Job Summary:
Serve as a Retail Assistant Manager for Pure Dispensaries. The position is responsible for assisting with managing and directing retail operations of the dispensary while abiding by policies, procedures and operational guidelines. This position has managerial and supervisory responsibilities.
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Essential/Primary Responsibilities:
- Manage and coordinate store operations in the absence of the Store Manager, including: daily activities, maintenance, training, schedules, customer complaints while ensuring compliance with local, state, and federal inspection, billing or licensing requirements.
- Supervise dispensary staff.
- Ensure that all personnel are working efficiently and providing excellent customer service.
- Responsible for providing an outstanding patient experience while maximizing revenue goals and ensuring compliance with all inventory, security, and system protocols.
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Experience/Knowledge Required:
- Managerial and supervisory skills and experience.
- Experience in cannabis sales.
- Thorough knowledge of MED rules and regulations.
- General computer knowledge.
- MED Key Badge.
- Advanced METRC training.
Duties and Responsibilities not limited to:
- May be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues and potentially covering a vacant shift.
- Train and motivate the Pure team in accordance with the company's mission, vision, goals and objective
- Ensure all team members adherence to operational guidelines and standards.
- Work directly with the Store manager to oversee all team members are trained on all safety, security and MED compliance policies.
- Maintain current and accurate store records of patient data, MED compliance and other data as directed.
- Daily operation include: Correct cash handling and discount application, reviewing of reports for proper money reconciliation, verification of proper documentation, opening and closing procedures.
- Assist Store Manager by monitoring and maintaining inventory levels including inventory reconciliation and communicating inventory action items.
- Work directly with the Store Manager to complete end ofday, week, andmonth reports, profit analysis, and auditing transactions.
- Oversee the cleanliness and organization of store.
- Maintain knowledge of all products and strains stocked in the store.
- Assist customers in selecting products by knowing dosage levels, consumption methods and patient’s level of experience.
- Ensure effective communication between entire management team.
- Ensuring all team members' adherence to operational guidelines and standards and compliance with all safety, security and MED compliance policies.
- Count drawers and finalize daily deposits, perform safe counts.
- Keep cannabis and cannabis infused inventory (including back-stock) organized as required by SOP.
- Approve submitted daily weight adjustments and make reflective adjustments in METRC.
- Ensure that all dispensary paperwork is processed, filed and maintained – compile end of month paperwork.
- Maintain familiarization with current deals and specials and communicate to staff.
- Submit change orders and facilitate Blueline visits.
- Daily inventory of supplies and order as needed.
- Responsible for maintaining customer relationships, including handling issues, concerns, complaints and ensuring customer satisfaction.
- Correct cash handling and discount application.
- Perform other official duties as assigned.
Compensation includes hourly wage, tips, and store comps.
Job Type: Full-time
Salary: $13.00 to $14.00 /hour
Required experience:
Job Location:
Required license or certification: