Position Description
To supervise and manage daily inventory and order fulfillment operations of the production facility to include compliantly packaging products, labeling requirements, product workflow maintenance, wholesale logistics administration, executing database operations, overseeing laboratory testing processes, purchasing packaging supplies, as well as managing the order fulfillment process. Dalwhinnie Farms follows and implements a conscientious quality assurance and chain of custody management model, striving to operate under the highest standards of customer service and professionalism.
Skills and Qualifications
The Inventory and Fulfillment Manager needs to be a step-by-step focused professional, a supervisor of people and products, excel in attention to detail regarding numbers and documentation, and always considering the Dalwhinnie Farms end user. In addition, the ideal Inventory and Fulfillment Manager will be solutions-centered, motivated by good outcomes, and a patient organizer that excels in written communication as well as the ability to be flexible. Furthermore, Dalwhinnie Farms expects the Inventory and Fulfillment Manager to possess a high level of cannabis industry and market knowledge, the ability to closely track budget expenses, understand effective product pricing, and maintain high quality vendor relationships where needed.
Responsibilities and Expectations
- Satisfies and completes inventory operational requirements by effectively scheduling and completing job tasks to achieve Dalwhinnie Farms’ established and desired work results. Furthermore, the Inventory and Fulfillment Manager will ensure he/she is always busy managing supply chain logistics and/or working on other selected inventory tasks.
- Closely supervises and manages the order fulfillment process through email, phone, and METRC database platforms to include order entry, manifest administration, and shipping. Specifically this includes effectively communicating with the GM and applicable production managers to set product pick-up appointments and coordinate the reporting of laboratory test results.
- Follows and completes the production and sales plan by overseeing the order tracking process and ensuring orders are fulfilled in accordance with Dalwhinnie Farms’ customer service standards. In addition the Inventory and Fulfillment Manager will consistently communicate with staff and vendors to discuss production results, establish priorities, monitor potential bottlenecks, resolve problems, and report the outcomes of the process flow on summary charts and worksheets.
- Maintains packaging and labeling requirements by ordering and monitoring day-to-day supplies such as product bags, label paper, and operational tools. This includes overall budget planning, financial forecasting, and initiating and monitoring supply procurement orders until delivery.
- Correctly packages and executes wholesale product transactions when inventory levels across the board are adequate. Furthermore, the Inventory and Fulfillment Manager will arrange the product transfer, package the product with laboratory tests, invoice(s), manifest(s), and any new business licenses.
- Provides input to strategic decisions that impact the functional areas of cultivation, post-production processing, and inventory storage. The Inventory and Fulfillment Manager needs to be capable of resolving escalated issues arising from operations and correctly coordinate solutions across departments and managerial levels.
- Collects and reviews all inventory, sales, and production data and regularly updates internal business databases such as Google Docs, METRC, and applicable third party computer applications. Products that fall under this seed-to-sale tracking database management include whole cannabis plants in cultivation, harvested cannabis flower in dry/cure, manicured trim, and residual kief.
- Maintain and foster strong relationships with third party vendors (both buyers and suppliers) to ensure a high level of service and timely delivery. The Inventory and Fulfillment Manager will work with product buyers and service vendors to provide detailed information on outstanding order status to include scheduling, production, transportation, and distribution.
- Provides inventory and order fulfillment information by compiling, initiating, organizing, and reviewing production performance records and data sets, specifically the METRC seed-to-sale tracking system, invoices and receipts booked appropriately, as well as all company Google Drive documents. In addition, the Inventory and Fulfillment Manager will be available for fielding questions and responding to requests from the GM and Senior Leadership.
- Secures and accounts for all cannabis product(s) by implementing and abiding by Dalwhinnie Farms security systems and safety measures. In addition, the Inventory and Fulfillment Manager will protect employees by providing a safe and clean workplace environment and ensure the stability and reputation of the cultivation facility by complying with all legal requirements at the local city and state levels to include updating MSDS documents and engaging applicable software applications to uphold compliance.
- Upholds inventory standards, production operations, and the customer service experience by working in a collaborative manner, coordinating processes, and enforcing Dalwhinnie Farms program, procedural, and personnel policies and expectations regarding product availability and quality. In addition, this specifically includes assisting the Dalwhinnie Farms trim staff in trim operations, participating in the harvest process when necessary, and any other garden tasks associated with production maintenance.
- Creates and revises systems and processes by analyzing production practices, record keeping systems, forms of authorization, product workflow, as well as executes policy changes as directed by the GM and Senior Leadership.
- Present and communicate departmental projects, order volume, and product escalations/shortfalls to staff during daily/weekly/monthly/quarterly meetings and conference calls. Additionally, the Inventory and Fulfillment Manager will establish and implement training procedures for daily and specialized processes regarding product storage, packaging, manifesting, and delivery.
- Administers required cultivation tracking software programs and is responsible for accuracy of plant/strain count, compliance reports, and all other aspects of the software programs.
Other Employment Requirements
- The ideal candidate will have no felony convictions;
- Individuals applying must be a minimum of twenty-one (21) years old
- Applicants must be a Colorado resident
- Must have a valid Colorado driver’s license
- Must have a valid Colorado MED Badge
- A or B.S. in accounting or business a plus but not required
- 1 to 2 years of experience in the cannabis industry working with METRC, inventory, packaging, order fulfillment, sales, harvesting, curing, and trimming
- 5 years of experience in inventory, order fulfillment, packaging, warehousing, logistics, production, and personnel management
- An extensive background check that may include personal financial history; along with a pre-employment drug test
- Any moral character requirements as specified by Dalwhinnie Farms and that are in accordance with the Colorado cannabis program
- Some situations demand that work be completed on weekends and holidays depending on legal requirements, circumstance, and severity of outcome
Employee Handbook notwithstanding, Dalwhinnie Farms reserves the right to discipline or terminate any Inventory and Fulfillment Manager that does not comply with the expectations and standards listed in this employment description. In addition, Dalwhinnie Farms reserves the right to notify law enforcement and/or government regulatory agencies of any illegal action perpetrated by the Inventory and Fulfillment Manager and prosecute any offenses to the fullest extent of the law.
Job Type: Full-time
Salary: $30,000.00 to $35,000.00 /year
Experience:
- METRC: 1 year
- Inventory and Fulfillment: 5 years
Education:
License: