Baker is a customer engagement platform for cannabis dispensaries. We make smart products like personalized messaging, loyalty, and online shopping to keep your customers coming back. With expertise in retail, technology, and cannabis, we have created an industry-specific tool that allows dispensaries and brands to engage with customers and build brand loyalty through a personalized shopping experience. We are in more than 800 dispensaries across 17 states.
Who You Are
Ideal candidates will take pride in being fast learning, detail-oriented, efficient, proactive, disciplined, hard-working, and team-collaborative - just to name a few. You should be comfortable working within a team structure, as well as being an individual contributor.
The Role
Onboarding Managers at Baker are uniquely positioned to work with motivated dispensary clients who are eager to leverage our platform to grow their business. Our Onboarding Team partners closely with new clients, guiding them through the first 30 days of training and product activation. As a part of our larger Customer Success Team, Baker Onboarding Managers work cross-functionally with sales and customer success managers to ensure a best in class SaaS implementation.
Role Responsibilities