Manager of Operations - Role and Responsibilities:
The Operations Manager is responsible for the management and oversight of all aspects of facility or facilities he/she is assigned. Specific job responsibilities include:
- Oversite of the entire production process, including, but not limited to, all things from propagation to packaged product
- Interviewing, selecting & training employees
- Planning and apportioning work among employees
- Performance management
- Handling employee complaints
- Appraising employee productivity and efficiency
- Ensure compliance with Federal, State, and company regulations, policies, and procedures at all times
- Administer consistent employee discipline administration
- Ensuring use of state compliance software – tracking plants from propagation to packaged product
- Recommending pay adjustment and setting work hours
- Ensuring post production is managed and the highest quality product is delivered to the client in an efficient manner
- Recommending skill assessment testing
- Facility walk-troughs and audits to ensure compliance
- Client interaction within guidance set by regional Manager of Client Operations and making sure their supervisor aware of issues before the client
- Adherence to site-specific corporate approved special requests
- Coordination with outside vendors
- Tracking performance metrics
- Supplies Management: maintaining inventory, planning, and monitoring consumption rates
Qualifications and Education Requirements:
- Bachelor’s degree OR equivalent on the job experience
- Must be 21 years of old
- Must possess horticultural skills and experience
- Valid driver’s license and transportation
- Exceptional verbal and written communication
- Proficiency using Word, Excel, and Outlook
- Strong math skills
- Valid Agent Registration Card
- 1-3 years minimum of prior management experience (depending on size)
- Prior customer service experience
Management reserves the right to assign other job duties as necessary. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are proud to be an EEO employer M/F/Disabled/Vet. We maintain a drug-free workplace.
Job Type: Full-time
Salary: $50,000.00 to $100,000.00 /year
Experience:
- Cannabis: 3 years
- operations management: 3 years
Education:
License: