Green Thumb Industries (GTI) is a Chicago-based cannabis company operating successfully in 5 states around the country. We are comprised of accomplished professionals, world-class entrepreneurs, and philanthropists, who are driven by the dual commitment to helping medical cannabis patients and the communities we serve. GTI’s team has proven experience operating successful businesses, long-term expertise in adhering to sustainable business practices, and a deep understanding of the law with regard to the regulatory process surrounding medical cannabis.
We are a team of people inspiring and empowering others to live their best lives. We are committed to progressing positive social change and providing dignified access to safe and quality cannabis nationwide while giving back to the communities we call home.
The Role We are looking for an Assistant Manager for our Dispensary for our Carson City location. This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Patient Care Specialists who are passionate about medical cannabis and compliant with state and local rules and regulations. The Assistant Manager will work closely with our GM and the Market President of Nevada. Responsibilities
Provide best-in-class customer service
Lead the Patient Care team in accordance with GTI’s mission, vision, goals, and objectives
Follow established policies for sales and customer service to ensure customer satisfaction
Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM
Help customers make the right product choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients
Correct cash handling and discount application
Verification of proper paperwork, documentation and ID for patients
Accurate use and maintenance of the Point of Sale (POS) system
Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
Assistance in verifying order deliveries for accuracy
Security measures and safety compliance
Maintenance of an organized and clean store
Management of visitor log
Maintenance of open communication with the management team and other coworkers
Reporting of team member issues or patient situations
Work with General Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including: Daily activities, maintenance, and patient information for any reported issues and/or complaints Qualifications
3-5 years of experience in a management environment
Cannabis experience, a plus
Constant interpersonal communication
Accountability for others
Balanced and intuitive decision making
Practical and proactive thinking
Strong math skills
Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
Bachelor’s degree in Business, Communications, or related experience, preferred Additional Requirements
Minimum of 21 years of age
Possess valid driver’s license or state ID
Must pass any and all required background checks
Must be and remain compliant with any and all legal or company regulations for working in the industry
Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching We can't wait to meet you!
We can't wait to meet you!