We are seeking Part-Time Dispensary Sales Associates for our Lowell Medical Marijuana Dispensary. Qualified candidates must be 21 or older, possess retail experience or patient care setting experience such as a pharmacy. This is a patient focused sales position for individuals with compassion and sensitivity and an ability to explain the potential benefits of each various type and strain of medical marijuana to include methods of use. Previous customer service experience, knowledge of basic computer skills, point of sale software and cash management experience are required. You must have the capacity to work varying work schedules to include weekends.
Applicants must be at least 21 years of age
Position Overview
Dispensary Sales Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.
Major Areas of Responsibility
Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
Respond to calls or emails from customers requesting product, training, and general information.
Management of patient records through the use of an MMJ database
Maintenance and update of databases as needed.
Fulfillment of customer orders.
Responsible for the sales and promotion of all Patriot Care products.
Build and maintain a high level of integrity and trust for specific products
Knowledge, Skills, and Abilities Required
Two years of direct customer service experience required.
Retail experience
Experience with Point-of-Sales systems
Understanding of and experience with Windows Operating System, Microsoft Outlook
Background Check : As a condition of employment, all employees are required to submit to a Livescan background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.
Patriot Care is committed to the principle of equal opportunity in education and employment. The Company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities. Massachusetts Medical Marijuana Laws required that all employees of the Company who come in contact with or handle medical marijuana, including medical marijuana products, shall be at least 21 years of age. The age requirement shall apply to all positions throughout the company. In accordance with requirements of the Americans with Disabilities Act and applicable state laws, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable Federal and State employment laws and State Medical Marijuana regulations. The information requested on this application will only be used for purposes consistent with those laws.