Delivery Driver/Customer Service

Kiva Sales and Service (KSS) is the distribution arm of the Kiva Confections brand, producer of artisanal, cannabis infused chocolate confectionary products and an established leader in the cannabis industry. KSS provides sales and service support for the Kiva Confections brand and other top shelf cannabis brands in the California market. We pride ourselves on providing the highest quality customer service to our retail customers throughout California. For more information about Kiva confections please visit kivaconfections.com

Position Summary

Kiva will depend on the delivery person to make deliveries in the growing Northern California region. This position requires a person comfortable with being on the road throughout the day. As part of the team, the qualified individual will participate in the development of a fast-growing operation.

Primary Responsibilities:

• Complete necessary deliveries, state transfers and long-haul routes
• Communicate with Logistics Coordinator and Territory Manager regarding daily deliveries
• Maintain scheduled appointments and collect accurate payments
• Confirm order accuracy with customers and verify order is consistent with invoice
• Pack orders as needed
• Process the completion of orders on iPad, while in the field
• Handle shipments (lifting 50-55 lbs.)
• Responsible for the maintenance of inventory and delivery vehicles
• Miscellaneous tasks, as assigned by Logistics Coordinator
• Maintain a professional and friendly demeanor in the presence of customers

Required Qualifications:

• Excellent customer service skills and attention to detail
• Excellent driving record
• Good communication skills
• Strong organization and time management skills
• Comfort with using iPad and Software systems
• Comfort with the cannabis industry

Education and Experience:

• Associate or Bachelors degree strongly preferred
• Minimum of 4 years delivery experience
• Minimum of 5 years customer service

Additional Info:

For consideration, ensure you are driving professional, have an excellent driving record, and enjoy driving. Email cover letter and resume to Indeed link. Final candidates will be required to provide strong references by previous manager(s) and complete a thorough background check.

Job Type: Full-time

Salary: $21.00 to $23.00 /hour

Experience:

• commercial driving: 5 years
• Customer Service: 4 years

Education:

• Bachelor's