RISE Logistics is a wholesale B2B cannabis distribution company, dedicated to revolutionizing the way retail businesses source products for their customers. By leveraging proprietary technologies, industry-leading logistics infrastructure, and deep supply chain relationships, RISE is redefining “cannabis distribution” for the 21st century.
RISE Logistics is seeking a highly motivated Logistics Coordinator & Order Processor. The ideal candidate will have experience building and managing organizational systems, as well as interacting with customers. In this role you will be working closely with the logistics and account management team to communicate with customers and process/coordinate customer orders and logistics. This position is based in our Santa Rosa, CA facility, and will be reporting to the Logistics Manager. This role will require you to wear many hats, and requires comfort with the legal cannabis market.
Essential Duties and Responsibilities:
- Assist Logistics Manager with administrative work including but not limited to, Shipping Manifest creation, Order Processing, CRM Management, & Updating spreadsheets
- Develop document filing systems and other organizational SOPs
- Act as a back-up POC for account managers and dispatch who are unavailable, on vacation, or otherwise need assistance
- Assist Logistics Manager with daily operations including:
- Order processing
- Payment tracking
- System clean up and updates
- Check calls to retailers and clients
- Tracking and reconciling returns and rejected orders
- Help to ensure a smooth transition between warehouse order processing and scheduling those orders for delivery, tracking any changes to orders as they are picked by warehouse and helping to make sure the warehouse doesn’t pick an order twice by helping to track which ones have been picked/processed VS pending * Assist with other projects as needed
Desired Skills and Experience:
- Strong organizational and customer relations skills
- Experience working with ERP, CRM, or other Inventory Management Systems
- Proficient in Microsoft Word, Excel and/or G-Suite Tools
- Experience developing, documenting, and implementing systems
- Process oriented, focused on continuous improvement
- Self-starter, able to work independently as well as with teams
- Comfortable and excited to work in a fast-paced and quickly evolving cannabis startup environment
Job Type: Full-time
Experience:
- customer: 1 year (Required)
- logistics: 1 year (Required)
- cannabis industry: 1 year (Required)
Education:
Job Location:
- Santa Rosa, CA (Required)