This positing will be used to fill five short-term temporary positions to provide assistance to the Office of Medical Cannabis (OMC) Support Center and Patient Registry. The positions are estimated to start June 25, 2018 and end approximately September 18, 2018.
Responsibilities include:
Customer Service Skills on the phone and in person.
Lead work skills to include assigning work, conducting training and reviewing work processes.
Word processing and data experience to maintain directories, manuals and run reports.
Previous customer service experience.
Bilingual skills.
Background in, and understanding of, Minnesota public health systems.
Advanced experience using SharePoint and Excel computer programs.
Excellent oral communication skills.
Experience in executing multiple tasks and activities.
Demonstrated ability to handle large volume of calls, administer questionnaires, and follow phone scripts.
Attention to detail and the ability to maintain and organize data generated in conversation.
Works well under pressure (ability to handle high paced environment and can deal with difficult situations and people).
Ability to establish and maintain effective working relationships with others.
Additional RequirementsMust successfully pass a background check.
Why Work For Us
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employer longevity and job satisfaction.
How to ApplyClick “Apply” at the bottom of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.
For additional information about the application process, go to http://www.mn.gov/careers.
ContactIf you have questions about the position, contact William Ziegler at william.k.ziegler@state.mn.us
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance you need.