GM Retail

Classification
Exempt – Salary

Reports to
CFO and Owner

Summary/Objective

The general manager directs Retail Operations through a team of functional managers and frontline leads. The position ensures increasing levels of customer and employee satisfaction while improving the efficiency of manpower, materials and machines.

Essential Functions

Manages policy deployment in the areas of retail, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, inventory controls and plant performance measures.Provides leadership for employee relations through effective communications, coaching, training and development.

• Provides leadership for problem resolution to facilitate faster improvements and improved working relationships.
• Manages material requirements to increase inventory turns and reduce levels on hand.
• Ensures compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
• Provides guidance in our point of sale system (POS).
• Provides leadership through a three- to six-month planning cycle.
• Determines operations head count needs and ensures compliance with company policies and BCC Laws and Regulations.
• Manages compliance with state and federal regulations.
• Performs other related duties as assigned.
• Maintains ultimate responsibility for 25-plus employees across two shifts: day and swing.
• Heavy scheduling, Basic Account payables, Hiring, Heavy data entry.
• Competencies
• Problem Solving/Analysis.
• Leadership.
• Teamwork Orientation.
• Project Management.
• Communication Proficiency.
• Performance Management.
• Cannabis Sales Management.

Supervisory Responsibility

This position manages all employees of the department and is responsible for leadership of the employees within its department.

Work Environment

This job operates in retail/customer service for Cannabis. This role routinely uses standard retail equipment such as computers, point of sales (POS), cannabis products, registers, vendors.

Position Type/Expected Hours of Work
This position regularly requires long hours and frequent weekend work.

Requirements:

• 3 to 5 years of experience managing a fast paced retail store
• Associates in Business
• Driver's license
• Clean Background
• exp. in managing 25 to 30 Employees in fast paced.