Job Description:
The TerrAscend Organization (OTCM: TRSSF) is permitted to cultivate, process, and dispense premium medical marijuana products to the medical marijuana patients in US States that have legalized medical marijuana products in a compassionate and safe manner. We are also committed to serving those states that have legalized recreational use by providing premium products. TerrAscend is creating an enduring, world-class company capable of operating under the standards of a highly regulated business looking to shape the future of marijuana-based therapies in the markets we serve.
We are looking for a SECURITY GUARD to join our TerrAscend team! The ideal candidate should have a passion and a desire to help others along with a working knowledge of general security protocol. Strong adherence to protocol and compliance are must-haves for this role.
The dispensary SECURITY GUARD is responsible for maintaining the security of people and property at the dispensary. The dispensary SECURITY GUARD will assist both patients, caregivers and visitors at the dispensary as they are the first point of contact upon entering. The dispensary SECURITY GUARD will consistently contribute to a positive, welcoming and professional atmosphere. These individuals will help the dispensary team establish and maintain the highest level of security and compliance in accordance with the Department of Health (DOH) regulations. The dispensary SECURITY GUARD will assist the General Manager (GM), Assistance General Manager (AGM) and dispensary team with any and all additional tasks as deemed appropriate and within a practical scope.
- Greets all patients, caregivers and visitors to the dispensary in a caring and professional manner
- Maintains electronic and physical security
- Monitor and operate security
Job Requirements:
cameras and access control systems
- Monitors and prevents unauthorized entry into the dispensary and restricted areas
- Maintains confidentiality of security information
- Participate in monthly security checks with the GM per DOH regulations
- Verifies state issued IDs for visitors/vendors along with accurate completion of the visitor log to ensure compliance per the DOH
- Maintains all visitor logs
- Be able to de-escalate any issues that may arise at the reception area involving patients, caregivers and visitors
- Assesses, resolves and contains situations and takes appropriate action based upon policy and training
- Monitors, enforces and correctly reports violations of dispensary policies and applicable state laws
- Provides accurate and complete written and verbal reports on all incidents/investigations when applicable
- Testify at court or at a hearing as needed
- Observes and checks departing personnel to guard against property loss
- Work closely with the receptionist to monitor patient flow in the dispensary
- Assists in training new staff members as assigned
- Ensure compliance with all PA Medical Marijuana rules and regulations along with maintaining records for all necessary patient related documents
- Cultivate a partnership with the dispensary staff and medical professionals
- Be able to communicate clearly and effectively with co-workers/patients/caregivers/visitors
- Multitask and solve practical problems without constant supervision
- Participate in monthly and quarterly staff meetings along with monthly/quarterly/annually check-ins with the GM
- Contributes to maintaining a clean, organized and safe working environment
- Performs all tasks and duties in an efficient and safe manner
- Represents the company in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity and respect for others