
• Create and maintain efficient processes and quality control checks for first-in/first-out inventory management
• Planning, creating, organizing and overseeing the coordination of scheduling pick-up/drop-off locations and timelines with delivery drivers to meet the 7 day turnaround deadline for all orders.
• Create and execute contingency plans for timely delivery of orders
• Maintain and file all documentation for delivery (transport manifest, purchase order, bill of sale, invoice, business license, etc.)
• Communicate via email, phone and face-to-face with internal teammates and external partners to ensure accurate and on-time delivery
• Assemble ("build") orders accurately for delivery including but not limited to preparing cartridges, pens, samples and POS materials in packaging for transport
• Understand and apply compliant methodologies for documentation, tracking and delivery
• Track samples, promotions, backorders, preorders, and delinquent accounts as necessary
• Conduct daily and weekly inventory audits and troubleshoot solutions
• Receive, reconcile and deliver payments to accounting as necessary
• Assist with other MIP departments, as needed
• Other duties as assigned

Skills & Competencies

• Accurate
• Coachable: listens to and applies coaching feedback
• Collaboration
• Communication: active listening, verbal, written
• Conflict management
• Critical thinking
• Customer service
• Detail-oriented
• Independence
• Inventory management
• Logistics
• Organization
• Process management
• Prioritize
• Team work
• Technological savvy
• Time management
• Trouble-shooting

Character Qualities

• Accountable
• Adaptability: ability to adapt to a changing industry and an expanding organization, and is open to new ideas and change
• Composure
• Attention to Detail
• Emotional intelligence: awareness of self & others, empathy
• Honesty and integrity
• Humility
• Open-minded
• Patience
• Positive attitude
• Punctual
• Reliable
• Resilient
• Sense of humor

Physical Demands

• General office conditions
• Fast-paced working environment
• Ability to lift at least 20 pounds
• Ability to bend, stand, or sit for extended periods of time
• Work may require sitting five to seven hours per day

Education & Experience

• Preferred: Minimum of one year in the cannabis industry
• Preferred: Experience using the following systems in a professional environment: Office 365, BioTrack and METRC
• All applicants must be at least 21 years old to be considered for employment

Total compensation

All employees working 20 hours or more per week are eligible for medical, dental and vision benefits on the 1st of the month following 30 days of employment. The Farm contributes towards the medical premium for employees who participate in the medical plan and premiums are deducted on a pre-tax basis. The Farm also offers paid time-off for all full-time employees. All employees are eligible for 50% reimbursement on a monthly RTD bus pass after 90 days of employment. Employee discount of 40% on all products. The Farm is a learning organization that provides all employees with internal and external educational courses focused on professional development.

Equal employment statement

The Farm is an equal opportunity/affirmative action employer and complies with all federal and state laws, regulations and executive orders regarding equal employment and affirmative action requirements. The Farm provides equal employment opportunity (EEO) to all people regardless of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decision, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

*** To formally apply to this position - please visit our careers page at www.thefarmco.com ***

Job Type: Full-time

Salary: $15.00 /hour