arrow_back_ios_newBackDirector, Retail Operations

Director, Retail Operations

Job ID: 2880
Company: GrowHealthy
Location: West Palm Beach, FL
Salary: Not Specified
Number of Vacancy: 1
Employment Type: Not Specified
Posted: 30+ days ago

Job Description:

Do you have what it takes to be a part of an industry leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida.

GrowHealthy and its family of companies are positioned to become one of Florida’s largest and most trusted chains of medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products.

Description:

The Director of Retail Operations, reporting directly to the Chief Executive Officer, is responsible for overseeing all retail operations of GrowHealthy, leading a patient-centric team and providing clear direction to achieve company initiatives. Additionally, the Director of Retail Operations implements and maintains the policies and procedures of GrowHealthy and ensures compliance with all state and local laws and regulations. Total compensation will include variable performance pay in addition to a market competitive base and benefits package. Responsibilities include but are not limited to:

Team Development and Management

  • Recruiting, interviewing, and hiring dispensary teams at each location
  • Coordinating across the GrowHealthy organization to ensure appropriate inventory management, policy and security updates, and other dispensary needs
  • Providing training and development related to customer service, HIPAA and confidentiality procedures, use of GrowHealthy’s ERP system, and GrowHealthy products
  • Coordinating quarterly and annual evaluations across the retail department to promote individual development plans

Compliance

  • Executing and maintaining compliance of all local and state regulations
  • Performing regular audits for cash balancing, product inventory, and patient intake forms, for accuracy and completion at each dispensary location
  • Reviewing security procedures, protocols, and incident reporting with management team at each dispensary location
  • Ensuring that all team members train with Director of Security for prevention of diversion of cash and/or product, within the first month of hire
  • Executing monthly product inventory

Budgeting and Sales

  • Creating and managing budgets and sales goals for each dispensary location
  • Coordinating with the Controller to ensure proper expense controls and reporting
  • Analyzing sales data to determine optimal product mix, pricing and discount strategies, and applicable marketing campaigns
  • Overseeing patient home delivery program and communicating with Delivery Manager and Director of Security for feedback and protocols

Company Culture

  • Being a GrowHealthy brand ambassador and training team members to represent the brand appropriately
  • Building relationships with community leaders and trust from our neighbors
  • Following and implementing GrowHealthy’s core values, including respect, diversity, sustainability, research and service

Skills and Experience

  • 5 - 7 years’ experience in retail management managing a diverse team
  • Bachelor’s degree in business management or related field
  • Experience in retail, hospitality or patient services
  • Excellent verbal and written communication skills
  • Experienced in a fast paced, high transaction environment, start up experience is a plus
  • Fluent with Microsoft Office 365
  • Ability to quickly learn and apply new technologies and systems

Requirements:

  • Valid driver’s license and reliable transportation
  • Ability to pass a level 2 background check

About iAnthus Capital Holdings, Inc.

iAnthus Capital Holdings, Inc. owns and operates best-in-class licensed cannabis cultivation, processing and dispensary facilities throughout the United States, providing investors diversified exposure to the U.S. regulated cannabis industry. Founded by entrepreneurs with decades of experience in operations, investment banking, corporate finance, law and health care services, iAnthus provides a unique combination of capital and hands-on operating and management expertise. The Company uses these skills to support operations across six states. For more information, visit www.iAnthusCapital.com.

About GrowHealthy

GrowHealthy and its affiliates were formed in 2014 to apply for a license as a Dispensing Organization under the original Florida low-THC medical cannabis program through its affiliated partner, McCrory's Sunny Hill Nursery, LLC ("McCrory's"). McCrory's was licensed as a Dispensing Organization by the Florida Department of Health on December 21, 2016, and then subsequently licensed on July 5, 2017 to cultivate, process, transport, and dispense full-strength medical cannabis as a Medical Marijuana Treatment Center under the new Medical Use of Marijuana Act passed in June 2017. For more information, visitwww.GrowHealthy.com.

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GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Job Type: Full-time

Experience:

  • Retail Management: 5 years

Education:

  • Bachelor's

Required work authorization:

  • United States