Job Description:
- Live Operations:
- Monitor live operations dashboard to ensure depot is providing an excellent customer experience, maximizing revenue, and minimizing costs
- Check staff & drivers in / out
- Pick & pack orders
- Process and record daily cash intake, noting discrepancies and addressing issues
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Depot Staff Management:
- Coordinate staffing / hiring goals
- Train Shift Supervisors to support live operations, driver management, and inventory management tasking
- Manage depot staff schedules & review timesheets
- Conduct depot staff performance reviews
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Driver Management:
- Manage driver application funnel
- Interview, onboard, and train new drivers
- Manage driver schedules & review timesheets
- Driver performance management
- Inventory Management:
- Manage inventory receipt, QC, and stickering
- Maintain weekly inventory cycle counts
- Coordinate and communicate with brand vendors
- Successful DMs:
- Monitor operational performance, looking for patterns in employee behavior, consumer behavior, and inventory movements to inform operational improvements
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Track incidents and implement process changes to prevent repeat incidents
- Build working relationships with internal and external stakeholders
- Communicate information concisely and appropriately to depot staff and drivers
- Adapt internal processes to accommodate changes in regulatory / compliance requirements for continued compliant & streamlined operations
- Monitor & re-order depot office supplies integral to uninterrupted operations
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Minimum 2 years of management experience in retail, hospitality, preferably as a Store Manager.
- Applicable cannabis experience is a plus
- 21+ years of age
- Willing to work a flexible schedule based on business needs
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