Provide general office and laboratory administrative support and a wide range of services and information to the team, clients and external stakeholders. Organize and maintain office operations and procedures. Act as a communication intermediary between cross-functional departments and business locations. Handle daily operations with a focus on efficiency and time management, maintaining intra-office communication protocols, streamlining administrative procedures, inventory control, and task delegation.
Duties and Responsibilities
Answer phones/check voicemail
Sort and distribute incoming mail
Track and handle laboratory expenses and receipts in coordination with accounting department
Ensure orders are properly entered in to Confident Cannabis/LIMS and accounting system
Perform sample intake
Support Client Services Representative(s), as needed
Delegate, track and manage numerous parallel activities with minimal supervision
Implement and maintain filing systems for client profiles, employee files, production testing documents, purchase orders and invoices
Implement procedural and policy changes to improve operational efficiency
Coordinate schedules, appointments and event bookings
Generate a variety of reports to include department performance, expense, sales, operations
Conduct accounting responsibilities such as cash and payment intake, and expense processing, bank deposits
Prepare presentations as necessary and inform senior level management of changes in operation, data analysis, and other key reporting metrics
Coordinate and manage vendor relationships
Review and approve supply requisitions and receive shipments
Participate in Public Affairs related activities as required
Assume responsibility for facility operational duties as required (i.e. alarm systems, security cameras);
Monitor and maintain office and laboratory supplies, inventory
Perform other related duties as requested
Qualifications
3 – 5 years experience as an office manager or administrator
Cannabis Industry experience a plus
In-depth understanding of accounting, data and administrative management practices and procedures
Knowledge of office software packages and systems including QuickBooks=
Strong computer and technology skills; resourceful with sound research skills
Strong communication and presentation skills
Advanced computer skills, proficient with MS Office Suite
Working Conditions and Physical Requirements
Cannabis Testing Laboratory environment. Requires long periods of sitting.