Accounts Receivable and Collections Associate
Job Description:
JOB TYPE: Full Time Non-Exempt
PAY RATE: Starting at $18/hr. based on experience, with 90-day performance review
SCHEDULE: Monday – Friday 9:00AM to 6:00PM
All employment offers will be contingent upon successful completion of a background check, which must be clear to proceed.
Please submit cover letter and resume for consideration. * Local candidates preferred *
SC Labs, a leading testing institution in the fast-growing legalized cannabis industry, is seeking a talented Accounts Receivable & Collections Associate to join our Accounting team based in our Santa Cruz, CA headquarters. We are looking for a detail-oriented individual with direct customer experience and 1-3 years in Accounts Receivable and/or Collections who is looking for a new opportunity with growth potential.
Our ideal candidate has a positive attitude, strong organizational skills, and the ability to prioritize and multitask.The candidate should have a demonstrated ability to communicate clearly and professionally both verbally and in writing. The candidate should be a self-starter and a strong team player. The ideal candidate is energetic and excited by the idea of working in a company that is passionate about its mission. We have a truly exceptional team and we are ready for another exceptional person to join us!
Duties Include:
- Make daily collection calls
- Send statements and copies of invoices to customers
- Charge customer credit cards
- Post customer payments to accounting system, send payment receipts
- Interact with customers to resolve outstanding issues
- Communicate customer balance details to sales and customer service teams as requested
- Maintain an accurate aging report
- Update customer account holds throughout the day as dictated by new information
- Prepare and maintain various reports as requested by management
- Identify and execute necessary process adjustments and improvements
Qualifications:
- Must be at least 21 years of age
- 1-3 years of experience in AR and Collections including experience with customer service and/or client communication
- A love of working with clients and an understanding that good customer relations drive our success
- Strong attention to detail
- Excellent written and verbal communication skills
- Must be a team player and committed to help achieve the company goals
- Proficient in Microsoft Office and Google G Suite
- Familiarity with accounting software programs
- Ability to read, comprehend and explain documents in English. Ability to communicate effectively, verbally and in writing, in English
- Ability to meet physical demands of position, including sitting for long periods of time, extensive computer work/keyboarding, and moving and/or lifting up to 25 lbs.
- Candidates who have a 2-year degree or higher in Accounting or Business, or who have taken college-level Accounting or Business courses, are highly favored.
Benefits package includes medical, dental and vision insurance; 401(k) plan; and PTO and holiday pay as well as a positive working environment with employees who are excited to be here.
Job Type: Full-time
Salary: $18.00 /hour
Experience:
- Collections: 1 year
- Accounts Receivable: 1 year
Education:
- Associate
Location:
- Santa Cruz, CA
Required work authorization:
- United States