About Us
Located Colorado Springs, Colorado - Dabble Extracts is an award-winning cannabis concentrate company working with a wide variety of clients all over Colorado. We offer a selection of high quality pure concentrates for both medical and recreational marijuana. Boasting 0-PPM (Parts Per Million) consistently in our products ensuring the best quality product for the dispensaries whom have come to trust us; and through our consumers who have come to love us. We are always working to provide dabbers with the most flavorful, the most beautiful and best tasting products on the market.
Job Description:
This is an innovative and quick-thinking position as a Metrc and Order Coordinator (MOC) for our concentrate company. On time and accurate fulfilment of orders is a daily task and is integral to efficient operations. The MOC is responsible for coordinating with sales representatives and drivers to help plan daily travel itinerary. MOC is responsible for making sure all Metrc manifests are completed and received for outgoing and incoming material. This is a full-time position and at times may required over time.
PLEASE DO NOT CONTACT THE SHOP. WE WILL CONTACT YOU IF WE ARE INTERESTED. READ THE REQUIREMENTS BELOW BEFORE APPLYING.
Job Responsibilities
- Batching material into production que
- Manage and escalate orders as required to meet customer commitments
- Creating and editing manifest and invoices for client deliveries and testing samples
- Coordinating drivers and deliveries
- General client contact, Track client preferences, labeling, ingredients etc.
- Maintain a high level ofteamwork, and professionalism objectives in all job aspects
- Work cooperatively in fast paced team environment to meet production targets
- Understand and apply knowledge of basic mathematics, weights and measurements.
- Identify and resolve issues in order process through vigilant monitoring of the various queues and order states
- Analyze order information, obtain proper updates from necessary parties, and communicate with necessary parties to ensure order detail and documentation is updated and entered in system appropriately.
- Troubleshooting unforeseen and varying situations to determine and engage the appropriate resources to meet customer commitments
- Manage and produce reliable, precise data and records
- Ensure compliance through proper METRC use.
- Organize and prioritize multiple tasks
- Completion of all tasks and projects within stated timeframes
- Communicate both written and orally with multiple departments including Sales, Customer Service, Management
Job Requirements
- Excellent written communication skills
- General knowledge of MS Office software with the ability to learn other databases as required
- Ability to analyze, review and perform order entry on METRC and Leaf Link
- Ability to handle and effectively prioritize multiple competing demands daily in a high-volume department
- Ability to function independently as well as actively participate in a team environment
- Customer Service Attitude
- Self-Starters/Quick Learner
- Multi-Tasker – comfortable with a fast-paced environment
- Analytical Thinkers – for issue resolution
- Results oriented mindset
- Ability to communicate effectively (written and oral) with both internal and external customers in a proactive and professional manner.
- Consistently perform all duties and responsibilities according to production and quality standards and provide high quality customer service and results.
- Superior written, verbal communication and customer service skills
- Ability to effectively understand the overall process from contract-to order entry-to billing-to collection
- Ability to effectively present information and respond to questions from groups of managers, clients and customers.
- Advanced problem-solving skills to resolve and propose solutions and improvements.
- Ability to effectively analyze various situations and provide resolution in a timely manner
- Open Availability
- Colorado State Marijuana Employee Badge (Must have prior to applying)
Job Type: Full-time
Salary: $12.00 to $14.00 /hour
Experience:
- Metrc: 1 year (Required)
- data entry: 1 year (Required)
Education:
Location:
- Colorado Springs, CO (Preferred)