Green Thumb Industries (GTI), a national cannabis cultivator, processor and dispensary operator, is dedicated to providing dignified access to safe and effective cannabis nationwide while giving back to the communities in which we serve. As a vertically integrated company, GTI manufactures and sells a well-rounded suite of branded cannabis products including flower, concentrates, edibles, and topicals. We also own and operate a rapidly growing national chain of retail cannabis stores called RISE™ dispensaries.
Headquartered in Chicago, Illinois, GTI has seven manufacturing facilities and 50 retail locations across seven highly regulated U.S. markets. Established in 2014, we employ more than 300 people and serve hundreds of thousands of patients and customers each year. We are stoked to have been named a Best Workplace 2018 by Crain’s Chicago Business.
The Role
We are looking for an Assistant Manager for our Dispensary for our Carson City location. This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Patient Care Specialists who are passionate about medical cannabis and compliant with state and local rules and regulations. The Assistant Manager will work closely with our GM and the Market President of Nevada.
Responsibilities
-
Provide best-in-class customer service
-
Lead the Patient Care team in accordance with GTI’s mission, vision, goals, and objectives
- Follow established policies for sales and customer service to ensure customer satisfaction
-
Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
-
Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM
-
Help customers make the right product choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients
-
Correct cash handling and discount application
-
Verification of proper paperwork, documentation and ID for patients
-
Accurate use and maintenance of the Point of Sale (POS) system
-
Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
-
Assistance in verifying order deliveries for accuracy
-
Security measures and safety compliance
-
Maintenance of an organized and clean store
-
Management of visitor log
-
Maintenance of open communication with the management team and other coworkers
-
Reporting of team member issues or patient situations
-
Work with General Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including: Daily activities, maintenance, and patient information for any reported issues and/or complaints
Qualifications
-
3-5 years of experience in a management environment
-
Cannabis experience, a plus
-
Constant interpersonal communication
-
Accountability for others
-
Balanced and intuitive decision making
-
Practical and proactive thinking
-
Strong math skills
-
Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
-
Bachelor’s degree in Business, Communications, or related experience, preferred
Additional Requirements
-
Minimum of 21 years of age
-
Possess valid driver’s license or state ID
-
Must pass any and all required background checks
-
Must be and remain compliant with any and all legal or company regulations for working in the industry
-
Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
We can't wait to meet you!