BackVirtual Budtender – Canna...

Virtual Budtender – Canna...

Job ID: 15636
Company: Cannabis Delivery Oakland
Location: Oakland, CA
Salary: TBD
Number of Vacancy: 1
Employment Type: Contractor
Posted: 3 weeks ago
Deadline: 01 Jan, 2023

Job Description:

Salary $16 - $18 an hour Job Type Full-time, Part time - Applicant must be over 21 and U.S. Citizen - High school or equivalent (Preferred) - Customer Service: 1 year (Preferred) - Retail sales: 1 year (Preferred) We are currently searching for a Budtender with amazing skills to join our team! The right candidate will be responsible for answering incoming phone calls for our cannabis delivery service to provide an online shopping experience that will make customers feel welcome and comfortable through outstanding customer service, making customer appropriate recommendations, and demonstrating extensive product knowledge to the customers. - Answer incoming customer phone calls and make outbound calls when needed. Take appropriate actions for each call - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Manage and create customer sales by answering product and service questions and suggesting information about other products and services - Work well in a team environment as well as self-motivated to work individually. - Resolve product or service issues by clarifying the customer’s cause of the situation, selecting and explaining the best solution to solve the issue, and expediting a correction or adjustment, and following up to ensure resolution - Be aware of current promotional events and sales - Pickup orders from our systems, assign orders to drivers, and follow-up till they are completed - Prepare mobile inventories - Receive basic inventory training - Attend mandatory training sessions to stay updated on company policy changes - Develop product knowledge by reading current vendor information and attending training sessions in order to communicate properly to customers - High school diploma or GED required -

Job Requirements:

Strong computer skills - Excellent interpersonal communication skills - Able to perform under pressure, adapt to changes, and multitasking - High level of professionalism - Must be available to work holidays and weekends - Strong problem solving abilities - Previous sales, customer service, and dispatch experience - Comfortable discussing and have knowledge of cannabis and able to consult effectively with customers on proper dosing, dosing techniques, strains, side effects, and more.... Job Type: Full-time - Sales Experience (Required) - Customer Service: 1 year (Required) Work authorization: - Must be over 21 and U.S. Citizen Work environment: Customer Service / Inbound Sales / Dispatch / Inventories Hours per week: - 20 - 40 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time; Part time Pay: $16.00 - $18.00 per hour Benefits: - Employee discount Schedule: - Day shift - Holidays - Monday to Friday - Night Shift (ends at 8:30 pm, some overtime required depending on work load) - Weekends Education: - High school or equivalent (Preferred) Experience: - Customer Service: 1 year (Preferred) - Retail sales: 1 year (Preferred) Work Location: - One location Pay frequency: - Every other week Paid Training: - Yes Management: - Team Lead Employees working per shift: - 5 or fewer Work Remotely: - No COVID-19 Precaution(s): - Remote interview process Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour Benefits: - Employee discount Schedule: - Day shift - Monday to Friday - Night shift - Weekend availability COVID-19 considerations: Work Location: - One location Work Remotely: - No
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