Hope Heal Health (HHH) in Fall River, MA is looking for a Dispensary Manager! This role is responsible for overseeing all of HHH’s retail operations; as well as partnering with the Corporate team of experienced operators from Colorado & Rhode Island to spread the retail mission of premium customer service through internal & external initiatives throughout Massachusetts. You are the perfect fit for this role if you are hospitable and you beam with positive energy, excitement and a can-do attitude. You pride yourself on being able to anticipate issues and requests before it’s even asked and can respond with a solution and a back-up solution, just in case. You have impeccable attention to detail, a unquestionable work ethic and without fail, a high degree of integrity, professionalism and confidentiality.
The Role
We are excited to bring medical cannabis, jobs, and economic development to Massachusetts in Summer 2018! In preparation, we are looking for a Manager to run our dispensary retail operations for our Fall River, MA location. This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Retail Staff who are passionate about medical cannabis and compliant with state and local rules and regulations. The Manager also works with the Corporate HHH leadership to ensure sound record keeping and compliance with local and state regulations. The Dispensary is a 7 day a week operation with 2 shifts per day that need management. We are looking for a candidate who has experience working with assistant managers with running a multi-shift 7 day operation, and is able to ensure that customers receive a consistent customer service experience no matter what day or time they visit.
Responsibilities
- Participate in developing and implementing operational rules, regulations, policies, and procedures to advance HHH’s mission, vision, goals, and objectives
- Manage, supervise and direct the activities of assigned staff, and make recommendations regarding hiring, discipline, termination or advancement of employees
- Implement dispensary policies and ensure staff follows best practices
- Oversee and manage quality product inventory and financial records
- Work with HHH’s CEO & COO on marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary
- Ensure the dispensary’s compliance with security, inventory and local and state regulations
- Manage financial records and cash handling procedures
- Manage and inspire internal staff to deliver the highest level of customer experience
- Ensure the safety and satisfaction of every patient and employee
- Provide education and development for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms
- Work with HHH’s management team to create budgets and forecast sales
- Set sales, service, and profit goals and lead staff to exceed them
- Work with wholesalers to negotiate and procure an adequate supply of quality products
- Fulfill staffing needs and coordinate scheduling
- Serve as a liaison to the local community
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Review performance of other dispensary employees on a regular basis
Qualifications
- 5-7 years of experience in a management environment
- Experience running a 7 Day a week operation is strongly preferred
- Cannabis experience preferred
- Constant interpersonal communication
- Accountability for others
- Balanced and intuitive decision making
- Practical and proactive thinking
- Lead an organized workplace
- Bachelor’s degree in Business or related experience
Additional Requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
We can't wait to meet you!
Job Type: Full-time
Salary: $50,000.00 to $65,000.00 /year
Experience:
Required work authorization: