Courier

Job Summary:

The Courier position exists to deliver MMJ infused products to dispensaries around the front range and act as the face of Wana Brands in each customer location. Routes for delivery range from Colorado Springs to Ft Collins and west to Boulder, Denver, Jefferson and other front range counties.

Job Duties and Responsibilities:

• Provide the best customer experience in each delivery location
• Problem solve customer concerns on the spot utilizing company resources
• Deliver and pick up product orders, payments, and returns to and from dispensaries and other grow facilities.
• Obtain signatures and payments, or arrange for recipients to make payments.
• Record information, such as items received and delivered and recipients' responses to messages.
• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone or in person.
• Review shipment paperwork after receiving to ensure that orders have been filled correctly and that goods meet specifications.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Load vehicles with packaged goods, ensuring goods are loaded correctly and taking precautions not to damage packaging or products.
• Deliver products based on a set route and delivery schedule.
• Other duties as assigned.

Job Requirements:

• Ability to provide the best service at each location
• Have a clean driving record. At least 5 years of NO driving incidents. Ability to pass a background check and driving record check
• Have defensive driving skills and management of emotions while on the road.
• Willing to spend long hours driving.
• Ability to work with the public and internal customers in a friendly and helpful manner.
• Communication skills with customers, especially in person.
• Ability to problem solve.

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Supervisory Responsibility

This position has no direct reports or supervisory responsibility. Responsible for being the face of Wana Brands at up to and possibly exceeding 20 deliveries per day.

Work Environment

This job operates in a warehouse environment and spends the majority of time driving a delivery van. This role routinely uses standard office equipment such as computers, cell phones, photocopiers, filing cabinets and fax machines. This role must be able to drive a “transit” style delivery van.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and fingers, to handle or feel; and reach with hands and arms.

Ability to carry up to 25lbs

Ability to navigate traffic

Ability to ride in a vehicle and sit for long periods during the work hours.

Dress professionally – no holes in clothing, no shorts, no hats, belts are a must and a collared shirt.

Position Type/Expected Hours of Work

This position regularly works Tuesday – Friday 9:00a-7:30p.

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education and Experience

• Previous cannabis industry experience.
• METRC experience
• Previous sales or customer service experience

Preferred Education and Experience

• Previous delivery experience

Work Authorization/Security Clearance

This position requires a current MED Badge.

This position requires METRC certification

AAP/EEO Statement

Mountain High Products provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mountain High Products complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Mountain High Products expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mountain High Products’ employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

Job Type: Full-time

Experience:

• Customer Service: 2 years (Required)

License or certification:

• MED Badge (Required)