Dispensary Manager

DISPENSARY MANAGER

COMPANY

Cure Pennsylvania operates two medical marijuana dispensaries in Lancaster and Phoenixville Pennsylvania with a third location opening in Fall 2018. Cure’s mission is to help our patients discover their cure today. We are focused on patient access to top quality and compassionately priced medicine. Our team members deliver on this mission by modeling our values, demonstrating genuine compassion for our patients, focusing on continually improving our operation, while meeting and exceeding our high compliance standards.

Cure carries a wide assortment of Pennsylvania Department of Health approved medical marijuana in forms such as vaporization, pill, tincture, oil, topical, dry leaf and concentrate. Cure is seeking team members who want to bring their expertise, experience, and passion to serve the medical needs of Pennsylvania’s residents.

ROLE SUMMARY & OBJECTIVE

The Dispensary Manager (DM) position leads the company’s dispensary level retail operations including staffing, buying, merchandising, patient order fulfillment, cashiering, loss prevention, and patient check-in processes. The DM is primarily responsible for the effective performance management and execution of retail operations for his/her respective dispensary. Some key responsibilities are working closely with the company’s medical professional team and Patient Consultants to create an extraordinary patient experience, ensuring all regulatory compliance areas are followed and driving the successful financial performance of the dispensary. The DM will also be a leader in driving a strong culture of employee engagement, inclusion and diversity at the dispensary location and across Cure Pennsylvania.

Please include a cover letter with your application that details your interest in the medical cannabis industry and your salary requirements.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Lead and manage his/her respective dispensary retail team members including patient consultants and order fulfillment associates with the goal to deliver best-in-class customer service to patients.
• Hire and staff the dispensary with top quality talent providing regular feedback and coaching to develop direct reports.
• Drive a culture of positive employee engagement with a strong focus on inclusion & diversity to leverage the strength of each employee.
• Proactively monitor dispensary profit and loss and develop effective ways to fill in any gaps between actual performance and company budget and projections.
• Work closely with grower-processors to understand and learn about their products.
• Partner with Director of Retail Operations and grower-processor partners to reate and maintain compelling retail environment and merchandised dispensaries.
• Verifies the work performed by store personnel through order audits, CCTV review, and discussions with staff.
• Responsible for internal and external loss prevention and cash-over-short reduction efforts.
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies.
• Review KPI reports for dispensary to monitor opportunities and challenges.
• Promote open feedback from retail staff, medical professional team, and marketing department.
• Supports the company’s efforts to meet all regulatory requirements in partnership with the Director of Compliance and Director of Retail Operations.
• Become a subject matter expert in Pennsylvania’s seed-to-sale tracking system MJ Freeway and LEAF Data System.

COMPETENCIES

• Patient-focused
• Integrity and trust
• Operational focus
• Priority setting
• Communication skills

*SUPERVISORY RESPONSIBILITY
*Direct manager for the Patient Consultants at the Phoenixville Dispensary

WORK ENVIRONMENT
This position requires frequent standing, sitting, reaching, climbing a step-stool, and travel in a vehicle.

PHYSICAL DEMANDS
The physical demands and responsibilities described here are representative of those are met by an employee to successfully perform the job. This position is moderately active and requires prolonged standing and walking for the duration of the shift with push/pull/lift ability up to 30 pounds

POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time exempt position in a medical marijuana dispensary open seven days per week. Rotating shifts as well as holiday and work during inclement weather may be required. This position reports to the Chief Operating Officer.

TRAVEL
Limited travel in southeast Pennsylvania amongst the dispensaries with minimal out-of-state travel.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in a related field is highly preferred.
• 5-7+ years of progressive retail and operations experience is required
• Prior retail management experience is required
• Cannabis experience is preferred.
• Must be able to drive and be insurable under the company’s policy. A Motor Vehicle Report (MVR)/Driver Record may be required for insurance purposes.
• Able to maintain and pass Pennsylvania Department of Health background check.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

All employees must successfully pass the Pennsylvania Medical Marijuana Program 2-hour compliance training within one week of hire.

SALARY & BENEFITS
Salary is commensurate with skills and experience. Cure offers a competitive benefits package including medical, dental, vision, retirement options and paid time off.

AAP/EEO STATEMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cure provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, gender identification, or genetics. In addition to federal law requirements, Cure complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Experience:

• retail management: 2 years (Required)

Education:

• Bachelor's (Preferred)

Work authorization:

• United States (Required)