arrow_back_ios_newBackCustomer Relations Specialist

Customer Relations Specialist

Job ID: 5027
Company: MMD Inc. (Master Minded Distribution)
Location: Santa Ana, CA 92704
Salary: $15.00 - $17.50 an hour
Number of Vacancy: 1
Employment Type: Full-time, Part-time
Posted: 30+ days ago

Job Description:

THE COMPANY:

Master Minded Distribution is a wholesale distribution & branding company specializing in the ancillary cannabis industry. We supply thousands of Smokeshops nationwide with glass, vaporizers, papers & more. We are very growth minded company in need of like minded individuals who are not scared of hard work. Our reputation for friendly, accommodating service & professionalism is something we take great pride in.

THE POSITION:

We are seeking a business professional with solid understanding & work experience in small business. Experience with Customer Service in a B2B environment is also required. Quickbooks, CRM experience & advanced technical abilities is ideal. Sales experience is a plus!

Day to day responsibilities include fielding inbound calls & order taking, order processing, customer claim resolutions, customer followup & outreach. Light admin & back end operational work also required.

The ideal candidate will be driven, motivated, hungry for knowledge & growth, a people person committed to customer satisfaction with problem solving mindset. A high level of responsibility, relaibility & punctuality is required for this position. A positive, team player attitude is of utmost importance to the company. Substantial product knowledge is a must.

Schedule is 9am-5pm Monday-Friday. Lunch break is 30 minutes to be taken anytime between 1pm-2pm.

COMPENSATION:

$15 / HR to Start

Health Benefits Begin 90 Days After Hiring

Vacation Benefits Begin 1 Year After Hiring

With proven contributions & consistent quality of work, compensation review is available 6 months after hiring.

When applying, please include a cover letter explaining why you believe you are a good fit for the company & why you feel this job is also a good fit for your needs.

Job Types: Full-time, Part-time

Salary: $15.00 to $17.50 /hour

Experience:

  • Small Business: 1 year
  • Sales: 1 year
  • B2B: 2 years
  • Customer Service: 2 years
  • Administrative Support: 2 years

Education:

  • High school

Location:

  • Santa Ana, CA 92704

Language:

  • English