Job purpose
Manage a wide range of services and information to the team, clients and external stakeholders. Organize and maintain laboratory operations and procedures. Act as a communication intermediary between cross-functional departments and business locations. Handle daily operations with a focus on efficiency and time management, maintaining intra-office/lab communication protocols, streamlining administrative procedures, inventory control, and task delegation. Act as a liaison between laboratory, administrative, sales personnel and clients.
Duties and responsibilities
- Manage daily activities to ensure turn around times are maintained, coordinated and communicated among laboratory, sales and administrative personnel
- Implement EVIO's processes and systems to maximize lab effectiveness
- Ensure personnel are trained and identify needed resources and tools
- Work as a liaison between sales team, customers and the lab to direct customer questions and provide customer support.
- Work with the quality officer to ensure the lab is working in compliance with state and local rule, as well as with EVIO Standard Operating Procedures
- Ensure the lab is well organized, workflows are streamlined, and hold regular meetings with lab staff to set work priorities
- Coordinate instrument and facility installation and maintenance project plans. Ensure timely completion of projects
- Coordinate workflow and work schedules from sampler dispatch through testing and reporting of data to customers
- Identify and implement procedural and policy changes to improve operational efficiency
- Oversee timely financial collections, and monitor both expenses and revenue
- Generate a variety of reports to include department performance, expense, sales, operations
- Prepare presentations as necessary and inform senior level management of changes in operation, data analysis, and other key reporting metrics
- Manage facility to ensure compliance with city and state codes; security regulations. Monitor proper environmental and infrastructure controls are in place (electrical, HVAC, security systems)
- Work with EVIO management to continuously improve policies and operating procedures.
- Perform other related duties as requested
Qualifications
- 5+ years experience as a general manager in a laboratory environment preferred
- Excellent management skills with demonstrated ability to manage complex projects and technical teams.
- Strong analytical and problem solving skills
- Cannabis Industry experience a plus
- In-depth understanding of accounting, data and administrative management practices and procedures
- Knowledge of office software packages and systems including QuickBooks and Intacct
- Strong computer and technology skills; resourceful with sound research skills
- Strong communication and leadership skills
- Advanced computer skills, proficient with MS Office Suite
Working conditions
Cannabis Testing Laboratory Environment.
Physical requirements
Requires long periods of sitting.