JOB TYPE: Full Time
SALARY: $18-$22 per hour, based on experience
SCHEDULE: Monday-Friday from 9:30am-6pm
SC Laboratories is the leader in quality assurance and regulatory compliance testing for the cannabis industry. Founded in 2010, SC Labs is a rapidly growing analytical laboratory that performs a variety of assays for this rapidly growing sector. With facilities in Northern and Southern California as well as Tigard, Oregon, SC Labs continues to experience rapid expansion.
We are seeking to add on to our collaborative team environment within our Santa Cruz laboratory, and currently have an opening for an Office Manager. This position is responsible for managing and supporting the front office. Ideal candidates will be flexible and have a team-first mentality.
All offers of employment are contingent upon successful completion of a criminal background check. You must be comfortable working in a cannabis environment.
DUTIES & RESPONSIBILITIES:
- General management of the office to ensure efficient daily operation
- Manage reception functions in the office; support staff breaks and lunches by covering reception area as needed; manage employee schedules
- Support account managers with sales orders, sending contracts, building accounts, and onboarding new clients
- Manage general email and phone inquiries, responding in a timely manner; explain services and answer basic questions for clients
- Update and maintain databases such as mailings, contact lists, and client information; work with HR to maintain internal staff contact lists; manage staff email domain
- Work with receptionists to coordinate monthly employee birthday celebration, as well as other company events
- Effectively communicate and absorb scientific and company product knowledge
- Stay dynamic, multitask, and communicate to all levels, especially during busy times
- Use the company's CRM to task appropriate personnel
- Order office supplies and equipment; keep office supplies and snacks stocked
- Receive/Manage all mail and packages; maintain office filing and storage systems
- Book travel arrangements including flights and hotel accommodations as requested
- Ensure tidiness of common workplace areas including kitchen, waiting area, and conference room; prepare conference room for meetings with coffee and snacks as requested
- Other activities as assigned by management
REQUIREMENTS
- Must be at least 21 years of age
- Must be able to lift 50 lbs.
- Able to utilize Google drive and docs, as well as Microsoft Office suite
- Strong communication skills
- Aptitude for organization and time management
- Able to work independently, proactively and adapt appropriately to changing priorities
- Excellent customer service skills
REQUIRED EDUCATION/EXPERIENCE
- 1-3 years of dedicated work experience in an office management or administrative role
Job Type: Full-time
Salary: $18.00 to $22.00 /hour
Experience:
- Office Management: 1 year
- administrative: 1 year
Education:
- High school or equivalent
Location:
Required work authorization: