Provide Spectacular Service while having positive and knowledgeable interactions with customers. Focus on Customer Service and information sharing.
DUTIES: Completes retail sales transactions (credit card and point of sale) in compliance with established policies and procedures. Possesses a strong level of telephone etiquette. Demonstrates knowledge of cannabis products and strains to include Sativa, Indica and Hybrids. Provides recommendations regarding appropriate usage and dosage based on method of consumption. Updates management regularly on customer buying patterns and interactions. Demonstrates an understanding of regulatory compliance and upholds all policies and procedures unique to the industry. Actively promotes spectacular customer service and aides in creating a welcoming atmosphere. Promotes a professional demeanor in all interactions and transactions. Responds to guest's questions regarding flowers, strains, creams, oils, waxes, concentrates, edibles, tinctures, vape/e-pens. Stocks product. Actively identifies areas for cost savings. Responsible to maintain a safe environment for guests and colleagues. All other duties as assigned.
QUALIFICATIONS: Must be 21 years of age and possess a valid State of Washington Driver's License. Experience and/or education in the cannabis industry to include store product knowledge. High school diploma or GED, required.