Provide general office and laboratory administrative support and a wide range of services and information to the team, clients and external stakeholders. Organize and maintain office operations and procedures. Act as a communication intermediary between cross-functional departments and business locations. Handle daily operations with a focus on efficiency and time management, maintaining intra-office communication protocols, streamlining administrative procedures, inventory control, and task delegation.
Duties and Responsibilities
- Answer phones/check voicemail
- Sort and distribute incoming mail
- Track and handle laboratory expenses and receipts in coordination with accounting department
- Ensure orders are properly entered in to Confident Cannabis/LIMS and accounting system
- Perform sample intake
- Support Client Services Representative(s), as needed
- Delegate, track and manage numerous parallel activities with minimal supervision
- Implement and maintain filing systems for client profiles, employee files, production testing documents, purchase orders and invoices
- Implement procedural and policy changes to improve operational efficiency
- Coordinate schedules, appointments and event bookings
- Generate a variety of reports to include department performance, expense, sales, operations
- Conduct accounting responsibilities such as cash and payment intake, and expense processing, bank deposits
- Prepare presentations as necessary and inform senior level management of changes in operation, data analysis, and other key reporting metrics
- Coordinate and manage vendor relationships
- Review and approve supply requisitions and receive shipments
- Participate in Public Affairs related activities as required
- Assume responsibility for facility operational duties as required (i.e. alarm systems, security cameras);
- Monitor and maintain office and laboratory supplies, inventory
- Perform other related duties as requested
Qualifications
- 3 – 5 years experience as an office manager or administrator
- Cannabis Industry experience a plus
- In-depth understanding of accounting, data and administrative management practices and procedures
- Knowledge of office software packages and systems including QuickBooks=
- Strong computer and technology skills; resourceful with sound research skills
- Strong communication and presentation skills
- Advanced computer skills, proficient with MS Office Suite
Working Conditions and Physical Requirements
Cannabis Testing Laboratory environment. Requires long periods of sitting.
Job Type: Full-time