The Cannabis Industry is booming and we have plenty of job opportunities for people in the Denver area to get in on the action! This position might be attractive for some who may not have their MED badge yet - this role will give you an awesome chance to join the Cannabis movement to get your career started!
Responsibilities include...
- Receive inbound calls (transferred sales leads and calls from current or potential customers)
- Answer questions about the company, product details, and specific issues
- Assist customers with technical issues experienced with the website
- Maintain knowledge of cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, in addition to cannabinoid effects on the body
- Retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Perform basic account maintenance activities
- Provide outstanding customer service
- Route calls to appropriate sources
Qualifications include...
- 6 months - 1 year of experience in call center or administrative roles
- High school diploma or General Education Development required
- Knowledge of Colorado marijuana laws, MED regulations, CDPHE requirements, and HIPAA, and previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities
- Bilingual skills a plus
Reach out and apply if you are interested in this position!
Job Type: Contract
Salary: $12.50 /hour