Marketing and Communications Manager

Flint Studio is an LA-based cannabis startup looking for a passionate, creative, culturally driven and dynamic self-starter to work with us on global VIP and celebrity health and wellness cannabis brands.

Our Marketing and Communications Manager will lead the branding/creative services of the studio and exceed our expectations through ongoing, flawless execution and delivery of our client's high-value projects.

Our job is to support your ability to deliver all projects in a clean and swift manner, to best manage and grow meaningful client relationships, to manage and leverage studio partnerships with grace, and ensure you have the tools needed to deliver best-in-class client service each and every day.

Execution:

• Accountable for the impeccable delivery of large-sized, high-value client projects
• Ensures junior team members are delivering quality accounts management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports, and any relevant competitive activity
• Execution of creative ideas for clients, working closely with internal teams
• Becomes an expert in our clients’ review processes and ensures clean submissions with previous learnings applied
• Partners with the project management team to manage the production of a range of digital and offline tactics
• Leads productive and informed project kickoffs, holding all team members responsible for providing required documentation
• Produces original content that results in effective and compelling communication
• Supports senior team in the scheduling/coordination of meetings, with all associated logistics planned for in a sensible manner, as needed

Relationship Management:

• Fosters client relationships including day-to-day account lead and has proactive, daily client communications
• Ability to convey complex ideas and solutions to clients in a clear, simple manner
• Always looking for ways to better serve the client
• Capable of deploying the right resources at the right time
• Gain the trust and confidence of the client, and receive team feedback for service optimization
• Not afraid of having the ‘tough’ conversations but handles them with grace and dignity
• Expands the client relationship beyond product manager and beyond marketing
• Leads new client on-boarding

Management:

• Monitor and manage the creation of creative assets
• Coordinate, manage, and direct photo and video shoots
• Manage a team of writers, editors, and designers
• Provides scheduled and ongoing feedback to managed account team members
• Manages 2-4 junior team members

Requirements (but not limited to):

• 3-7 years experience in account/creative studio management or design firm experience required

• Experience and/or strong interest in cannabis, branding, marketing/advertising, fashion, lifestyle, and PR
• Excellent writing and communication skills
• Demonstrated ability to manage and successfully deliver multiple high-value, fast-moving projects
• Demonstrated ability to develop and grow a meaningful client relationship
• Demonstrated ability to manage/mentor junior account team members
• A passion for progressive marketing regardless of channel
• Strong knowledge of social media, including Instagram, Facebook, Twitter and Snapchat
• A clear understanding of the multidisciplinary team and when to engage resources
• Impeccable attention to detail and self-accountability
• Organizational skills with the ability to manage multiple projects on time
• Working knowledge of Microsoft Office (Word, Excel, and PowerPoint) and Google Suite (Calendar, Docs, and Sheets)
• Strong working knowledge of Adobe Photoshop, InDesign and/or Illustrator is a PLUS
• Strong experience presenting to small or large groups, both internally and externally
• Ability to follow-through and complete assignments in a timely manner with no room for error
• Analytical skills to identify and understand implications from relevant marketing data and budgets and transform learnings into new opportunities and/or optimizations
• Working well independently and as a team member to manage the flow of projects through the studio/team
• Flexible working hours and the ability to work remotely if necessary
• A bachelor’s degree (advertising, marketing, communications, design or business) preferred

Job Type: Full-time

Experience:

• account/creative studio management or design firm: 3 years

Education:

• Bachelor's

Location:

• Los Angeles, CA

Required work authorization:

• United States