Do you have a passion for public safety? Do you have an interest in public service? Do you thrive working in a team environment? The WSLCB is seeking an analytical minded person that can "think outside the box" as a Licensing Specialist. In order to be successful as a Licensing Specialist, you will need to be a self-starter independently managing an ongoing assigned caseload of investigations for liquor licenses. This specialized work involves having strong communication skills interviewing applicants, reviewing documents received, and preparing reports summarizing the investigative findings. You will be responsible for determining if new and current businesses are qualified to hold a liquor license. In this position it is important to work closely with a team of investigators, license applicants and applicant representatives (attorneys, accountants, etc.) while having daily contact with other divisions and agency employees (Customer Service and Support staff, team leads, managers, and the Enforcement division) regarding license applicants.
Duties:
- Independently manage an assigned caseload of investigations on liquor license applicants.
- Conduct in-depth interviews to determine eligibility and assess document requirements.
- Request documentation needed to conduct investigation and ensure eligibility.
- Complete notification to local authority and posting document to applicant.
- Analyze written material (financial statements, loan documents, bank statements, leases, purchase and sale agreements, management agreements, closing documents, and numerous other legal documents) to confirm True Party of Interest and rule out illegal funds, hidden ownership or other disqualifying factors.
- Evaluate oral information received from applicants, the Enforcement Division, and external sources, such as, local authorities, other state and/or federal agencies, etc. to determine impact on investigation.,
- Research violation history of applicants to assess public safety risk.
- Evaluate and approve floor plans for applicable license types.
- Approve routine new, in lieu of, added class, change of location and assumption applications.
- Determine if there are disqualifying factors and/or public safety concerns, statutory or regulatory concerns that may result in referral of the file to a Licensing Specialist Senior for processing.
- Research, interpret and apply laws, rules, regulations, policies and procedures as applicable to determine applicant eligibility.
- Receive and resolve problems and complaints from applicants and/or their representatives regarding applications.
- Determine if applicant is eligible for licensure and investigation is routine. Prepare summary report.
- Inform and assist a variety of applicants and/or citizens with any questions/problems they may be have regarding the licensing process.
- Conduct research and or refer emails that are received or sent from many different sources i.e. management, other agency divisions, applicants/representatives, other outside sources and written response.
- Identify and correct errors found in the computer database and license files on current liquor licenses;
- Work with applicants/current licensees answering questions, helping with problems and referring to optional services and other agencies as necessary;
- Actively participate and attend team, investigator, division, special project and volunteer committee (statewide and interagency.)
- Attend meetings which may result in the developing new procedures/policies, revising forms, brainstorming, discussing current processes, etc.
Required Qualifications:
- Two years of experience providing analyzing and interpreting program financial documents, laws, and regulations for license qualification and issuance; and interviewing and researching/review duties involving public contact.
OR
- Completion of two years of college or business school with major study in finance, business or public administration, economics, law, accounting, or closely allied field (60 semester or 90 quarter hours)
Desired Qualifications:
- Learn, understand and explain regulatory statutes, rules, policies and procedures.
- Maintain effective communications with all levels within the organization.
- Maintain and build working relationships characterized by mutual acceptance and cooperation.
- Multi-task and prioritize.
- Experience working with an electronic imaging and work-flow management system.
- Proficiency in oral and written communication.
Job Types: Full-time, Temporary
Salary: $3,044.00 to $3,961.00 /year
Experience:
- analyzing & interpreting program financial documents: 2 years
Education:
Required work authorization: